Hello Cmdr Theoz,
Got to page 3 skipped to page 18, as a lot of people wanted to debate why do people combat log rather than address all your questions and question your ethics. as you know, I am biased and opinionated and more PvE than PvP but I will try to answer your questions objectively.
Why Commanders play in Open if they will Combat Log in the first place? Why don't they go in solo or private groups where they deserve to be? They must have a very unstable phychological profile to do so, because it really does not make any sense to me...or stupid or smthg.
I agree with you - other pages have covered the why.
My player group of course, as well as others (Empire/Alliance/Federation-leaning fluff wise) do put their names in KoS or hunt them down ofc. But I do still wonder... ?
OK I find this a bit odd - makes the problem somewhat recursive in my opinion. Not entirely sure what else the PvP groups can do though. I would suggest running a separate list for combat loggers though and share the list with other friendly and even unfriendly groups. At least that way the dedicated PvPers can have their video recording software running. PvP not my cup of tea, but the PvP community probably do need to work together on this as it directly affects their gameplay.
I'd like you to put your thoughts in this ongoing plague for ED/H, and please if someone could remind me, what kind of punishment do they receive from FD? I remember it's shadow-ban or smthg, right? Does that take place from very first report?
I believe it takes multiple reports by more than one person to trigger a warning, and further complaints to trigger a shadow ban. This is based on the guy who got shadow-banned for cheating. Under which Combat Logging falls. Another reason I think sharing the information in the wider PvP community is important.
As a suggestion though, I'd really hope to see that FD opens up a bit of information concerning this matter. Why not publish names and punishments? Why not, us players reporting, getting some information concerning the "hacker", we have met and reported?
I would like this for all cheating - and anti-social behavior including combat logging. There was a video link from another game with the developers and QA team reading out the "excuses/pleading" emails after they had banned players for cheating. I wish I could find it now, as it seemed to unite the community in agreement, which not a lot can do!
Cheating is a no-win for the game developer - as doing something or doing nothing is going to annoy someone, and a section of the community. ED is somewhat unique in solo, PvE group and PvP can all affect each others game (same persistent universe). Open mode is even more troublesome as arguably all three sorts of players interact in the same instances - this will cause undesirable behavior (from one of the parties side).
7/12 is a high number, even with some network/instancing problems, your good self misinterpreting the 15 second countdown - there is still something or some people affecting your game play. You need to report every incident (to begin with, this will feel like you are being punished by the person you are reporting).
1) Have video evidence. I am sure you already have recording on/off and your group has a nice video gallery. Where player interaction is involved grab your netlogs as well (I think you need to turn on debugging in one of the files post release). The netlog gives server connection and timestamp allowing FD to follow up.
2) Opening the report is a bit tricky as bug reporting I think is forum based - if the bug tracker is still being used - well use this. If not explain you have the the Cmdrs name, netlog and video link available on request by PM. Netlog, the bug report and video allname and shame a Cmdr so technically be in breach of our T/C for use of the forum. I think this is one of the reasons its hard to report this sort of thing and people give up. how do you get this info to FD without breaking the rules of forum use?
3) Have a favorites folder with links to all outstanding reports you have raised (so it would be 7 from your original post).
4) If you have not had a request form QA after 3 days bump the post and indicate you have the information needed to investigate this. Do not let it rest.
5) Indicate to FD where more than one report is about the same Cmdr.
Working in QA/Support in something far removed from games, if you supply as much info as possible in the template supplied without being emotional (particularly when defining the priority of the problem) you get ma lot further. I know like it seems like a lot of work I outlined above, but it is far harder for the game developer to ignore the problem of cheating (in general) if you follow the procedures and keep raising it.
P.S. Can you take me off your kos list if I'm on it - I would not like to be on the same list as CL'gers
Cheers
Simon