Personally, I think they just have too much on their plate and not enough manpower to handle everything. This is not any "insider knowledge" BTW (I wish I had it lol), just my speculation. They have broken parts of PP2 to still work on, full release of Trailblazers with all of the bugfixing and (hopefully) improvements, the backend is very clearly not coping with the load, which causes the horrible stuttering and on top of that the BGS is completely dysfunctional.
They have introduced A LOT of bugfixes with the last patch, so it's not like they're not fixing the game - clearly they are working hard on that, we get both client and server side fixes. This is really appreciated. So if I were to bet, I would say it's just too much to handle with the limited team they have, so they need to "prioritise". Bear in mind they are also working on the roadmap stuff, so new features and another old feature overhaul AND have couple of other existing games and new game(s?) they are working on and I'm pretty sure the teams are intermixed here and there too.
It's frustrating for sure, as everyone wants their thing to be fix (not to mention the general bugs, old and new). Guess all we can do is wait and see what happens. Personally it feels like the game is simultaneously in the best and almost-worst state it's ever been
(I say almost-worst, as nothing will beat the Odyssey release disaster)
The lack of communication is disappointing if I'm honest.