Odyssey Progress

I actually would have preferred they delay it again. The disappointment I would have felt would have PALED in comparison to the frustration I feel for purchasing what was advertised as a complete product but is actually a glorified test build.
I think you're exaggerating somewhat there.
 
People will be angry when things get delayed, but they will quickly forget their anger when the thing eventually releases and is actually good. When something releases and is absolutely unplayable, that is anger that will never be forgotten.

I think we will probably end up just having to accept that we don't agree on this. You can never satisfy 100% of the people 100% of the time. Either way, you will upset people, so you have to do what you think is best given the situation you're in.
 
Greetings Commanders,


With our first hotfix now released and another one arriving very shortly, I wanted to take a moment to address the wider community feedback and reports regarding performance issues, server outages, and bug reports within Elite Dangerous Odyssey.  

First and foremost, I would like to apologise wholeheartedly to those who have been suffering from these problems. I would like to reassure you that we take these issues very seriously and that they are our top priority and focus.  

Our second hotfix will be released very soon, which we hope will address more of the reported bugs and bring further stability improvements into the game.  We will continue to work on updates which will resolve more bugs and improve stability further.

Some of our players are reporting poor performance on machines where we would expect the performance to be good, and others are saying it is fine. We are trying to get to the bottom of this. I have been playing on my old home machine from 2014, which has an Intel i7 Extreme CPU and a GTX 980 GPU, 16 Gb RAM, playing at 1080p full screen at Ultra. I was doing this so I could have a good feel for how the game was playing on older hardware, and I used this same machine during Alpha. I have also been playing on a high spec 2021 dev machine.

I would like to thank you all for your patience and support. The Elite Dangerous community has always been at the heart of the game. We understand that there are a number of players who have had problems accessing and playing the game and I can assure you that we are focusing fully on improving this for those affected and communicating with you openly and regularly about how these issues are being addressed.  

Thank you all, 



David
Dear Mr Braben,
Thank you for your now apparent attention to the state of your child/game.
These are my desktop specs:
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.5GHz
Memory: 24576MB RAM
Card name: NVIDIA GeForce GTX 980
Dedicated Memory: 4053 MB
Native Mode: 1920 x 1080(p) (60.000Hz)
SSD Model: SAMSUNG MZHPV512HDGL-00000

Basically your older system. The game runs perfectly fine at ultra in 1080p60fps, under horizons. Always has.
The new client appears to have a vram leak the size of a SRV and a lighting engine that makes everything look weird, from stations to holographic UI. It tanks to 40 FPS on approach to an empty Coriolis riding a shuttle... to say nothing about on foot or planetary settlement performance. GPU bottleneck with a BUS queue. I'm not even going to go into bugs magically reoccurring, QOL fixes being undone, the new game play systems or ask rhetorical questions about how you let this happen. Having AXCZs running during launch was also a pretty suspicious move. Dispersing community resources from hammering on the new stuff rather than letting us all enjoy it?

When it comes to the UI, in my opinion one of the most masterfully crafted parts of the (old) game, I'm sure I haven't found all the changes yet, but if it isn't broke, don't fix it. Those changes should always be done incrementally outside of major content releases. I still haven't figured out how to "plot route" to a bookmarked station yet. It used to be a single confirmation input, now I have to open the target system map. Its bookmarked so I don't have to waste time loading a map I don't need.

I'm not going to put any more effort into this response as I don't expect it to be read, but just in case it is, let the record show knowing he has a similar system does not make me happier. Not that you need a potato to know the performance difference between the new and old clients is entirely out of range.
 
Last edited:
Yes, it is very nice that Sir David Braben has taken the time to post a personal apology for yet another botched major release.

However, it is timely to point out that his company Frontier have a lengthy END USER LICENCE AGREEMENT (EULA). <<== Click here if you have not read that "you thereby acknowledge and agree that you have read, understood, and agree to be bound by the terms of this End User Licence Agreement (the “EULA”) in full".


Particularly relevant now is Clause (9) Limited Warranty and Support.

"9.1 The Game (along with any services provided by us in connection with it, including but not limited to the Online Features) is provided "as is" and without warranty of any kind, to the maximum extent permitted by law. You assume all risk associated with using the Game or the Online Features."

"9.2 To the maximum extent permitted by law, we disclaim all representations, warranties, conditions or other terms (whether express or implied) including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, non-infringement of intellectual property rights and fitness for a particular purpose. While we endeavour to ensure that the Online Features are available at most times, we do not guarantee that they will always be available, nor that they will not become unavailable while a user is using the Game. The Online Features may become unavailable for reasons including but not limited to the performance of maintenance, the updating of software, emergency situations and equipment or network failures."

"9.3 Without prejudice to the generality of the above, we do not warrant that the Game is error-free or that it will operate without interruption, nor that we will repair any errors in the Game."

"9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features."



Everybody has purchased under the terms of Frontier's EULA, regardless whether you think it is fair (or not). In my opinion it is long overdue for Consumer Affairs authorities around the world to take a very close look at the policies and activities of software development companies.
 
Всем привет. Использование Elite: Dangerous в двух конфигурациях i7-4790k + 32Gb + 2060 \ 6Gb \ 2560x1440 и i7-4771 + 32Gb + 1050Ti \ 4Gb \ 1920x1080 все настройки графики в Ultra. Пока не так много проблем. Да, есть «оранжевый сайдвиндер» и «черная гадюка». Есть проблемы с локализацией на русский язык. А в остальном - я счастлив продолжать играть.

Google Translate said:
Hello everyone. Using Elite: Dangerous in two configurations i7-4790k + 32Gb + 2060 \ 6Gb \ 2560x1440 and i7-4771 + 32Gb + 1050Ti \ 4Gb \ 1920x1080 all graphics settings in Ultra. Not many problems yet. Yes, there is an orange sidewinder and a black viper. There are problems with localization into Russian. Otherwise, I'm happy to keep playing.
 
Last edited by a moderator:
Yes, it is very nice that Sir David Braben has taken the time to post a personal apology for yet another botched major release.

However, it is timely to point out that his company Frontier have a lengthy END USER LICENCE AGREEMENT (EULA). <<== Click here if you have not read that "you thereby acknowledge and agree that you have read, understood, and agree to be bound by the terms of this End User Licence Agreement (the “EULA”) in full".


Particularly relevant now is Clause (9) Limited Warranty and Support.

"9.1 The Game (along with any services provided by us in connection with it, including but not limited to the Online Features) is provided "as is" and without warranty of any kind, to the maximum extent permitted by law. You assume all risk associated with using the Game or the Online Features."

"9.2 To the maximum extent permitted by law, we disclaim all representations, warranties, conditions or other terms (whether express or implied) including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, non-infringement of intellectual property rights and fitness for a particular purpose. While we endeavour to ensure that the Online Features are available at most times, we do not guarantee that they will always be available, nor that they will not become unavailable while a user is using the Game. The Online Features may become unavailable for reasons including but not limited to the performance of maintenance, the updating of software, emergency situations and equipment or network failures."

"9.3 Without prejudice to the generality of the above, we do not warrant that the Game is error-free or that it will operate without interruption, nor that we will repair any errors in the Game."

"9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features."



Everybody has purchased under the terms of Frontier's EULA, regardless whether you think it is fair (or not). In my opinion it is long overdue for Consumer Affairs authorities around the world to take a very close look at the policies and activities of software development companies.
So basically they wrote it into their EULA that they are well within their rights to falsely advertise their game and willingly ship broken products?

You know what? Braben can stuff it. To hell with this game.
 
Yes, it is very nice that Sir David Braben has taken the time to post a personal apology for yet another botched major release.

However, it is timely to point out that his company Frontier have a lengthy END USER LICENCE AGREEMENT (EULA). <<== Click here if you have not read that "you thereby acknowledge and agree that you have read, understood, and agree to be bound by the terms of this End User Licence Agreement (the “EULA”) in full".


Particularly relevant now is Clause (9) Limited Warranty and Support.

"9.1 The Game (along with any services provided by us in connection with it, including but not limited to the Online Features) is provided "as is" and without warranty of any kind, to the maximum extent permitted by law. You assume all risk associated with using the Game or the Online Features."

"9.2 To the maximum extent permitted by law, we disclaim all representations, warranties, conditions or other terms (whether express or implied) including but not limited to implied warranties and/or conditions of merchantability, satisfactory quality, non-infringement of intellectual property rights and fitness for a particular purpose. While we endeavour to ensure that the Online Features are available at most times, we do not guarantee that they will always be available, nor that they will not become unavailable while a user is using the Game. The Online Features may become unavailable for reasons including but not limited to the performance of maintenance, the updating of software, emergency situations and equipment or network failures."

"9.3 Without prejudice to the generality of the above, we do not warrant that the Game is error-free or that it will operate without interruption, nor that we will repair any errors in the Game."

"9.4 We do not warrant that the Game will operate on all devices and operating systems. It is your responsibility to refer to the minimum required technical specifications contained on the relevant product page required for effective Use of the Game and the Online Features."



Everybody has purchased under the terms of Frontier's EULA, regardless whether you think it is fair (or not). In my opinion it is long overdue for Consumer Affairs authorities around the world to take a very close look at the policies and activities of software development companies.

Response to this post may attract fires of hell and angry hordes of fanboys which may also very well get me banned but still..

I was about to send a lengthy post quoting Braben's, saying why his apologizes doesn't mean squat but this post stopped me from doing so. Seems companies like this drawing power from their EULA's always screw their consumers like this. Who wants to bet similar crap the bed deliveries from other games companies have similar articles in their EULA's?? Since nobody will take the time and effort to report occurrences like this to consumers affairs and and lets be honest nobody will give a crap 'cos its just a video game, the only ONLY way you can smack FDEV is to actually totally ignore and not buy any products from them in an absolute non compromising way. We can curse Braben all we want tell him he is sell out , curse the dev's that they are incompetent or just attack each other in forums tho none of those will fix the problem. The forums will always be negative and Fdev will continue to deliver less than minimum viable products and people will eat it up.
 
Here's a question.
Prior to this expansion, I owned... I think it was called the "Vibrant" colour set for the flight suits. That set seems to have disappeared, and I'm stuck back in the plain black.

Where's my nice teal flight suit?
 
Response to this post may attract fires of hell and angry hordes of fanboys which may also very well get me banned but still..

I was about to send a lengthy post quoting Braben's, saying why his apologizes doesn't mean squat but this post stopped me from doing so. Seems companies like this drawing power from their EULA's always screw their consumers like this. Who wants to bet similar crap the bed deliveries from other games companies have similar articles in their EULA's?? Since nobody will take the time and effort to report occurrences like this to consumers affairs and and lets be honest nobody will give a crap 'cos its just a video game, the only ONLY way you can smack FDEV is to actually totally ignore and not buy any products from them in an absolute non compromising way. We can curse Braben all we want tell him he is sell out , curse the dev's that they are incompetent or just attack each other in forums tho none of those will fix the problem. The forums will always be negative and Fdev will continue to deliver less than minimum viable products and people will eat it up.
The game already topped Steam's Best Selling Games list (well, it was like 3rd but still). As far as FDev and Braben are concerned, the shareholders will be pleased with the high sales. I doubt any of them care about the bad ratings.
 
Despite all the negative comments on the performance, your game is amazing ! I really feel the passion beside this new extension and what a good experience for me
I don't want to be too comparative but when we look at the present state to another space like simulation game, I think ED Odyssey is really beautiful and there isn't so much bugs witn NPC or so on. The immersion is there.
This is a warm thanks and to please you and your team to continue your great job
 
Whilst it's nice to have Mr Braben show up (not that he had any choice but get involved in damage control as FDEV's reputation is in the toilet right now), I'd like an explaination how this was allowed to be released. It obviously wasn't tested properly, and yet FDEV had a PAID alpha test for a couple of weeks. Those people who paid to test really should be refunded as it is obvious that their feedback on the whole wasn't used (and no, I'm not on of those who paid to test).

The major question I have is how did Frontier allow this to be released in the form it was? No weasel words, just explain how the final decision to release was reached.

edit - only just joined the forum but have been playing Elite since 1985 on the C64. Still got a copy of Frontier : First Encounters that was released on an unreadable CDROM!
 
Whilst it's nice to have Mr Braben show up (not that he had any choice but get involved in damage control as FDEV's reputation is in the toilet right now), I'd like an explaination how this was allowed to be released. It obviously wasn't tested properly, and yet FDEV had a PAID alpha test for a couple of weeks. Those people who paid to test really should be refunded as it is obvious that their feedback on the whole wasn't used (and no, I'm not on of those who paid to test).

The major question I have is how did Frontier allow this to be released in the form it was? No weasel words, just explain how the final decision to release was reached.

edit - only just joined the forum but have been playing Elite since 1985 on the C64. Still got a copy of Frontier : First Encounters that was released on an unreadable CDROM!
Yeah, the apology is cool and all, but we all want to know how this was allowed to go to Steam as "complete." there is no way that not a SINGLE developer at FDev experienced all the issues we have

I really am convinced someone accidentally pushed the Alpha build to Steam instead of the final version and no one at FDev is competent enough to realize it.
 
So basically they wrote it into their EULA that they are well within their rights to falsely advertise their game and willingly ship broken products?

You know what? Braben can stuff it. To hell with this game.
No, it isn't falsely advertised. We can see what the release is meant to do. The EULA terms are there to prevent people from buying the game, downloading it, then demanding a refund while keeping the game - essentially getting the game for free.

The choices are either do it this way, or use DRM - which I'm sure would cause a load of consternation and screaming in its own right.

If you're truly concerned and angry with the quality of the product, and you are not willing to wait for the bugs to get worked out, contact Frontier and politely ask for a refund. The worst that can possibly happen is they say "no", at which point, you (a) haven't lost anything above what you already have lost, and (b) have a stronger position with which to complain and take your story to the public sphere - giving Frontier bad publicity and causing consumer confidence to drop.

I think you might discover that reasonable people tend to act reasonably.
 
The major question I have is how did Frontier allow this to be released in the form it was? No weasel words, just explain how the final decision to release was reached.

Well I played all day yesterday - day two - without incident, some performance stiffness but still very minor. My carrier's offline yes but "stuff happens"? ("It's outer space"?) Found that to be a good excuse for an internal squadron statement, about Thargoid Godders and security when it comes to the engines .. then again, as a responsible executive, my carrier was already where it needed to be, before the 19th but it's not like we didn't get any notice of that date.

Do I think Odyssey is finished? No. Was it a massive task - not just releasing a new game - but literally knitting it into another? In a pandemic? Yep! So FIND OUT WHO'S RESPONSIBLE ... and congratulate them .. because I had a blast yesterday. And as long as you whiners don't trash the game, more to come, with any luck.
 
Well I played all day yesterday - day two - without incident, some performance stiffness but still very minor. My carrier's offline yes but "stuff happens"? ("It's outer space"?) Found that to be a good excuse for an internal squadron statement, about Thargoid Godders and security when it comes to the engines .. then again, as a responsible executive, my carrier was already where it needed to be, before the 19th but it's not like we didn't get any notice of that date.

Do I think Odyssey is finished? No. Was it a massive task - not just releasing a new game - but literally knitting it into another? In a pandemic? Yep! So FIND OUT WHO'S RESPONSIBLE ... and congratulate them .. because I had a blast yesterday. And as long as you whiners don't trash the game, more to come, with any luck.
If I learned one thing on the Forums, it is that whining gets the most done.
 
If I learned one thing on the Forums, it is that whining gets the most done.

Well, from the little I know from programming in pascal and er, fortran (77) <facepalm> devs under too much pressure during critical bug fixing is possibly counter-productive. Rushing a release one thing rushing bug fixing could make a disaster.

Temperatures are running a little high I'd say. The build is what it is for now, so report bugs, get what's there stable .. then whine about the finer points later. It's all good, as long as there IS a game to whine about!
 
Back
Top Bottom