Gradually Losing Respect for Frontier Development - Here is Why

Dark Cognitive

Dark Cognitive
Pecisk said:
Try to run ED launcher as Administrator (right button, 'Run As Administrator').
Click to expand...

Lol :)

Yeah, that's the first thing we tried about 2 minutes after first encountering the issue, that doesn't work.

We've tried hundreds of different fixes and we now know (due to another user on here temporarily solving the issue) that on some people's systems the launcher hangs when sending the users token to the server. This can be done manually via a batch file so we know it's not necessarily a network problem on our end.

However since this is a known issue and has been happening for months even before release, they really should have it fixed by now especially since the users have pinpointed exactly where the problem is.

Even a response to a ticket would be nice, on occasion.
 

Marikc0

Marikc0
Jenner said:
Been playing since Alpha. I've had tons of cash and I've had practically nothing several times over. It's true that having millions in the bank (or even billions) completely changes the experience, but not necessarily for the better. As others have said if you remove that aspect of the game then you're fundamentally changing the experience. Is it more fun one way or the other? Is it fair to have such disparity on account of a database error? Reasonable people can and will disagree.

That said, I do think that grinding for cash shouldn't by necessity be the end-all-be-all of the experience. There should be lots more to keep people engaged than just the quest for more money. To that end I'd rather FD spend their time addressing leveling concerns, making all professions equally viable, and generally improving the experience for all players than worrying too much about this particular issue. No matter what they do they're going to anger people, after all.
Click to expand...

I could agree with you, though backtracking on a bad decision (or simply not making these decisions in the first place) doesn't take up any valuable time (or hardly any time at all). I'm perfectly fine with giving them time to iron the game out. Honestly, I have no real issues with the state of the game. That was the least of my concern personally.

Though I admit I am becoming a bit aggravated because I was waiting for better multiplayer support to play with friends and those friends are getting ticked off (due to things like support issues) to the point of quitting the game. Or they simply can't play at all, because support has been non-responsive to their tickets. Other friends found the game very boring and became uninterested after several days. It's disheartening and this is where I've began to get angry; the driving players away for bad decisions.

BigBadB said:
No, because (at least with how I define the term), 'exploit' involves intent. There was no intent by these players. They suffered from server issues that lost them credits, then FD overcompensated them. The players did nothing wrong.

If a player finds a bug and then repeatedly uses it to their advantage, that's kind of the definition of exploiting (for me, at least).
Click to expand...

That is not accurate. Sorry. There was intent. They accepted the money (if they are one of the players that did accept it). The definition of both intent and exploitation clearly defines their very actions. I already defined the word in an earlier post from several sources, so I would refer to that. I think you're mistaking exploitation for abusing the server or game in a malicious way (as we usually think of that word in gaming).

Dai said:
just......get over it, of course they should be allowed to have a xmas break, stupid to think otherwise so why even mention it, the money those guys made, how on earth does that effect you, unless you are upset you didn't profit? this is primarily a solo type game they are not going to have some magical advantage over you, the only valid complaint you have is actually your friends problem not yours.

I say again, get over it, move on with your life, it's not worth getting worked up over
Click to expand...

Actually read the post, or don't bother replying to it. It's a simple task. It's clear that you didn't do so.
 
Last edited:

Aewarin Jameson

Aewarin Jameson
Dark Cognitive said:
Yeah, that's the first thing we tried about 2 minutes after first encountering the issue, that doesn't work.
Click to expand...

/off_topic

If your friend connects through a router if its possible try directly connecting to the ISP. (PPPoE basically)

If that does not work try your laptop / something else at their house just to eliminate the connection - I had loads of issues at the start until I forced the connection off uPnP and directly connected, then after some tinkering with my system to validate uPnP was working & a router FW upgrade the problem went away.

/on_topic

In the long run most people will forget about this issue. As the game is fairly feature light and very solo-centric it doesn't really matter - the player can't affect the background simulator on a galactic scale so any damage done will be localised.

By the time FD add in some new MP content many more people will lay claim to the Billionaire club and for them life will be sweet (or ruined - Too much money can sometime remove the struggle which for some is fun)

As for the support issue - that's hurting FD and only they can fix it. They are hiring but it could be a little too late for some. That would be a shame.
 
Last edited:

Cmdr Eagleboy

Cmdr Eagleboy
Dark Cognitive said:
Lol :)

Yeah, that's the first thing we tried about 2 minutes after first encountering the issue, that doesn't work.

We've tried hundreds of different fixes and we now know (due to another user on here temporarily solving the issue) that on some people's systems the launcher hangs when sending the users token to the server. This can be done manually via a batch file so we know it's not necessarily a network problem on our end.

However since this is a known issue and has been happening for months even before release, they really should have it fixed by now especially since the users have pinpointed exactly where the problem is.

Even a response to a ticket would be nice, on occasion.
Click to expand...

Did you checked out this message from FD? https://forums.frontier.co.uk/showthread.php?t=93608
 

BigBadB

B
Marikc0 said:
That is not accurate. Sorry. There was intent. They accepted the money (if they are one of the players that did accept it).
Click to expand...
If you can't see the difference between exploiting a bug in-game and accepting a compensation offer given to you by the developers of that game, then I give up.

Have fun with this increasingly pointless discussion.
 

Kubicide

Kubicide
BigBadB said:
No, because (at least with how I define the term), 'exploit' involves intent. There was no intent by these players. They suffered from server issues that lost them credits, then FD overcompensated them. The players did nothing wrong.

If a player finds a bug and then repeatedly uses it to their advantage, that's kind of the definition of exploiting (for me, at least).
Click to expand...

Well, you cut off or perhaps overlooked the part of my post concerning the exploitation theories. You cannot state as fact that everyone who received the 5B did not try to exploit - same as those that say they did. You don't know for a fact that no one did anything wrong unless you happened to be with all of them during this server issue. Only one who can state that fact is Frontier and even then perhaps they cannot due to the broken mechanic that caused the problem in the first place.

The theories do have merit in pointing out that the mechanic to exploit intentionally could also be used accidentally. Discussions beyond this are simply discussions and debates over opinions.

Back OT: let's hope the dev's are able to respond or communicate something to help restore confidence in their decision making. There's been a strings of decisions lately that do raise doubts And it's understandable for some in the community to have hard feelings or trouble maintaining interest in what is supposed to be an entertaining product.
 
Last edited:

bonsek

bonsek
They made a huge mistake with the 5 billion gift. They've set a bad example for the future.
Sure some people dont care that its 50 people now, what about when the next exploit or bug hits and thousands of people get a similar gift?
Also now it seems that money is not a big factor/influence in the game which is disappointing.

I've been feeling like the OP. I've been a huge supporter and defended Frontier on many forums. First it was how they announced no offline and how they've dealt with it. I wasn't affected so I tried avoiding going into discussion because for a lot of people it was important issue.

Then it was the whole confusion who gets freagle and the jumbled wording in the newsletters.

Big surprises at release announcement promisse which i must have missed. Backers not recieving their rewards.

Slowly the game is getting more easier, less interdictions, stupid 10 second last hit rule, rubber station pads. Next will be removing friendly fire I presume.
So yeah slowly I've been loosing fate in FD decisions
 

dementia

dementia
Neuros said:
all fair points but I would like to point out on small thing regarding time frames that you expect a developer to "fix" issues by, Elite is a small kick starter and has just released their are many problems that need to be addressed and only around 200 members of staff in the entire company, compare that to say Blizzard who have over 5000 member's of staff and still can't get a game to launch correctly and it puts a little perspective on things. I do understand that this dosn't helps your problems but it is what it is.
Click to expand...

I agree but regardless of the size of the company, software fixes have to go through a life cycle and that takes time.

1. Diagnosis
2. Fix designed, review and approved
3. Fix developed
4. Fix tested (which may go back to 2/3 several times)
5. Production implementation planned
6. Implementation.

Considering the holidays etc, and the game is not broken (far from it) then I'd be surprised if we see a 1.04 before the end of January. Now that they are officially "live", they need to be careful that fixes applied do not cause a serious regression issue that would require a reset/wipe to correct (that would be fatal for the game I think).

EDIT:

HOWEVER, I would suggest for the sake of marketing at the very least, that FD release the headline items for the next release and possibly a longer term roadmap. It would help solidify the customer support base as well as giving the impression that FD has a sense of direction. At the moment they seem to be somewhat quiet and this gives the impression of being aimless (or is that "Mostly Aimless" ;-) )
 
Last edited:

Beetlebum

B
bonsek said:
They made a huge mistake with the 5 billion gift. They've set a bad example for the future.
Click to expand...

They reversed the whole thing, turning it in a very good example for the future: They listen to and caring about the community and don't like unfair condititions. :) See the link a few posts above please.
 

Aewarin Jameson

Aewarin Jameson
Moot point now - the billionaires.

That just leaves the support problems.

+1 to FD at least for listening to the majority.

(I accept I was in the minority but hey - if we were all the same life would be boring :D)
 

Tinman

Tinman
dementia said:
I agree but regardless of the size of the company, software fixes have to go through a life cycle and that takes time.

1. Diagnosis
2. Fix designed, review and approved
3. Fix developed
4. Fix tested (which may go back to 2/3 several times)
5. Production implementation planned
6. Implementation.

Considering the holidays etc, and the game is not broken (far from it) then I'd be surprised if we see a 1.04 before the end of January. Now that they are officially "live", they need to be careful that fixes applied do not cause a serious regression issue that would require a reset/wipe to correct (that would be fatal for the game I think).
Click to expand...

1.04 is coming by the end of the week.

Andrew Barlow said:
<SNIP>

The usual assortment of server side fixes have been deployed today – nothing too specific to call out here. We’re still making progress with 1.04 for this week which does also include further server side updates – including some fixes for exploration! We’ll let you know when this rolls out. Otherwise, things seem stable and happy in “server land”.

<SNIP>
Click to expand...
Click to expand...
 

Marikc0

Marikc0
Liqua said:
Moot point now - the billionaires.

That just leaves the support problems.

+1 to FD at least for listening to the forum.

(I accept I was in the minority but hey - if we were all the same life would be boring :D)
Click to expand...

I approve of their decision. I rest my case now (at least on that point) and have nothing further to say about it. ;)

+100 points to Respect for Frontier
 
You must log in or register to reply here.
Back
Top Bottom