By the way - I love the new hyperspace sequence. Far superior to Horizons.
I think you're exaggerating somewhat there.I actually would have preferred they delay it again. The disappointment I would have felt would have PALED in comparison to the frustration I feel for purchasing what was advertised as a complete product but is actually a glorified test build.
People will be angry when things get delayed, but they will quickly forget their anger when the thing eventually releases and is actually good. When something releases and is absolutely unplayable, that is anger that will never be forgotten.
Dear Mr Braben,Greetings Commanders,
With our first hotfix now released and another one arriving very shortly, I wanted to take a moment to address the wider community feedback and reports regarding performance issues, server outages, and bug reports within Elite Dangerous Odyssey.
First and foremost, I would like to apologise wholeheartedly to those who have been suffering from these problems. I would like to reassure you that we take these issues very seriously and that they are our top priority and focus.
Our second hotfix will be released very soon, which we hope will address more of the reported bugs and bring further stability improvements into the game. We will continue to work on updates which will resolve more bugs and improve stability further.
Some of our players are reporting poor performance on machines where we would expect the performance to be good, and others are saying it is fine. We are trying to get to the bottom of this. I have been playing on my old home machine from 2014, which has an Intel i7 Extreme CPU and a GTX 980 GPU, 16 Gb RAM, playing at 1080p full screen at Ultra. I was doing this so I could have a good feel for how the game was playing on older hardware, and I used this same machine during Alpha. I have also been playing on a high spec 2021 dev machine.
I would like to thank you all for your patience and support. The Elite Dangerous community has always been at the heart of the game. We understand that there are a number of players who have had problems accessing and playing the game and I can assure you that we are focusing fully on improving this for those affected and communicating with you openly and regularly about how these issues are being addressed.
Thank you all,
David
Google Translate said:Hello everyone. Using Elite: Dangerous in two configurations i7-4790k + 32Gb + 2060 \ 6Gb \ 2560x1440 and i7-4771 + 32Gb + 1050Ti \ 4Gb \ 1920x1080 all graphics settings in Ultra. Not many problems yet. Yes, there is an orange sidewinder and a black viper. There are problems with localization into Russian. Otherwise, I'm happy to keep playing.
So basically they wrote it into their EULA that they are well within their rights to falsely advertise their game and willingly ship broken products?Yes, it is very nice that Sir David Braben has taken the time to post a personal apology for yet another botched major release.
However, it is timely to point out that his company Frontier have a lengthy END USER LICENCE AGREEMENT (EULA). <<== Click here if you have not read that "you thereby acknowledge and agree that you have read, understood, and agree to be bound by the terms of this End User Licence Agreement (the “EULA”) in full".
Particularly relevant now is Clause (9) Limited Warranty and Support.
"9.1 The Game (along with any services provided by us in connection with it, including but not limited to the Online Features) is provided "as is" and without warranty of any kind, to the maximum extent permitted by law. You assume all risk associated with using the Game or the Online Features."
"9.2 To the maximum extent permitted by law, we disclaim all representations, warranties, conditions or other terms (whether express or implied) including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, non-infringement of intellectual property rights and fitness for a particular purpose. While we endeavour to ensure that the Online Features are available at most times, we do not guarantee that they will always be available, nor that they will not become unavailable while a user is using the Game. The Online Features may become unavailable for reasons including but not limited to the performance of maintenance, the updating of software, emergency situations and equipment or network failures."
"9.3 Without prejudice to the generality of the above, we do not warrant that the Game is error-free or that it will operate without interruption, nor that we will repair any errors in the Game."
"9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features."
Everybody has purchased under the terms of Frontier's EULA, regardless whether you think it is fair (or not). In my opinion it is long overdue for Consumer Affairs authorities around the world to take a very close look at the policies and activities of software development companies.
Yes, it is very nice that Sir David Braben has taken the time to post a personal apology for yet another botched major release.
However, it is timely to point out that his company Frontier have a lengthy END USER LICENCE AGREEMENT (EULA). <<== Click here if you have not read that "you thereby acknowledge and agree that you have read, understood, and agree to be bound by the terms of this End User Licence Agreement (the “EULA”) in full".
Particularly relevant now is Clause (9) Limited Warranty and Support.
"9.1 The Game (along with any services provided by us in connection with it, including but not limited to the Online Features) is provided "as is" and without warranty of any kind, to the maximum extent permitted by law. You assume all risk associated with using the Game or the Online Features."
"9.2 To the maximum extent permitted by law, we disclaim all representations, warranties, conditions or other terms (whether express or implied) including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, non-infringement of intellectual property rights and fitness for a particular purpose. While we endeavour to ensure that the Online Features are available at most times, we do not guarantee that they will always be available, nor that they will not become unavailable while a user is using the Game. The Online Features may become unavailable for reasons including but not limited to the performance of maintenance, the updating of software, emergency situations and equipment or network failures."
"9.3 Without prejudice to the generality of the above, we do not warrant that the Game is error-free or that it will operate without interruption, nor that we will repair any errors in the Game."
"9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features."
Everybody has purchased under the terms of Frontier's EULA, regardless whether you think it is fair (or not). In my opinion it is long overdue for Consumer Affairs authorities around the world to take a very close look at the policies and activities of software development companies.
The game already topped Steam's Best Selling Games list (well, it was like 3rd but still). As far as FDev and Braben are concerned, the shareholders will be pleased with the high sales. I doubt any of them care about the bad ratings.Response to this post may attract fires of hell and angry hordes of fanboys which may also very well get me banned but still..
I was about to send a lengthy post quoting Braben's, saying why his apologizes doesn't mean squat but this post stopped me from doing so. Seems companies like this drawing power from their EULA's always screw their consumers like this. Who wants to bet similar crap the bed deliveries from other games companies have similar articles in their EULA's?? Since nobody will take the time and effort to report occurrences like this to consumers affairs and and lets be honest nobody will give a crap 'cos its just a video game, the only ONLY way you can smack FDEV is to actually totally ignore and not buy any products from them in an absolute non compromising way. We can curse Braben all we want tell him he is sell out , curse the dev's that they are incompetent or just attack each other in forums tho none of those will fix the problem. The forums will always be negative and Fdev will continue to deliver less than minimum viable products and people will eat it up.
Money talks bullcrap walks.The game already topped Steam's Best Selling Games list (well, it was like 3rd but still). As far as FDev and Braben are concerned, the shareholders will be pleased with the high sales. I doubt any of them care about the bad ratings.
Yeah, the apology is cool and all, but we all want to know how this was allowed to go to Steam as "complete." there is no way that not a SINGLE developer at FDev experienced all the issues we haveWhilst it's nice to have Mr Braben show up (not that he had any choice but get involved in damage control as FDEV's reputation is in the toilet right now), I'd like an explaination how this was allowed to be released. It obviously wasn't tested properly, and yet FDEV had a PAID alpha test for a couple of weeks. Those people who paid to test really should be refunded as it is obvious that their feedback on the whole wasn't used (and no, I'm not on of those who paid to test).
The major question I have is how did Frontier allow this to be released in the form it was? No weasel words, just explain how the final decision to release was reached.
edit - only just joined the forum but have been playing Elite since 1985 on the C64. Still got a copy of Frontier : First Encounters that was released on an unreadable CDROM!
No, it isn't falsely advertised. We can see what the release is meant to do. The EULA terms are there to prevent people from buying the game, downloading it, then demanding a refund while keeping the game - essentially getting the game for free.So basically they wrote it into their EULA that they are well within their rights to falsely advertise their game and willingly ship broken products?
You know what? Braben can stuff it. To hell with this game.
The major question I have is how did Frontier allow this to be released in the form it was? No weasel words, just explain how the final decision to release was reached.
If I learned one thing on the Forums, it is that whining gets the most done.Well I played all day yesterday - day two - without incident, some performance stiffness but still very minor. My carrier's offline yes but "stuff happens"? ("It's outer space"?) Found that to be a good excuse for an internal squadron statement, about Thargoid Godders and security when it comes to the engines .. then again, as a responsible executive, my carrier was already where it needed to be, before the 19th but it's not like we didn't get any notice of that date.
Do I think Odyssey is finished? No. Was it a massive task - not just releasing a new game - but literally knitting it into another? In a pandemic? Yep! So FIND OUT WHO'S RESPONSIBLE ... and congratulate them .. because I had a blast yesterday. And as long as you whiners don't trash the game, more to come, with any luck.
If I learned one thing on the Forums, it is that whining gets the most done.