It feels like someone is doing their job wrong

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I honestly can't believe they don't have a patch out for this weekend! Another weekend of disconnects and a broken map? Really?
 
I honestly can't believe they don't have a patch out for this weekend! Another weekend of disconnects and a broken map? Really?

It's almost like coding and testing takes time.

[video=youtube;E0qlr22cF14]https://www.youtube.com/watch?v=E0qlr22cF14[/video]
 

Jon474

Banned
"Salty explorers..." [big grin]

My new role, defined.

Jon "Salty" Tallinn
Type-6E
 
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I honestly can't believe they don't have a patch out for this weekend! Another weekend of disconnects and a broken map? Really?

They have been apologizing, and they've also said they're going to aim for the 25th, fingers crossed and no 100% guarantee (when originally it was going to be the first week of may). You should browse elitedevtracker.com sometime.
 
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I'd recommend that to everyone actually. It's been great for finding dev updates among, well, whatever it is we do here. [haha]

Thanks for the link. I read to the bottom and saw Ed thanking us for reporting bugs and Sandro saying he understands our frustration. Maybe I missed the actual words "sorry" or we "apologize" for the state of the update. Again, maybe you caught it and I didn't in which case I would apologize.
 
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Evochrons version of 'fa off' has automated counter thrust making it MUCH easier than ED's FA off.

Legacy has a "Flight assist" mode that can be turned off completely or adjusted to suit your tastes. If you really like you can run an assist but very very mild. The best thing about it, is that you can effectively use retrograde burns to change direction and the adjusting of your orientation is a quick, fluid process. Elite feels... wooden, even with FAOff, which is OK they're different games. I just profer how Evochron Legacy handled the flight model is all. It's all the more impressive given that it was developed by one man.
 
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Thanks for the link. I read to the bottom and saw Ed thanking us for reporting bugs and Sandro saying he understands our frustration. Maybe I missed the actual words "sorry" or we "apologize" for the state of the update. Again, maybe you caught it and I didn't in which case I would apologize.

I did not find any apologies either. Only the same conversation and posture as usual.
 
Thanks for the link. I read to the bottom and saw Ed thanking us for reporting bugs and Sandro saying he understands our frustration. Maybe I missed the actual words "sorry" or we "apologize" for the state of the update. Again, maybe you caught it and I didn't in which case I would apologize.

I did not find any apologies either. Only the same conversation and posture as usual.

If the empathy isn't enough and you need to see 'sorry' or 'apologize' specifically, I have to wonder if it would really help. Should they be sorry that bugs are a continual thing in every update or should we accept that they are a continual thing in every update? I honestly want to see them working instead of blowing canned apologies at me. Being sorry doesn't remove the bugs, add content, or fix servers. I think that understanding our frustration is good enough. I'm sure they have apologized for things in the past.

In fact, here's 2 apologies in one thread from the man himself:

Hello Commanders!

Powerplay should be back up and running now.

Unfortunately, any kill vouchers gained between 07:20 and 09:30 UTC today will have been lost. On the other hand, some folk might find that undelivered Powerplay cargo from last cycle will still be available to them, and can be handed in. Apologies for this, it's unavoidable fallout from getting Powerplay back up and running.

You'll also probably want to exit to the main menu and log back in to get the galaxy map correctly updated if you haven't done so already.

We think this is about a fair resolution as can be made, and of course we apologise for the disruption.

Things break on patch, it happens. Do we really need them to band together and put forth an apology letter every patch? I don't. I understand in an ideal world that every patch would be perfect, but this isn't an ideal world.
 
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If the empathy isn't enough and you need to see 'sorry' or 'apologize' specifically, I have to wonder if it would really help. Should they be sorry that bugs are a continual thing in every update or should we accept that they are a continual thing in every update? I honestly want to see them working instead of blowing canned apologies at me. Being sorry doesn't remove the bugs, add content, or fix servers. I think that understanding our frustration is good enough. I'm sure they have apologized for things in the past.

In fact, here's 2 apologies in one thread from the man himself:





Things break on patch, it happens. Do we really need them to band together and put forth an apology letter every patch? I don't. I understand in an ideal world that every patch would be perfect, but this isn't an ideal world.

u just waste ur breath with some ppl ...wont understand anything :)
 
If the empathy isn't enough and you need to see 'sorry' or 'apologize' specifically, I have to wonder if it would really help. Should they be sorry that bugs are a continual thing in every update or should we accept that they are a continual thing in every update? I honestly want to see them working instead of blowing canned apologies at me. Being sorry doesn't remove the bugs, add content, or fix servers. I think that understanding our frustration is good enough. I'm sure they have apologized for things in the past.

In fact, here's 2 apologies in one thread from the man himself:





Things break on patch, it happens. Do we really need them to band together and put forth an apology letter every patch? I don't. I understand in an ideal world that every patch would be perfect, but this isn't an ideal world.

Yes we do. It shows they take responsibility. It doesn't take a board meeting to happen for someone to step up and say "sorry" this was unacceptable and we won't let it happen in the future. You want to compare some lost credits to people being constantly disconnected? Having to wait two weeks to fix the instability issue is inexcusable. I bet we wouldn't even be getting one next week if Drew hadn't contemplated cancelling his event due to the state of the game.
 
Yes we do. It shows they take responsibility. It doesn't take a board meeting to happen for someone to step up and say "sorry" this was unacceptable and we won't let it happen in the future. You want to compare some lost credits to people being constantly disconnected? Having to wait two weeks to fix the instability issue is inexcusable. I bet we wouldn't even be getting one next week if Drew hadn't contemplated cancelling his event due to the state of the game.

Two weeks? Dav was on it pretty quickly. Acknowledging that it is testing players patience, is again, good enough for me. Then again, when you've heard the word 'sorry' over and over, whether appropriate or meaningful, well, it just doesn't mean much anymore.

Hi all,

We believe Dav has managed to identify and fix the server issues. There are still some additional tweaks that will be done over the coming days but the performance should now be significantly improved. Thank you so much for your patience and thank you to Dav for his late night wrestling match against the server monsters.

o7 Commanders.



Good afternoon (in the UK that is) Commanders!

Thank you all for your feedback and patience whilst we work on ironing out a few bumps with the game servers that remain since last week's release of 2.3.

For those of you who have a better experience today than earlier in the weekend, that's good news and I'll see you in space!

For those of you still experiencing difficulties, thank you for taking the time to let us know that all is not well.
We appreciate all the feedback, and we are continuing to look at relability and performance across all of the servers.
It would help us if you were able to provide a little bit more information because context can help us address whole classes of problems that are affecting everybody.

For example, if you have been unexpectedly disconnected from the game and returned to the main menu, what were you doing at the time?
Was it a super long hyperspace jump or exit from supercruise?
Was there a message saying if it was the Adjudication, Matchmaking or Transaction servers that had a problem?
If it was Adjudication or Matchmaking, were you playing in Solo or Multiplayer?
Does it happen consistently when you do a thing, or is it seemingly at random times?
If you've experienced empty mission boards, are all of them empty, or just certain stations?
If you're unable to hand in a mission, did it involve Passengers, Cargo or doesn't it matter?

I'm afraid I probably won't be able to look into everything individually, but we do read your feedback.

Thanks,

Dav


Greetings Commanders,

Our server teams have been working on the problems we've been experiencing over the past hour, and we're hotfixing our authentication servers so they cope more gracefully with the current Xbox Live service alert.

Thank you for the feedback and your patience, normal service should resume shortly.

Dav
 
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Two weeks? Dav was on it pretty quickly. Acknowledging that it is testing players patience, is again, good enough for me. Then again, when you've heard the word 'sorry' over and over, whether appropriate or meaningful, well, it just doesn't mean much anymore.

I suspect there's a few equally angry programmers and designers over them being put in the firing line over some shiny-bum suit's decision to launch the live patch as is.... But I still reckon we're not seeing the writing on the wall here.

Something happened at boardroom level after Horizons release. Whatever 'it' was, it caused the delay in the 2.1 update...and for me, the feeling that ED is being wound down to conclusion at the end of this 'season' with the fulfillment of all the planned and road-mapped season 2 releases up to the current 2.3 (Commanders). Everything since Horizons has seemed forced somehow. FDev's reluctance to deal with fleshing out of current mechanics is one warning sign, updates that seem little more than features added to fulfill a minimum viable product description is another.

I have a feeling that after the Ps4 release is dealt with...if it indeed goes ahead, any Devs still working on ED will be fitting anything from 3.0 and beyond that is currently in development and taping it all together for the final installment of ED which will be 2.4 (content as yet unannounced, conveniently) as a big lump of DLC...sometime near Q2 next year to give the Ps4 version time to settle in.

Any further work on ED will consist of low level maintenance and repair of the finished product, paid for by sales from the Frontier store and by filtering small amounts from other projects currently live.

I'd really love to be wrong, of course... time will tell, but something ain't right...whatever it is. Warning signs are there, we're just not being told what the problem is.
 
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I suspect there's a few equally angry programmers and designers over them being put in the firing line over some shiny-bum suit's decision to launch the live patch as is.... But I still reckon we're not seeing the writing on the wall here.

Something happened at boardroom level after Horizons release. Whatever 'it' was, it caused the delay in the 2.1 update...and for me, the feeling that ED is being wound down to conclusion at the end of this 'season' with the fulfillment of all the planned and road-mapped season 2 releases up to the current 2.3 (Commanders). Everything since Horizons has seemed forced somehow. FDev's reluctance to deal with fleshing out of current mechanics is one warning sign, updates that seem little more than features added to fulfill a minimum viable product description is another.

I have a feeling that after the Ps4 release is dealt with...if it indeed goes ahead, any Devs still working on ED will be fitting anything from 3.0 and beyond that is currently in development and taping it all together for the final installment of ED which will be 2.4 (content as yet unannounced, conveniently) as a big lump of DLC...sometime near Q2 next year to give the Ps4 version time to settle in.

Any further work on ED will consist of low level maintenance and repair of the finished product, paid for by sales from the Frontier store and by filtering small amounts from other projects currently live.

I'd really love to be wrong, of course... time will tell, but something ain't right...whatever it is. Warning signs are there, we're just not being told what the problem is.

I don't disagree. I've mentioned this in another thread, something does feel off. I even agree with the points in the OP for the most part. There is a balance between being reasonable and stating problems though. I don't think demanding or expecting apologies for bugs post patch, expected bugs that happen after every patch, is being reasonable.
 

raeat

Banned
Want fixes. Don't care about apologies.

Apologies are about failures. Learn how to not have to apologize. Avoid failures.
 
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I really don't care about apologies, and I don't care about some known minor bugs after a major release either. Where they did went wrong was when they ignored reports about major bugs that were known since early beta. People basically told them that the game will be unplayable for them if they release 2.3 in this state and they ignored it.
I understand that we would never leave beta when they tried to fix every bug, but how about the game breaking bugs at least? As said above, a apology doesn't help, I'd like to hear a statement like "we've seen your feedback, and we are going to change the way bug reports will be handled in the future". I think this would help.
 
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Having to wait two weeks to fix the instability issue is inexcusable. I bet we wouldn't even be getting one next week if Drew hadn't contemplated cancelling his event due to the state of the game.

Two weeks? You mean 3 more days as of today? And which doesn't have to do with the instability issue that Dav fixed overnight?

I really doubt the development pipeline is affected by Drew's, or any other kind of, storytelling events.

I really don't care about apologies, and I don't care about some known minor bugs after a major release either. Where they did went wrong was when they ignored reports about major bugs that were known since early beta.

How do you have any basis for saying the reports got *ignored*?

Yes, it sucks the bugs didn't get addressed and hammered out in time. No, the game wasn't totally unplayable. Yes, there are other outstanding issues, too. And how, exactly, would changing anything about bug reports affect having enough time to shove everything through the pipeline?

I'll point out here, prior to the patch the game was practically unplayable *for me* because I'm on a Nvidia 550 ti that would drop me to 5 FPS any time a landable HMS planet was in view. I had to wait all this time during the extended beta for multicrew, just to get the fixes in performance so I can at least have my acceptable 25-35 FPS on planets back. As a solo player, holo-me and multicrew had little fascination for me personally.

Yet you don't see me throwing accusations left and right or declaring that Fdev doesn't care or is irresponsible or is doing things wrong.
 
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