No Single Player offline Mode then?

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Rafe Zetter

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Take it up with recently amended UK consumer law and get over yourselves wanting to have enjoyed something for nothing. FDEV are a UK (-and admittedly part Canadian!) firm and so UK Consumer law will apply to sale of their goods as follows;

Intangible digital content (e.g. downloads.) The Consumer Contracts Regulations 2014 contain specific provisions for digital content...

...blah, blah...

... the consumer must also acknowledge that once the download starts they will lose their right to cancel.


Refund policy to the letter of the law, and as per news#50 graciously extending the 14day (unused) right to refund - in the circumstances - as a gesture of goodwill to the minority whittering on, moaning, and frankly boring the rest of us to tears with the plethora of essentially duplicated whinge posts that are ovewhelming the mods. I see why the BBC denied posting of comments on their report lol.

[ps - I clicked this thread in error again amongst New Discussions, and am further astounded at the audacity of so many freeloaders here. You're all making us genuine ED pirates and smugglers look tame in comparison! Your voluntary removal from the ED universe will be a great loss to the majority and good luck with all your legal challenges and rotflmao... class-action suits!]

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The BETA is NOT THE GAME. Paying for access to the beta IS NOT THE END PRODUCT THAT IS GOING UP FOR SALE. *sigh* that clearer for you? The PRODUCT is the RELEASE VERSION, which will ONLY BE AVAILABLE FROM Dec 12th. This is what I'm expecting to get out of the backer transaction.

The release version is what will be judged by what is and ISN'T included; and if offline mode IS NOT INCLUDED then anyone who paid FDEV monies before newsletter #49 was announced, will have a right to a refund based on the fact that what was offered at the time of payment is NO LONGER AVAILABLE.

Consider this: If I bought tickets to see an open air concert, and part of that price was to get access to the grounds that is normally paid for - and I went into the venue only find the open air concert had been cancelled last minute because it was pouring with rain, according to your (incorrect) assessment of that particular clause you posted - I would not be entitled to a refund of the concert ticket because I had used part of it to get into the venue in the first place.

FDev offering full refunds instead of partial refunds is their choice - but my £100 was for alpha / beta access PLUS THE ENTIRE GAME AND FREE EXPANSIONS FOR LIFE (plus a few ingame extras with a £ value of exactly ZERO). Now tell me, which do YOU think has more value - access to alpha and beta (translation FREE PLAYTESTERS for FDev) the few ingame digital extra's, OR THE ENTIRE GAME PLUS FREE EXPANSIONS FOR THE DURATION E D SERVERS ARE OPERATIONAL = EVERYTHING ELSE.....

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How about:
Announce second offline game to be developed in 2015, release in time with a perfect online experience. Receive praise and new sales funding develoment of second offline game. All without getting a storm, bad reputation, negative press and losing revenue?

And they could have invested developers and funds into that second offline game instead of 'additional ships', etc. in the first place... if you see that a project needs more ressources to meet one of its committed deliverables, you need to act, maybe raise or shift additional budget, but definitely not dropping the committed deliverable without even asking the customer... in real business you are sure to start a dirty law suite with such an action.
It's a way forward but certainly not the answer for those who pledged money for the offline game because they have to wait STILL MORE TIME for the game to be released to them as promised.

Simply put the damage is done, Frontier Development have displayed for all to see a callous disregard for a percentage of their backers, there is no way to spin it where FD come out looking anything but corporate sharks.
 
Offline mode is HALF the game!? you have to be joking.

I cut out the parts were you were threatening and insulting, good luck with THAT attitude!

See you later all, just wanted to make sure you knew that the rest of us know what you are trying to pull, even though some are too polite to mention it.

It is. Offline is not just the lack of a connection. Offline is a totally different way of playing games. One that I prefer.
 
It's a way forward but certainly not the answer for those who pledged money for the offline game because they have to wait STILL MORE TIME for the game to be released to them as promised.

Simply put the damage is done, Frontier Development have displayed for all to see a callous disregard for a percentage of their backers, there is no way to spin it where FD come out looking anything but corporate sharks.

I actually think that NL50 was frank and honest. I still have my own questions, but yeah, I don't feel like dealing with the moderation team anymore. ^^
 
To say the least I am greatly angered by this. I have little to no interest in playing multiplayer online. Where I live, I have a fine internet connection. However, as soon as I go over a fairly low data limit, I am paying much higher rates on my internet. Thus, an online only game is out of the picture for me. Thank god I didn't back them before this came out.
 
I actually think that NL50 was frank and honest. I still have my own questions, but yeah, I don't feel like dealing with the moderation team anymore. ^^
NL50 doesn't cancel out NL49 - that attitude is unnaceptable and obviously present within higher ranks of the company otherwise the NL wouldn't have been released in that form.
 
It's a way forward but certainly not the answer for those who pledged money for the offline game because they have to wait STILL MORE TIME for the game to be released to them as promised.

Simply put the damage is done, Frontier Development have displayed for all to see a callous disregard for a percentage of their backers, there is no way to spin it where FD come out looking anything but corporate sharks.

Yeah, i am one of the people who pledged for offline game. And FD now tell me Elite: Dangerous WILL NOT have any offline elements... And my $90 has totally wasted.... How can I refund back my money.....
 
Forget all the legal mumbo jumbo the real issue here is something called 'The Customer is Always Right'

Either FD can honor the refund requests for customers who are (justifiably) unhappy and they can maybe win some PR points and maybe even win the offline community back in the future if things change...OR...they can refuse the requests and burn their reputation at the expense of the offline community.

Considering the entire space sim genre isn't really that big to begin with, you would hope they would be the first kind of company but who knows, they are communicating like the 2nd kind...

I guess making an offline space empire type game IS kind of hard...guess there is maybe a reason it took EGOSOFT 7+ years to get X-Rebirth to where it is now...

It doesn't make me feel great that ED bailed on offline so quickly. The whole point of us giving him the money in a kickstarter style way was to prevent this kind of rush it out publisher mentality. Way to burn that bridge right down to the very last splinter.
 
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Yeah, i am one of the people who pledged for offline game. And FD now tell me Elite: Dangerous WILL NOT have any offline elements... And my $90 has totally wasted.... How can I refund back my money.....

Don't be fooled by the wording of the email that's being sent by FD in reply to refund requests. The game hasn't been played by anyone because it hasn't been released yet. We have only had Alpha & Beta testing phases.
 
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Iam sure sure that many didn't have intention to play the game in offline mode as most of us have internet. it actually take more bandwidth to reply to a forum like this than play the game in online solo mode. Modern games, nearly everyone , require internet connection.

Funny. I have nearly 600 games in my Steam account, many of them launched this year. Exactly five require a constant Internet connection; four are F2P MMOs, and the fifth one is a small B2P Diablo-like game I got on sale for, like, $2.

Now, if you were talking about games that offer optional features when the player is online, I would agree. But those games don't require the player to be online at all to play, the player just loses a small part of their functionality.

Of course it affects a small amount of backers but during a game development things can change course. ive seen it in so many other game and this was not the first nor the last.

The key difference being that players paid for this game years ago, under the clear promise that it would have an offline mode, and the offline mode was cut. When other games make such changes, they typically don't have dozens of thousands of players that have already paid for the game based on the features they promised. And, if they do have pre-orders already, they typically offer full refunds to everyone that does not want the game anymore.

BTW, in this Frontier is actually being much worse than companies like EA. EA now has a no-questions-asked return policy on digital downloads even after the player has played the game.

But I don't go berserk and accuse the company etc.

Until Frontier solves this in a satisfactory way — which includes, at least, either making a clear and irrevocable commitment to provide the offline mode or else offering full refunds to everyone that does not want an online-only game — I will call them on what they did. And make sure anyone I know that might be considering the game is aware of the issue, including sending them here if they can take the wall of text.

If you have been able to play the game during alpha and beta then an offline mode wouldn't be so much of an issue.

Is it that difficult to grasp the concept that desire to play offline is not the same as the need to play offline?

I backed the game only after offline was promised; would never have backed otherwise. While I have no connectivity issues, I have no desire to play a game like ED if it does not also offer an offline mode. And I don't back any online-only game on principle.

A tip , if you don't want to play this game and don't get a refund. Sell your account. Good time to do it as many still will buy it at release.

Sincerely, no. I want to get my money back from FD, because it was FD that didn't make the game they promised back then, and in my case the difference is important enough to make the game simply not worth playing. Besides, even if I was willing to get my money back from someone else and not FD, I'm not going to risk making a sale that is against the terms of use of the game in order to get a refund. I don't want to put whoever I sell it to at risk of losing the account down the line due to violating the terms of service.

I will be here until either FD fixes this mess or I feel ready to move on, likely in a year or two. And while I'm here I will also be making sure people that are considering any game from FD are made aware of this mess, both in other Internet forums and in the real world.
 
Forget all the legal mumbo jumbo the real issue here is something called 'The Customer is Always Right'

Either FD can honor the refund requests for customers who are (justifiably) unhappy and they can maybe win some PR points and maybe even win the offline community back in the future if things change...OR...they can refuse the requests and burn their reputation at the expense of the offline community.

Considering the entire space sim genre isn't really that big to begin with, you would hope they would be the first kind of company but who knows, they are communicating like the 2nd kind...

I guess making an offline space empire type game IS kind of hard...guess there is maybe a reason it took EGOSOFT 7+ years to get X-Rebirth to where it is now...

It doesn't make me feel great that ED bailed on offline so quickly. The whole point of us giving him the money in a kickstarter style way was to prevent this kind of rush it out publisher mentality. Way to burn that bridge right down to the very last splinter.

Making any game is probably "hard" depending on how you look at it. Thing is, this game is made by one guy, and he seems to be managing quite well.

http://www.youtube.com/watch?v=MumoTz8CKtE
 
A quick reminder to people suggesting people sell accounts over ebay

Please refer to the terms and conditions and you will find that this is expressly forbidden, your license is not transferrable. If you do this you will put any redress you have at risk and you will risk the buyer of the account being banned in the future.

Do not make the mistake people on World of Warcraft and other MMO's have done, know that FDEV -will- enforce the rules and -will- ban people if they get the slightest idea that this kind of thing is going on.

You may continue shouting angrily at each other now.
 
NL50 doesn't cancel out NL49 - that attitude is unnaceptable and obviously present within higher ranks of the company otherwise the NL wouldn't have been released in that form.

Off course it doesn't, I haven't even implied such. But considering the fact that they did, and the information that is shared, reading it and thinking upon on for while never hurts. Also, try putting aside your anger for a moment. Did you really live that long to be this angry? (Without wanting to come across condescending.) I was angry too, but quite quickly after that I analyzed my position and gave shape to my anger; it resulted in a more tempered vision. There are many things I feel Frontier did wrong in this situation and all I can really do is trying to see their side without my side being the overriding factor.
However, I failed and today I put in for a refund.
If I'm denied, I'm left with a game I didn't buy (I bought Beta-access and will get the game for free, which is 100% why I won't be refunded. I understand this, but I still have to try for my own sake.) and I will play it. Elite is certainly not a bad game and the few hours that I played to get an idea of what the Offline would be I enjoyed. So, in a sense I'm not even ripped off.
Kool-aid? No, it's keeping it real.
In the end, what really is the fact for my situation is that I won't be able to play the game as often as I would like; I bought it mainly for the fact that I'm unable to be connected for far more time than I'll be able to in comparison. That's still one for one better than the games I bought and never touched again after ten minutes from the start screen. That list is gargantuan, really.
 
Don't be fooled by the wording of the email that's being sent by FD in reply to refund requests. The game hasn't been played by anyone because it hasn't been released yet. We have only had Alpha & Beta testing phases.

If you claim honest you shout be honest...
You pay for the chance of TESTING Alpha/Beta....if you are not happy what you test...than you only can refund the price of the Game.....
Kickstarter is on an other side... if they pledge for an DRM free DISC VERSION and they CAN'T get it...FD had a problem, which not easy to solve
preorders is clear that they MUST get refund if they expected offline....even after dowload and see ups no offline and yes it is possible to download without OWN internet connection.
 
Off course it doesn't, I haven't even implied such. But considering the fact that they did, and the information that is shared, reading it and thinking upon on for while never hurts. Also, try putting aside your anger for a moment. Did you really live that long to be this angry? (Without wanting to come across condescending.) I was angry too, but quite quickly after that I analyzed my position and gave shape to my anger; it resulted in a more tempered vision. There are many things I feel Frontier did wrong in this situation and all I can really do is trying to see their side without my side being the overriding factor.
However, I failed and today I put in for a refund.
If I'm denied, I'm left with a game I didn't buy (I bought Beta-access and will get the game for free, which is 100% why I won't be refunded. I understand this, but I still have to try for my own sake.) and I will play it. Elite is certainly not a bad game and the few hours that I played to get an idea of what the Offline would be I enjoyed. So, in a sense I'm not even ripped off.
Kool-aid? No, it's keeping it real.
In the end, what really is the fact for my situation is that I won't be able to play the game as often as I would like; I bought it mainly for the fact that I'm unable to be connected for far more time than I'll be able to in comparison. That's still one for one better than the games I bought and never touched again after ten minutes from the start screen. That list is gargantuan, really.

That's the problem with online communication minx, I'm far from angry - I have lived 6 decades and this sort of charade is FAR from new to me. I DO word my criticisms strongly but that doesn't mean I'm angry - just focussed and committed to not being distracted by fluff and misdirection.

Anger is the second saddest emotion in the universe and I partake of it slowly and reluctantly when I do partake but this is NOT one of those times.
 
That's the problem with online communication minx, I'm far from angry - I have lived 6 decades and this sort of charade is FAR from new to me. I DO word my criticisms strongly but that doesn't mean I'm angry - just focussed and committed to not being distracted by fluff and misdirection.

Anger is the second saddest emotion in the universe and I partake of it slowly and reluctantly when I do partake but this is NOT one of those times.

I agree with that. Cursory reading in threads like this does lead to many misunderstandings.
 
I'm left with a game I didn't buy (I bought Beta-access and will get the game for free
I completely disagree with this. You bought a package which included the full game. As the game is not as described you still have rights. Look again at the picture you posted where you labeled the game as a goodie pack. Where does it say buy the beta an get the full game free as an added bonus? It doesn't. It says upon release you also get the full game. Surely that's a package deal. For them to say 'no the game is a free extra' is far from good enough.
 
Off course it doesn't, I haven't even implied such. But considering the fact that they did, and the information that is shared, reading it and thinking upon on for while never hurts. Also, try putting aside your anger for a moment. Did you really live that long to be this angry? (Without wanting to come across condescending.) I was angry too, but quite quickly after that I analyzed my position and gave shape to my anger; it resulted in a more tempered vision. There are many things I feel Frontier did wrong in this situation and all I can really do is trying to see their side without my side being the overriding factor.
However, I failed and today I put in for a refund.
If I'm denied, I'm left with a game I didn't buy (I bought Beta-access and will get the game for free, which is 100% why I won't be refunded. I understand this, but I still have to try for my own sake.) and I will play it. Elite is certainly not a bad game and the few hours that I played to get an idea of what the Offline would be I enjoyed. So, in a sense I'm not even ripped off.
Kool-aid? No, it's keeping it real.
In the end, what really is the fact for my situation is that I won't be able to play the game as often as I would like; I bought it mainly for the fact that I'm unable to be connected for far more time than I'll be able to in comparison. That's still one for one better than the games I bought and never touched again after ten minutes from the start screen. That list is gargantuan, really.
That is the same feeling/thought which I have right now..except that I really wait to play and think if I want an MMO or not...
Bad that I can't rep in mobile version ;)...you get it later....;)
 
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