Ok, apparently I am not the only one who mourns the absence of actual NPCs/persons in the game. Apart from the feedback in this thread, there are many other threads in which the users state their wish to interact faces instead of text paragraphs:
starjump argues that at least the faction leaders / tier 1 NPCs should have faces / appearances that we could relate to:
"Suggestion: Portraits of the rulers and other VIP's"
The result of Fnools poll speaks a clear message: two thirds of the commanders want NPC faces!
"Was the lack of NPC faces a good idea?"
maboleth reminds us of the human touch that the portraits in "Frontier" gave the game:
"People faces like in Frontier"
astrologos voices the same complaint:
"NO full motion video character faces at stations? Even simple pictures?"
And one more from ARZUMATA, mentioning the same strange discrepancy of having NPC faces in a game from 1995, but not in it's successor from 2015:
"Depersonalised station services..."
And there are many more threads like these:
"Not a single visible human or other lifeform anywhere..!"
"It's all a bit... Soulless"
"faceless , human Alien FREE game"
"Player interactions with NPC / missions, dialogs and faces"
"FD, please make the game more personal!"
...
There is no shortage of users requesting NPCs with faces and interactions, I could go on and on with this list. These threads go back as far as early beta or even alpha, and people were still clinging to the hope that FD might just wait for the first release version to show there shiny NPC characters, but no, we are still interacting with menus and text paragraphs, only.
I am not even demanding to see those NPC faces immediately, but couldn't the developers at least give us a statement about their NPC plans for the future? Is that really asking to much?
I suspect that they are almost certainly on the charts. But of course it's a fair bit of work (not just the mechanics, but the artwork too), and possibly has not been a priority. And every time Frontier promises something, they are held to details and dates and keelhauled if circumstances cause them to have to deviate from that.