There isn't a viable QA department in the WORLD with 11,000 testers in it - in different countries, with randomised connection speeds, hardware etc. Both human side (which yes does include Cmdrs firing in area of the NFZ without any form of clearance from the station) and technical, exhibited equally understandable bugs, fixed in extreme short order. Good test.
True, but, and it's BIG BUT, the problems with Thargoids outside stations and commanders getting wanted status for fire upon them within the no-fire zone has happened before. Indeed, it's happened very time such an incident took place. So, it was a KNOWN ISSUE.
It was exacerbated by the new mechanic of being sent back to a detention centre if you die with a bounty or fine rather than the last place that you docked, in this case 1500Ly away. This was an unintended consequence.
This was the first time that a dockable ship had come under attack by craft which could disable other ships, so the issue of being blown up (and given fines for loitering and littering) on the docking pad was a new one but could have been foreseen if the system had been looked at holistically.
I'm guessing that the new QA head that Frontier are hiring will be looking at this sort of thing when (s)he takes up the post.