Odyssey Progress

anyone that replies to my post or in any way is giving me a reaction will be ignored (blocked)..
i don't care, i'm not here to listen to anything you have to say, you don't get it.. the post is to David.

don't concern yourself with my direct feedback to him.
Oh darn! NOWz I HAS BLOCK!!!
 
Greetings Commanders,


With our first hotfix now released and another one arriving very shortly, I wanted to take a moment to address the wider community feedback and reports regarding performance issues, server outages, and bug reports within Elite Dangerous Odyssey.  

First and foremost, I would like to apologise wholeheartedly to those who have been suffering from these problems. I would like to reassure you that we take these issues very seriously and that they are our top priority and focus.  

Our second hotfix will be released very soon, which we hope will address more of the reported bugs and bring further stability improvements into the game.  We will continue to work on updates which will resolve more bugs and improve stability further.

Some of our players are reporting poor performance on machines where we would expect the performance to be good, and others are saying it is fine. We are trying to get to the bottom of this. I have been playing on my old home machine from 2014, which has an Intel i7 Extreme CPU and a GTX 980 GPU, 16 Gb RAM, playing at 1080p full screen at Ultra. I was doing this so I could have a good feel for how the game was playing on older hardware, and I used this same machine during Alpha. I have also been playing on a high spec 2021 dev machine.

I would like to thank you all for your patience and support. The Elite Dangerous community has always been at the heart of the game. We understand that there are a number of players who have had problems accessing and playing the game and I can assure you that we are focusing fully on improving this for those affected and communicating with you openly and regularly about how these issues are being addressed.  

Thank you all, 



David
Mr Braben, the only question that needs answering is why did you release EDO in its current state, rather than having another month (or so) of development and maybe even a Beta? Seems like you rushed from Alpha to Launch maybe to appease the Board?
 
Greetings Commanders,

First and foremost, I would like to apologise wholeheartedly to those who have been suffering from these problems. I would like to reassure you that we take these issues very seriously and that they are our top priority and focus.  

David
First of all it is comforting to know that the issues have been noticed, however this still doesn't explain why initial issues in the alpha that were reported are still happening now after supposibly being solved but were never implimented in the Alpha for more testing.(crashed game when buying/selling at the bar being just one of many).
The issue tracker is still inundated with problems which seems out of place with a 'final' release and I wonder as to just how many hotfixes there will be and how long this will take.
With hindsight maybe a 'beta' phase would have been the more prudent option?
 
First of all it is comforting to know that the issues have been noticed, however this still doesn't explain why initial issues in the alpha that were reported are still happening now after supposibly being solved but were never implimented in the Alpha for more testing.(crashed game when buying/selling at the bar being just one of many).
The issue tracker is still inundated with problems which seems out of place with a 'final' release and I wonder as to just how many hotfixes there will be and how long this will take.
With hindsight maybe a 'beta' phase would have been the more prudent option?
I compeletly agree on the Beta thing, for the bugs tho... we can never rule out that the initial issues for the bugs where fixed and due to changed code new reasons appeared.
 
I compeletly agree on the Beta thing, for the bugs tho... we can never rule out that the initial issues for the bugs where fixed and due to changed code new reasons appeared.
given the "early access" bar on steam, it's safe to say that now is not even a beta test, but an alpha. what was a month ago can be safely called a technical demo.
 
31% approval rating on Steam, and falling.
Not really unexpected. As was seem from alpha plase testing, everything really could have done with a few more months polishing and less obvious crunch by the devteam. I'm not saying it's easy, it's a very big achievement to implement what they have implemented. However, stabiliy is king here, and those problems should have been sorted before releasing it out the door. That's my humble opinion.

Keep the faith, things will improve (in time...)
 
should have sold this as Early access or beta tbh, then it would be clear that there will be issues, and perhaps lined up the full release with the console versions when they get released. Use the PC version as a big beta test.
 
Not really unexpected. As was seem from alpha plase testing, everything really could have done with a few more months polishing and less obvious crunch by the devteam. I'm not saying it's easy, it's a very big achievement to implement what they have implemented. However, stabiliy is king here, and those problems should have been sorted before releasing it out the door. That's my humble opinion.

Keep the faith, things will improve (in time...)
of course they will fix it. they will also launch free gameplay fixes like they did with beyond.
The question remains, couldn't they just do it right? couldn't they just tell the truth about the development status? couldn't they involve the community in the development of the add-on? would something terrible have happened? would all the stars of the universe have lined up and Nibiru would have passed in the zenith if they had done that?
 
I work from home. And it doesn't take 15 mins to get an answer to a certain question. In most cases the answer is there immediately. We use Cisco Jabber or WebEx (depends on the number of contacts involved in a topic) and contact by IMs through Jabber or by IP Phone. Broadband is no issue, I even have redundancy (4G and VDSL). Screensharing also works well and doesn't take up too much bandwidth. Sane developers of all trades (i'm not a game dev, but I code) also use version control systems such as Git.
Concerning the shared resources, we use Sharepoint, Jira and Confluence for progress status and code documentation and they work seamlessly and while in concurrent use.

So yeah, the current pandemic is no excuse for developers. Especially those as big as Frontier.
In addition, this should have actually made things better, if taking longer. Imagine, they have to use remote connectivity so they chould see network issues that people might face themselves. Not running the latest and most powerful hardware, maybe work to ensure it will run properly on a n-1 or n-2 generation of hardware. Sure, you can't replace walk-ups entirely, but IM, phone, and videoconferences all exist and work fairly well.

This release was rushed, not nearly enough testing was done, and they knew it. The hope was people would simply forgive them and let them fix it in production - which is partially true as no one gets a choice to run a private server using older builds, everyone is forced to use the same back-end servers and bend to their will for versions. It's one of the things I dislike about MMOs in general, but put up with for ED.

I do have confidence they'll fix most thing, eventually, but they're going to have to work hard and polish the DLC before theyget my money for it - and certainly fix the issues they broke for Horizons first for it to be considered. If the release had been good I was ready to shell out for it, the feature to not have to manually land on planets anymore (Advanced Planetary Approach Suite, seriously needed), better graphics, and walking around on sations/planets (I have less than zero interest in the FPS), plus supporting future development would have been worth it, but I refuse to reward bad releases like this until they've been remediated and now I'll probably wait for a sale too since if I can go on without it for a few months what would the rush be then.
 
Still don't understand why people don't realise the human cost of the last 15 months. How do we know that staff, and how many staff have had covid, deaths from covid or family members have had covid or died, how many they staff have been off sick, how many staff now have mental health problems as a result of being locked in their home for over a year, that's just the HR side of it never mind suddenly everyone working from home and the technical, communications challenges that brings in itself, I can go on and on but yeah these issues with odyssey are way more important than that? 🤔🙈People need to get a grip and remember that some people working there might have had the worst year of their life and yet here you are laying into them in a forum. Agreed its not great nor acceptable but surely we have to accept there is so many variables that have led to this that have been outwith there control.
 
Still don't understand why people don't realise the human cost of the last 15 months. How do we know that staff, and how many staff have had covid, deaths from covid or family members have had covid or died, how many they staff have been off sick, how many staff now have mental health problems as a result of being locked in their home for over a year, that's just the HR side of it never mind suddenly everyone working from home and the technical, communications challenges that brings in itself, I can go on and on but yeah these issues with odyssey are way more important than that? 🤔🙈People need to get a grip and remember that some people working there might have had the worst year of their life and yet here you are laying into them in a forum. Agreed its not great nor acceptable but surely we have to accept there is so many variables that have led to this that have been outwith there control.
Great, that's all great! However, what prevented them from talking about it if there really was a problem?
Besides, it's a weak (albeit very convenient, yes) excuse for releasing an obviously substandard product.
Why don't you get into the shoes of all those people who, in complete ignorance of the development, gave their money believing they would get a quality product and now feel cheated (as in fact they do)?
 
Still don't understand why people don't realise the human cost of the last 15 months. How do we know that staff, and how many staff have had covid, deaths from covid or family members have had covid or died, how many they staff have been off sick, how many staff now have mental health problems as a result of being locked in their home for over a year, that's just the HR side of it never mind suddenly everyone working from home and the technical, communications challenges that brings in itself, I can go on and on but yeah these issues with odyssey are way more important than that? 🤔🙈People need to get a grip and remember that some people working there might have had the worst year of their life and yet here you are laying into them in a forum. Agreed its not great nor acceptable but surely we have to accept there is so many variables that have led to this that have been outwith there control.

Odyssey release was delayed from December '20, and while customers may not have been happy for it to be delayed again due to force majeure it would have been understandable.

ED releases have become more & more like this one each time going back several years now, often delayed, yet always seemingly rushed.
 
Great, that's all great! However, what prevented them from talking about it if there really was a problem?
Besides, it's a weak (albeit very convenient, yes) excuse for releasing an obviously substandard product.
Why don't you get into the shoes of all those people who, in complete ignorance of the development, gave their money believing they would get a quality product and now feel cheated (as in fact they do)?
Why would they broadcast there confidential hr issues on a forum? No one expects that, yes this is all poor but I don't get why people make out as of this pandemic was nothing and expect teams of people to be like robots and ignore all the facts and harsh realities of covid. That can't win either way, release it with bugs or delay it again, either way folks would be on here moaning about it. All I'm saying is yes, this not great, but have some understanding of the human and mental health cost of this pandemic, but to some on here, that shouldn't effect things like this-that's plain wrong and disrespectful, for all we know fdevs or family members could have died or be in serious trouble due to this, which means the product not gona be as expected.
 
for all we know fdevs or family members could have died or be in serious trouble due to this, which means the product not gona be as expected.
And for all we know they are an organized crime syndicate who knowingly is ripping of their customers Bernard Madoff style.

Instead of using purely hypothetical imaginations to win arguments, let's focus on the facts. Frontier is actively marketing and selling an unfinished and broken product as if it were a finished and functional product. As a corporate entity, they need to be held responsible for this, which I believe is happening via the mechanisms of consumerism, which includes consumer reviews and refunds. The one thing Frontier has failed to do is to either suspend sales until the DLC is fixed or remarket the game as early access / beta. I personally find this lack of action morally "questionable".
 
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Why would they broadcast there confidential hr issues on a forum? No one expects that, yes this is all poor but I don't get why people make out as of this pandemic was nothing and expect teams of people to be like robots and ignore all the facts and harsh realities of covid. That can't win either way, release it with bugs or delay it again, either way folks would be on here moaning about it. All I'm saying is yes, this not great, but have some understanding of the human and mental health cost of this pandemic, but to some on here, that shouldn't effect things like this-that's plain wrong and disrespectful, for all we know fdevs or family members could have died or be in serious trouble due to this, which means the product not gona be as expected.
Why? Maybe because they have been developing the odyssey since 2016 (if not before) when there was no pandemic yet?
honesty and openness is the key to trust, that's why.
Besides, odyssey is not their first problematic release, and far from the last.
 
And for all we know they are an organized crime syndicate who knowingly is ripping of their customers Bernard Madoff style.

Instead of using purely hypothetical imaginations to win arguments, let's focus on the facts. Frontier is actively marketing and selling an unfinished and broken product as if it were a finished and functional product. As a corporate entity, they need to be held responsible for this, which I believe is happening via the mechanisms of consumerism, which includes consumer reviews and refunds. The one thing Frontier has failed to do is to either suspend sales until the DLC is fixed or remarket the game as early access / beta. I personally find this morally "questionable".
Sorry mate a global pandemic where people have continually died and everyone's personal life been affected in such a negative horrible way is not hypothetical, and here I am getting salt for merely suggesting that soemthing thats affected every single person on the globe has had an impact here. Shows what people really care about I suppose
 
Why? Maybe because they have been developing the odyssey since 2016 (if not before) when there was no pandemic yet?
honesty and openness is the key to trust, that's why.
Besides, odyssey is not their first problematic release, and far from the last.
Right OK, but your still here.......
 
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