It is a delicate balance, that of investing resources in adding/or correcting something while ensuring that at the very least that investment covers its costs, nevermind yield actual meaningful profits (profits can take many forms). And that is not always obvious to judge from our external viewpoint.
My mad, five year quest for Powerplay Justice™ would disagree really. FD have an odd mantra of only developing things that are popular- there is a logic to it until you see that you need to put time into things to make them better and attract people back to make them popular enough to warrant more attention. From my plush Armchair Dev armchair, FD seems to get interest by introducing promising updates to keep things going and then doing nothing with them, only to introduce more new things to repeat the cycle. PP, CQC, Galnet Audio, Codex, multicrew etc are all big ticket attention grabbers- but each was abandoned in sequence for the next.