For the umpteenth time, people are emotionally (and financially) invested in this game and so they care about it.
Nobody would bother posting on COD or AC forums if they don't play those games, or indeed if they've played them and got their few hours of fun.
This is supposed to be a long term continuously developed "mmo" and people are expressing their disappointment after having waited decades in some cases for a 21st century evolution of Elite.
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For the umpteenth and one time then - you can't complain about a game you haven't even bothered to pick up and play for months.
If you didn't bother to even log in to the game to see if it's any different, you don't have much in the way of experience to comment on problems, because you obviously havent experienced them first hand recently, but instead have been reading exaggerated views from other people on the forums about a particular problem they've had and decided that somehow that must be the case for everyone.