Server downtime - June 27th launch day!

Mr Fad

Mr Fad
Unless fdev confirm differently I'd just go off the last 2.3 update on xbox and if it starts earlier then it's a bonus :)

The servers went down about 10am and didn't come back on until 6pm although the client update was released by MS at about 4pm so most of us we were ready by the time the servers came back online.

The client update will be hosted by sony so depending on size we'll probably be at their mercy as to the speed of the download :/
 

Nerix

Nerix
Why would you plan such an update on the launch day? Doesn't make sense, they could do it a few days before.
 

acidburn2k20

acidburn2k20
I will be at home, do some cleaning, do some shopping, then sit back buy some frontier points and wait for the end of my social life lol
 

stormyuk

Volunteer Moderator
stormyuk
Snowymonk said:
This may be a red herring but someone posted in a community PS4 group that the US store Ts & Cs shows the game as being playable from 11am EST on the 27th. i.e. 3pm UTC(game time) or 4pm BST.

if true, then the game may / may not be down for most of the morning.

We probably need some clarification from FDev on what they are expecting on PS4 Launch Day in terms of uptime / downtime to deploy the 2.3.10 patch.
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Yeah this would be nice. FDev are you alive? It's pointless me taking the day off work if it's down till 4pm. Can't see anything it T&Cs here. Where exactly is this note?

Bigmull said:
I did read that it would be "live" at 1200 GMT somewhere.
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Where did you read this?
 
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BanzaiMike

BanzaiMike
Actually a very good question, hopefully FDev can shine some light on the maintenance and game release schedule for the 27th across time zones? Though i suspect currently they may not know themselves and will a week or a few days before.
 

Old Duck

Old Duck
stormyuk said:
Yeah this would be nice. FDev are you alive? It's pointless me taking the day off work if it's down till 4pm. Can't see anything it T&Cs here. Where exactly is this note?



Where did you read this?
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My preorder also showed 11 EST as the available time. As I mentioned in another post, this is a "magic" Sony time, because I've seen it again and again with various events in other games, as well as the Playstation Store itself (ED didn't become visible for preorder until 11 EST).

If you have limited day(s) to take off from work, you might want to wait until Wednesday. I'm bracing myself for the very real possibility that Tuesday may have some "hiccups." Don't be surprised if we see some posts from Frontier saying, "We know the servers are down. We're working on it. Thank you for your patience." It happens.

ps - HOPEFULLY the tutorials will not be affected by any launch glitches.
 
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Mr Fad

Mr Fad
Old Duck said:
If you have limited day(s) to take off from work, you might want to wait until Wednesday. I'm bracing myself for the very real possibility that Tuesday may have some "hiccups." Don't be surprised if we see some posts from Frontier saying, "We know the servers are down. We're working on it. Thank you for your patience." It happens.

ps - HOPEFULLY the tutorials will not be affected by any launch glitches.
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I've already switched to Wednesday :) I can pull an all nighter that way ;)

If you get through the patch process and create or link to an fdev account even if you can't get ingame the tutorials are still available. I'm just not convinced or sure they will be if you haven't :/

The problem I can see is if the update goes live during the tuesday psn store updates for both EU and US it will take an age to download and then when fdevs servers are back up they're gonna get hit by all four platforms desperate to log in around the same time :(
 
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Old Duck

Old Duck
stormyuk said:
My clock countdown is still for 00:00 on the 27th....
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ED is an interesting exception to all the other multiplayer games I own. These other games make you choose your region (NA, EU, etc) and only players in that region interact. I've seen this as a plus in some cases. For example, 8 new character slots available to me on the EU ESO server :)

My point is, it doesn't surprise me that our availability times don't line up, because I don't think Sony had a "global multiplayer game launch" in mind when they set up their regional Playstation Store servers. 11:00 EST is the America's "magic time" (AFAIK), but it seems midnight is yours.

QUESTION FOR FDEV - when are you going to "throw the switch" on the BGS for PS4? Will it have been running for 11 hours when my copy of ED activates (cool with me), or will Stormy need to wait x number of hours after his copy activates before he can play?
 

MickyG1982

M
Old Duck said:
ED is an interesting exception to all the other multiplayer games I own. These other games make you choose your region (NA, EU, etc) and only players in that region interact. I've seen this as a plus in some cases. For example, 8 new character slots available to me on the EU ESO server :)

My point is, it doesn't surprise me that our availability times don't line up, because I don't think Sony had a "global multiplayer game launch" in mind when they set up their regional Playstation Store servers. 11:00 EST is the America's "magic time" (AFAIK), but it seems midnight is yours.

QUESTION FOR FDEV - when are you going to "throw the switch" on the BGS for PS4? Will it have been running for 11 hours when my copy of ED activates (cool with me), or will Stormy need to wait x number of hours after his copy activates before he can play?
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It's unlikely that PS4 players will have access to the main game until after the 2.3.10 patch drops, though I doubt there is any reason why the tutorials wouldn't be available until then. That said 11am EST is 4pm BST, most patching *should* have been done by then...

Console players are at an advantage when it comes to character slots too, at least on XB1 as long as you are on your main gold system you can have as many characters as you have accounts on your XB1. I'm assuming PS4 will be something similar..
 

stormyuk

Volunteer Moderator
stormyuk
Where is this 11am EST listed as I only see it on forums and not from Sony or FDev. Can someone put a link or screenie up?
 

Old Duck

Old Duck
stormyuk said:
Where is this 11am EST listed as I only see it on forums and not from Sony or FDev. Can someone put a link or screenie up?
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I took a screenshot of the preorder screen right before I purchased (for posterity). I think this is the screen that showed the 11:00 AM availability time. That pic is still on my PS4, so I'll check tonight.
 

Cmdr Nemo

Cmdr Nemo
Having to wait for the 27th, reminds of my dsys as a child, having to wait until XMas mourning to open my presents. Because of my ignorance of what or how a calender worked, my parents, unknown to me lied about the date. Which because we were poor and items had a hugh markdown after, XMas wasn't until the 27th. Ahhhhh, fond memories. Thanks FDev!
 

Tiny_Rick

Banned
Tiny_Rick
Snowymonk said:
This may be a red herring but someone posted in a community PS4 group that the US store Ts & Cs shows the game as being playable from 11am EST on the 27th. i.e. 3pm UTC(game time) or 4pm BST.
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Eh, I don't know, I wouldn't rely on T&C as a hard date, that's not what T&C is for. The T&C are what you, the player, agree to when playing Frontier games. The T&C binds you as the consumer, not Frontier.


§9 of the Frontier EULA spells it out best:

[FONT=&quot]9. Limited Warranty and Support[/FONT]
[FONT=&quot]9.1 The Game (along with any services provided by us in connection with it, including but not limited to the Online Features) is provided "as is" and without warranty of any kind, to the maximum extent permitted by law. You assume all risk associated with Using the Game or the Online Features.[/FONT]
[FONT=&quot]9.2 To the maximum extent permitted by law, we disclaim all representations, warranties, conditions or other terms (whether express or implied) including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, non-infringement of intellectual property rights and fitness for a particular purpose. While we endeavour to ensure that the Online Features are available at most times, we do not guarantee that they will always be available, nor that they will not become unavailable while a user is Using the Game. The Online Features may become unavailable for reasons including but not limited to the performance of maintenance, the updating of software, emergency situations and equipment or network failures.[/FONT]
[FONT=&quot]9.3 Without prejudice to the generality of the above, we do not warrant that the Game is error-free or that it will operate without interruption, nor that we will repair any errors in the Game.[/FONT]
[FONT=&quot]9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features.[/FONT]
[FONT=&quot]9.5 If you require technical assistance, please contact our support team via https://support.elitedangerous.com. You will be responsible for all connection charges.

[/FONT]
https://www.frontierstore.net/usd/ed-eula/
 

MickyG1982

M
9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features.

That line is always funny, the number of bug reports I've read where people haven't done this is phenomenal - they always seem to get salty when I suggest that they may have to spend beer chits to rectify it...
 

willowfan

willowfan
You also have to remember that all the regions are run completely separately. Just because SCEA do something one way doesn't mean SCEE will and vice versa
 
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Snowymonk

Snowymonk
Old Duck said:
I took a screenshot of the preorder screen right before I purchased (for posterity). I think this is the screen that showed the 11:00 AM availability time. That pic is still on my PS4, so I'll check tonight.
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...same...

I saw it on a PS4 community thread so wont have access to it until tonight when I get in from work. Will try to remember to repost then
 
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