If really, you can not improve your connection, you know that you can play Ed, in offline mode ? In all cases, you are a true Commander Elite, because you come, nevertheless on forums for the pleasure.
Hardware & Technical Your internet connection
- Thread starter Patrick_68000
- Start date
If really, you can not improve your connection, you know that you can play Ed, in offline mode ? In all cases, you are a true Commander Elite, because you come, nevertheless on forums for the pleasure.
Yaffle
Volunteer Moderator
Given your location, is that situation normal or has the current submerged state of much of the county damaged bandwidth in some way?
Just "upgraded" from 16Mb\2Mb (with BT) to Infinity 75Mb\20Mb... only, at busy times so called Infinity drops as low as 6Mb download, almost one third of the speed of my old service for £10 a month more. At off-peak times I get the full 75/20, and as far as I'm aware BT have no traffic management now (my old 16/2 never went lower than the full 16/2 no matter what time of day). Not too happy with that, think I need to phone BT. 
Ha ... if only it were that simple. No, can't be blamed on recent flooding, I'm based in central Bristol and thankfully dry.
It's an issue which has defeated 4 BT Openreach engineers - we're shortly switching to Virgin since they're not dependant upon BT's network and hopefully that will sort things out. Yay!
I actually post on the forum by attaching my message to a carrier pigeon. The pigeon carries the message to Tim Berners-Lee and he updates the Internet for me. It's faster that way.
Doesn't take much to defeat Openreach engineers!
Yaffle
Volunteer Moderator
Just "upgraded" from 16Mb\2Mb (with BT) to Infinity 75Mb\20Mb... only, at busy times so called Infinity drops as low as 6Mb download, almost one third of the speed of my old service for £10 a month more. At off-peak times I get the full 75/20, and as far as I'm aware BT have no traffic management now (my old 16/2 never went lower than the full 16/2 no matter what time of day). Not too happy with that, think I need to phone BT.
The problem is you'll be told "we said up to 75 not 75." They are not amused when you say in return "so do I get to pay up to <subscription price> proportionately?"
Like blibbka I live in the country. Not on the list to be upgraded. Ever. Unless I pay for the installation and its equipment and gift it back to BT. Which seems a bit unfair.
That's a reasonable response, in a way, but I don't see how they will justify it being one third of the speed my OLD broadband was at busy times, for £10 more. That, to me, is a bit unreasonable. I'll find out I guess.
Just "upgraded" from 16Mb\2Mb (with BT) to Infinity 75Mb\20Mb... only, at busy times so called Infinity drops as low as 6Mb download, almost one third of the speed of my old service for £10 a month more. At off-peak times I get the full 75/20, and as far as I'm aware BT have no traffic management now (my old 16/2 never went lower than the full 16/2 no matter what time of day). Not too happy with that, think I need to phone BT.
Infinity, made by the misleading advertising in its offer, then ?
I actually post on the forum by attaching my message to a carrier pigeon. The pigeon carries the message to Tim Berners-Lee and he updates the Internet for me. It's faster that way.
It is a good alternative to while waiting for the improvements. And you are lucky that Sir Tim Berners-Lee is a passionate of ED.
Yes, my operator it is the same thing. For the VDSL he announces "until 50 for the shortest lines". But if the line allows it, he does not prevent from going to 100. The VDSL at my operator is in constant speed 24/24, without variation. For what I notice at my home, for three months
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The thing is, I don't live in the country, I live pretty close to the centre of Bristol. In your situation - can you get a satellite broadband service? There may be independent companies (i.e. not BT, Sky, Virgin) who can do something.
I guess that technically they're not entitled to give you anything back but it's certainly not in the spirit of what's been agreed. I'd be asking them to at least return to your previous contract and refund any difference paid up to date.
We're in the process of trying to get money back from Sky for our non-service. While we can probably get some concessions, the other question is whether it's worth the hassle. We spent about an hour debating the point with a member of their cancellations team, and life's busy enough as it is (not too busy that I can't post here when I should be working though ...).
