You'd never back another project because the one you did didn't give you a Steam key when they never promised one to begin with?
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IMO the biggest first world problem is having to put up with people posting "1st world problem" like it actually has any weight; it is a perfect example of one of the most basic logical fallacies.No free steam key = #1stworldproblem. Instead of spending the extra coin to get a second copy of the game so I can see my achievements and share my screenshots I think I'll give that cash to help the earthquake victims in Nepal. Pretty sure they're not concerned right now that they don't have a steam key.
That sounds terrible! I'm sure the people of Nepal can sympathise.IMO the biggest first world problem is having to put up with people posting "1st world problem" like it actually has any weight
You'd never back another project because the one you did didn't give you a Steam key when they never promised one to begin with?
It's the gesture.
How can another indie company (not a kickstart either) not only make a novel game, come to Steam and even offer what the players asked for ... and on top of that even content patches? Heck, they even offered their whole soundtrack as a Steam buy promo (video game music fiends rejoice!)? No fuss, no muss.
And you can bet, I'll be waiting for their next release to support. They treated me right, and I'll hand them the mullah. Nice two-way relationship.
Here's the issue, IMO. The devs we talk to on here aren't the people that make these calls. They may have a voice, to some degree, in some form but, again IMO, there's a separate "department" that does. Obviously, IMO, and probably to FD's benefit, who or whomever does is obviously well versed in business, just not the PC gaming business.
Rule #1 in PC gaming; Win their hearts and their minds and money will follow (as the kickstarter and subsequent crowdfunding proved). The absolute first question I would want answered, after the numbers are gone through, is "How will this impact our standing in the hearts of our gamer customers and what steps can we take to make sure it leaves ALL our customers (past and present) with the warm gooshies?". IMO, had someone asked this, this whole thing would have been a huge gain in both sales and "goodwill" for FD, as someone would have figured out that by giving keys to existing customers it would have further endeared existing customers even more towards FD, increased sales (I'd bet some would buy a Steam version, skin or other product as a return for the "favor") and produced "brownie points" money just can't buy.
All of this (as mentioned several times) is IMO but, if anyone doubts it; just ask Gabe over at Steam the next time He's going over his billion dollar portfolio. Think outside the box FD and a new galaxy will open up to you.
Of course, I could be completely wrong but, I think this thread shows I'm not. Best way to "fix" this, IMO? When/if FD does release Keys, make a big event out of it. give both ED store and Steam customers (new and old) a free skin or skin pack and celebrate the joining of PC, Mac and Steam "joining together" in a big old marketing blowout (minus whoever made this call to start with).
FD would not only "fix" this little snafu but, they'd gain in the short and long run. Your welcome FD marketing department
[edit] Did I mention this is only my opinion? This isn't an "attack" on FD or it's employees (well except for that guy in the yellow tie) and is written with the sole purpose of helping Frontier. IMO.
See what I mean FD?
And FD needs help...
On Steam now:
Elite: Dangerous = 2,753 In-Game
The very niched unique game I was talking about...
This War of Mine = 5742 In-Game
The devs here include Michael Brooks, he's as high up as they come. Short of David Braben, I think it's safe to say his voice is reliable. There's no separate department in Frontier's case, they're not beholden to a publisher nor are they tied into any distribution deal. When they put the game on Steam, they would have had an agreement drawn up with Valve some time prior that would have informed them that they can grandfather in their customers at no cost to them (technically speaking) as Valve would issue them with enough keys to bring their entire customer base into the Steam platform and onto the CDN. This I can reliably state as being the case. Now of course that's not to state that there isn't "a cost" involved, the cost is that Frontier doesn't get to charge everyone for moving over to steam, as for the risk of people handing their steam keys to their friends, that can be easily solved by tying keys to user accounts by using a generation system that locks a key to a user account at the time of request (this is the standard method for preventing people from doing this).
Well the keys will likely come, but they're going to come slowly and with a lot of foot dragging it seems, and by the time it's done a lot of people will either have given up in frustration, or given up with Elite wholesale, or vented their frustrations elsewhere. As is the norm when you do not satisfy your customers. Frontier and "Customer satisfaction" are not exactly two terms I have seen on great terms as a rule of thumb, so far they seem to achieve more snafus than they do successes (Between the Steam key mess and the fact they decided to price the game at Tier 1 pricing globally, thus causing mass outrage and a complete loss of goodwill in the South American and Balkan markets, they've managed to shoot themselves in the feet not once, but twice in the space of the steam launch, that takes effort).
Frontier giving things away for free? You're hopeful![]()
Yes, this is relevant because 'right now' is wholly representative of the entire player base and time zones are an illusion created by our reptilian space overlords.
And FD needs help...
On Steam now:
Elite: Dangerous = 2,753 In-Game
The very niched unique game I was talking about...
This War of Mine = 5742 In-Game
I'm not seeing that. Am I looking at the wrong stats?
This War of Mine = 473 In-Game (24 hour peak 1019 on charts)
I'm not seeing that. Am I looking at the wrong stats?
This War of Mine = 473 In-Game (24 hour peak 1019 on charts)