Its absolutely on point, video games are optional entertainment if it stops being fun you should stop doing it. Any other approach is doing it wrong. There's no such thing as the one game to rule them all variety is the spice of life and all that.
The reason they were willing to talk to you is that you are capable of communication. However there's a tiny subset of gamers who (unlike you) are actively driving devs away from communicating with players.
Have a look at this, its more extreme than anything we see here (thanks to the forums policies and the mods) but it explains a lot :
Content warning : I’ve embedded some tweets to various developers that show the sorts of comments that they receive every day. There’s some…
medium.com