New player joins, didn't even learned the game, defends what he doesn't know or understand. Goes on the forum to defend developers he has no history with.
New player joins the game, game works poorly and he's lost. Goes to social media to say this.
What exactly is confusing to you here when it comes to probability?
That doesn’t mean the positive new players is an employee of FDev though.
New players seeking out the official forum over their usual social media to complain is just as improbable if you ask me.
But then, this is a special place...