Servers down ?

Yep Severs are down and everyone at Frontier went home for the weekend? :S

Frontier needs a support team active every day of the week to hot-fix exploits and server issues.


bit judgmental, and unnecessary, the inconvenience only lasted about 4 minutes!
 

Paige Harvey

P
Feel sorry for you guys. Have to work on a weekend. Just to let you know, you guys are amazing. Good luck finding the problem.

Not a problem at all, Commanders :) You should be able to safely re-enter space shortly!
 
Got kicked out by the server issue whilst jumping between systems. Not HP and now worried I may be bugged when I can actually get back in. Rocking the game on PS4
 
Still in game and never got kicked out... how is that even possible? Is it because I am currently mining, so that what I do doesn't require connections to the server, or something?

Yeah. If you try jumping out or docking or even just entering SC for a while you would likely be dropped. You may or may not still have all the stuff you mined.
 
Yep Severs are down and everyone at Frontier went home for the weekend? :S

Frontier needs a support team active every day of the week to hot-fix exploits and server issues.

Dude, I sent them a support ticket on Christmas Day afternoon and got a reply at 9am on Boxing Day. They also mentioned that they had actually been in work on Christmas Day but didn't get chance to respond because they were a bit busy. :D This game has the best support team I have ever come across, I might have a go at FDev when they've earned it but their support is second to none.
 
Hey everyone!

Just wanted to drop in and let you know we are investigating some connection issues, and hope to have these resolved soon! To check when normal service has resumed, please do follow @Frontier_Help on Twitter, for updates, or check whether the server status has been updated on the launcher :)

o7

Thank you, Paige.
 
Still in game and never got kicked out... how is that even possible? Is it because I am currently mining, so that what I do doesn't require connections to the server, or something?
Most of the things in-game is P2P only and no servers involved, as I understand it. You need the servers for authentication, missions, and some other stuff. Perhaps jumping between systems require servers access as well because of instancing. Otherwise it's just you and your computer.

Hello Commanders, our Server Team have confirmed that the issue affecting the game has been resolved and service should be returning to normal. Thank you for your patience! :) o7
WHAT!!! It took less than an hour to fix!? You guys are soooooooo slow and lazy!!! ;)
 
Hello Commanders, our Server Team have confirmed that the issue affecting the game has been resolved and service should be returning to normal. Thank you for your patience! :) o7

For me, 13 minutes from server down to back up and in the game ... on a Sunday afternoon !!

Thank you for your sterling support, guys :)
 
Well, I'm in the game again now, but there's still a problem - I can't get a proper mission list - "unable to get up to date mission list from server"
 
Grrr... server status is NOT OK - at least, not for me - but the tech staff evidently think it is??

Edit: Fixed now! :)
 
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