I`d say that the norm is that developers spend millions of dollars on departments whose sole purpose is to lie to customers, sell them half truth sprinkled with PR Bee-S, over hype their unfinished MVP "we`ll fix it later" product as second comming, all that while taking money up front, and then they are salty because people demand what they were sold (and fanboys come to the rescue)
All I ever expected was the game FD have talked about and sold me during KS/beta period*** but instead delivered a game that isn`t
*** you know the one with, ship damage models, where you can look through the hull and see the cargo inside and steal it, scavenger hunt gameplay, meaningful black markets, the game where just by entering a system I instantly know where i am just by looking at it, the game where there is a sense of familiarity for each system, the game where I instantly see a system state by just looking at fights going on around, blockades being set up etc, a game where after completing many missions and getting high rep I will be visited by influential people and introduced to some higher up`s/secret societies etc. and will get special missions from them, like high class escort missions etc.....you know... the very very exciting richness Braben likes to constantly dream about, and promise but never delivers