While I sympathise with the OP, if any apology is due, it is due to the hard working peeps that made the changes, worked late hours, to bring this to us, only to be let down my someone who didn't have the foresight to see that if any day was to bring in large amounts of eager players, launch day was absolutely going to be the day.
We're 12 hours later and still the client is showing 'Issues Detected'...
Of more concern is the new lighting which for me at least, in VR, is a disaster. I had a headache after 30 minutes playing. The new scan screen looks pretty but completely breaks any VR immersion and indeed is completely wrong! One minutes I'm on the bridge of a ship, the next I'm sitting on nothing, in a vast space with a screen in front of me.
The new Phantom is nice though, first impressions is that it in no way an FDL killer and is merely a 'racer'.
The new iconics look nice, but... why? Everyone and his cat knew the layout, now it's all changed. Why?
The new keyboard/hotas/input is a complete disaster. This was thought out by someone who has never attended an Human Input Ergonomics training day. Yes it is a thing, a very important thing. Here's an example; I had no idea what the screen did or how it operated. So, I left changing/assigning keys until I could actually you know, see the screen. Big mistake. How to exit the that screen if you hadn't previously made any assignments? There is no way!! You have to kill the game from task manager!! That's just idiotic. If anything, if it were me... I'd have used by default the Galaxy keys and at a very minimum used 'ESC' to allow exit.
As it is, I still have no idea what the screen does. Not a huge issue, I don't envisage ever using it.
As for the launch day shenanigans, was it to be expected? No it was not. Anyone with half a brain-sell between their ears should have expected a huge influx of players on launch day.
Not having the server capacity to meet that need, displays a willful ignorance of expectations, or a complete disregard for the playerbase, and indeed, their co-workers who laboured to develop it.