my zoo is constantly crashing

[Swiftie_Midnights_]

Hi everyone, I don't know if I'm the only one but it seems to me since updating 1.7.1 or 1.7 my zoo is constantly crashing and sometimes I do restart the computer it sometimes works. And my other zoos or zoos from workshop do work so I don't necessarily know what the problem is but I hope it is fixed, thanks

 

[XT]

Some of the basic troubleshooting to start:

• Verify your game files through Steam.
• If you had prop mods in the zoo and you didn't remove them, that will cause crashing. Not sure if there's a fix for that
• Make sure you're not using any workshop items that used mods

 

[Swiftie_Midnights_]

Some of the basic troubleshooting to start:

• Verify your game files through Steam.
• If you had prop mods in the zoo and you didn't remove them, that will cause crashing. Not sure if there's a fix for that
• Make sure you're not using any workshop items that used mods

Thank u so much, although I don't have mods and I also don't so much use workshop items

 

[XT]

Then, unfortunately, it's some more unique issue for that specific zoo. Since it's one zoo and you can use other ones, I'd suggest ... the sad reality of letting that particular zoo go and working new ones/the ones you have.

 

[Swiftie_Midnights_]

Then, unfortunately, it's some more unique issue for that specific zoo. Since it's one zoo and you can use other ones, I'd suggest ... the sad reality of letting that particular zoo go and working new ones/the ones you have.

Yes I know I'll check what I can do about it but I can't now leave my zoo

 

[Firestar97]

Is it crashing while a specific Enclosure is watched? I remember having a bugged Flamingo Enclosure during Beta that I needed to get rid of because for some Reason it always made the Game crash

 

[Swiftie_Midnights_]

Is it crashing while a specific Enclosure is watched? I remember having a bugged Flamingo Enclosure during Beta that I needed to get rid of because for some Reason it always made the Game crash

Not what's happening to me is that I put it when I click on to enter the zoo it loads and then almost whenever it's supposed to enter my zoo it's crashing and it's a bit disappointing

 

[Firestar97]

Not what's happening to me is that I put it when I click on to enter the zoo it loads and then almost whenever it's supposed to enter my zoo it's crashing and it's a bit disappointing

You can send your Save File to Frontier to help them to fix Problems like this one
community@frontier.co.uk

 

[Swiftie_Midnights_]

You can send your Save File to Frontier to help them to fix Problems like this one
community@frontier.co.uk

How do I send the zoo? It's inside the game.

 

[Firestar97]

How do I send the zoo? It's inside the game.

Look up the Name of the latest Save File of that Zoo. I think the Menu where you can find it, is called My Zoos or something similar in the Main Menu of the Game. Then search the File with the Windows Search Function

 

[Swiftie_Midnights_]

Look up the Name of the latest Save File of that Zoo. I think the Menu where you can find it, is called My Zoos or something similar in the Main Menu of the Game. Then search the File with the Windows Search Function

I did not find it, but I'm really desperate I do not already know what to do

 

[Firestar97]

I did not find it, but I'm really desperate I do not already know what to do

Wish I could try if it helps to show some Screenshots about how to find it but my Computer is doing stupid Stuff again and I'm currently not in the Mood to spend multiple Days or even Weeks on trying to fix it (I could probably just install Windows 10 again on my System Drive but thanks to the "Solution" for a Problem someone wrote about online, it won't let me empty the Drive in the Windows 10 Installation Menu)

 

[Swiftie_Midnights_]

Wish I could try if it helps to show some Screenshots about how to find it but my Computer is doing stupid Stuff again and I'm currently not in the Mood to spend multiple Days or even Weeks on trying to fix it (I could probably just install Windows 10 again on my System Drive but thanks to the "Solution" for a Problem someone wrote about online, it won't let me empty the Drive in the Windows 10 Installation Menu)

Ok thanks so much for the help first of all i just do not want to start a new zoo now just because it's really disappointing because i invested in this zoo I hope I find a way to fix this

 

[Firestar97]

Ok thanks so much for the help first of all i just do not want to start a new zoo now just because it's really disappointing because i invested in this zoo I hope I find a way to fix this

Maybe if you're lucky enough the next Update will fix it

 

[Swiftie_Midnights_]

Maybe if you're lucky enough the next Update will fix it

Hope so it will be fixed after that it will be great

 

[Swiftie_Midnights_]

Update: My zoo is still crashing it's discouraging and disappointing I was sure after the 1.8 update it will work but no and it's really weird because it's just this zoo for example if I open a park that someone built in a workshop it does work so I don't know what to do

 

[12344321]

October 2020 I lost my zoo 900+ hours....lost all of it...so it's a common occurrence with Planet Zoo.


I like how the game crashes for TONS of people still. But this forum is 98% "hey I noticed a minor error in the zoopedia, a comma should have been a a semi colon, please fix at once!!!" Or "the prarie dogs aren't brown enough, please fix at once!!!" or something else equally insignificant that would never affect gameplay.

Meanwhile...there's actual issues crashing the game still... The priorities in this forum make me lose hope in humanity lol.

 

[NZFanatic]

Meanwhile...there's actual issues crashing the game still... The priorities in this forum make me lose hope in humanity lol.

Literally all you do is take cheap shots at other people to the benefit of no-one. I'd say pointing out Zoopedia errors and inaccuracies in other aspects is more valuable than that.

@Ron Python unfortunately as others have said occasionally a save file can become corrupted. This isn't unique to Planet Zoo and occurs with plenty of games. I don't know how to fix it, but to find your save file to send to Frontier click the Windows Search button (on Windows 11 this is the magnifying glass next to the Windows button, on Windows 10 I believe there is a search box on the taskbar), search "Frontier Developments" and then click on it. This will take you to two folders, one with "Planet Zoo" and the other with "Planet Coaster". Inside the Planet Zoo folder is another folder with a string of numbers, and inside that folder is a folder labelled "Saves". In that folder you'll find your save game, which you can attach to an email to send to Frontier.

They might not be able to help you either. If all that is too difficult for you it's best just to play a different zoo.

 

[12344321]

Literally all you do is take cheap shots at other people to the benefit of no-one. I'd say pointing out Zoopedia errors and inaccuracies in other aspects is more valuable than that.

@Ron Python unfortunately as others have said occasionally a save file can become corrupted. This isn't unique to Planet Zoo and occurs with plenty of games. I don't know how to fix it, but to find your save file to send to Frontier click the Windows Search button (on Windows 11 this is the magnifying glass next to the Windows button, on Windows 10 I believe there is a search box on the taskbar), search "Frontier Developments" and then click on it. This will take you to two folders, one with "Planet Zoo" and the other with "Planet Coaster". Inside the Planet Zoo folder is another folder with a string of numbers, and inside that folder is a folder labelled "Saves". In that folder you'll find your save game, which you can attach to an email to send to Frontier.

They might not be able to help you either. If all that is too difficult for you it's best just to play a different zoo.

Okay superman.

Do you work for frontier, or just enjoy being offended on behalf of others?

"I'd say pointing out Zoopedia errors and inaccuracies in other aspects is more valuable than that."

I'd say it isn't very valuable because I'm allowed to have an opinion

 

[ElectricMonk]

October 2020 I lost my zoo 900+ hours....lost all of it...so it's a common occurrence with Planet Zoo.


I like how the game crashes for TONS of people still. But this forum is 98% "hey I noticed a minor error in the zoopedia, a comma should have been a a semi colon, please fix at once!!!" Or "the prarie dogs aren't brown enough, please fix at once!!!" or something else equally insignificant that would never affect gameplay.

Meanwhile...there's actual issues crashing the game still... The priorities in this forum make me lose hope in humanity lol.

98% of people don’t have issues crashing the game - therefore, 98% of people don’t complain that their game is crashing.