Frontier 'Standalone Launcher' Missing Live Content | FIXED

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sallymorganmoore

Senior Community Manager : Elite Dangerous
Hey Commanders! Locking the thread as I'm getting in a tumble with the confirmation responses - very aware there's a problem so rest assured I'm on the case with the team.
I'll update you shortly then reopen as needed.

Thanks
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
Aleks Zuno said:
If I may suggest, is not the inability to scroll for content a little unimportant compared to the launcher, at least for some Commanders, not actually being able to launch Elite? With no other changes, the problem I displayed here will be still present, with a 10–15-minute wait followed with this problem:

launcher-2-png.361913


The Imperial Navy mathematics department established a work-around based on a clue here:


Proper function aside, applying those options bypassed the above problem for now, although I am quite sure that those maintaining the new Launcher would prefer that problem not to be the case. I do not actually reach the stage of being able to enjoy the scrolling for content!

There were a few other problems reported there earlier as well; mine was but one.
Click to expand...
Hoping you reported this directly to customer support as I specified in the OP, @Aleks Zuno !
As a reminder:

PLEASE NOTE:
  • If any critical issue technical support is required on first experience of the new launcher deployment, please submit a customer support ticket at the following link.
 

yianniv

yianniv
I've got three installations, running under different windows users. Steam and Epic downloaded the new version and are running ok with scrolling (it looks great, by the way), but the FDev standalone version just shows the
1690456334279.png
with no prompt to download or anything else.
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
yianniv said:
I've got three installations, running under different windows users. Steam and Epic downloaded the new version and are running ok with scrolling (it looks great, by the way), but the FDev standalone version just shows the View attachment 362166 with no prompt to download or anything else.
Click to expand...
Yep thank you yianniv! This was picked up several reports ago, as mentioned and is with the team.
Apologies all for the issue here.
As soon as I know more I'll be right back here in the thread with an update/to unlock.
 

Tyres O'Flaherty

Tyres O'Flaherty
I rebooted the PC because, you know, justin. Alas and alack, the launcher is still the "old" version with no prompt to update. I can still play the game though so it's not a biggy. I'll try again later this evening. Good luck!
 

Cori

Cori
Just started launcher on seeing the tweet after lunch, no download prompt.

(Will they still be called tweets after Elon's latest bright idea? Or hasn't he thought it through that far?)
 

Ian Doncaster

Ian Doncaster
If the problem is that the old launcher doesn't auto-update, do you have to manually install the newest version this time, which will then hopefully auto-update properly next time?
 

Jack Winter

Jack Winter
Is the launcher supposed to update itself, or should we download it manually from our account page, or maybe we have to click on something on the launcher?
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
Jack Winter said:
Is the launcher supposed to update itself, or should we download it manually from our account page, or maybe we have to click on something on the launcher?
Click to expand...
So it should download itself but if it isn't this time around and there's something in your downloads to help it along then definitely give that a go. I really hope for you all this is THE time. We're looking into why it's been such a different experience between players and internal.
 
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