We can just speculate without evidence. In any case, problems with pandemic are related to management and adaptability of the companies.
Delivery of flawed programs are clear evidence just of one thing - decision makers either do not get clear information or they choose to discard quality.
.... We honestly thought it was ready.
It is obvious to me the people in charge are the reason ED suffer. There are so many weird decision or design flaws that doesn't came from the dev but from the people above them. Either that or the communications is just awful
-PP item delivered 10 at a times when you need hundreds. Same for datas CG
-thermal for shield/kin for health on ground and then add plasma to ignore that (on top of it). A dumb decision being made dumber
-blue teleporter thing for odyssey
-"no interior because walking inside your ship every time will get boring". Have to walk underneath the ship everytime instead.

-super immersive space sim vs totally not immersive ground spaceleg (intrusive menu, instant respawn....)
-segregation between "concourse" where you get quests and "settlements" where you do them
-ratio difficulty/time invested vs reward is completely broken
-jumping from one new feature to another and never going back (PP, crew, FC interaction in space...)
-stuff like not having a usable panel at the CMDR seat on FC, or being able to use the menu to talk, you can't be more out of touch than this
-half Odyssey components are literally useless, and some are only used once (cat medias, opinion polls)
-doing the same mistakes with engineering they did with Horizon, but with Odyssey (like total storage cap instead of per item)
And a considerable amount of "do they even play the game ?" decision that I forget right now.
Even stuff like Braben seemingly unaware Odyssey run bad at launch. Either he was lying, the communication is abysmal or they didn't even notice (doubtful).