At the minute I'm finding it suuuuuuuuuper productive actually, because I've been able to really get personally stuck in with you all on this conversation style level, finding out more about how systems need to be adapted in the future to help more with this, PLUS learning more about legacy issues still present and new ones causing muddles.
If we're talking more "sustainable" as oppose to "counter productive" - that's where it bites the biscuit. Although this is FANTASTIC team work had with you all, I'm seeing steady increases of 100+ notifications a day now of personal tags and each Commander raising their awesome findings. In line with this there is still a workload to be done away from social for all of us to line up in the week.
This isn't a "Thursday is a Sally day" thing anymore, with Zac also needing to keep a constant eye too.
This IS great but I worry I could drop something and disappoint the masses. I don't ever wanna do that.
This is why I can absolutely confirm we're championing for improvement with issue tracking and such for sure - it's just taking time, as with everything