So I have read many of posts about what was "promised" about the ARX store and cosmetics and wanted to post my opinion on that specifically but also cover in a way the whole conversation.
I am sure there are other forumites here that are business owners of all incomes and ilks and I'm guessing they have had similar experiences and maybe not.
When I started my business way back when, I remember promising/swearing to myself that there were certain types of jobs I would not take or do and certain types of companies that I would not do business with. At the time I was set in a certain mindset and if my past me saw me typing this I would probably smack myself upside the head for it. So with that said..
Now I'm not in the software business, really no where near TBO, but in any type of business the realizations of money flow are all the same basically. No matter if the company has a $100 million revenue or $50k, when it gets tough you have to make changes or take certain actions to weather the time that the income is just not there for whatever reason..ie covid, natural disasters and yes even mismanagement which happens and not necessarily on purpose. Sometimes the decisions you make seem right at the time, but later find that it was detrimental and you learn from it.
Fast forward 23 years later and I look back at all the promises I broke to myself over the years to keep my business running. Nothing nefarious or illegal mind you but just basically certain principles that I held.
I realized over time that people rely on you, families of employees, sub-contractors and other businesses rely on the income and services you provide them. Customers rely on you to provide your product to them at a reasonable cost but the bottom line is this.. making a profit. I am not in business to break even or lose money. Businesses have to adapt and make changes on the fly to survive this effed up world economy. Because I broke promises to myself over time and bid on and took jobs I swore I wouldn't ever do in really tough financial times, I was able to keep rolling and create a very comfortable existence for my family and those that rely on my business to thrive.
I do not fault Frontier for "breaking promises" or even changing up how the revenue stream flows for their business. Predatory business practices is a very loose term in the corporate/business world. Obvious here in this thread that there are consumers that look at these changes and practices a completely different way and to me that is healthy to have the conversation.
In the end, I am still in a successful business after 23 years because I broke my mold and adapted and changed how I went about running the day to day to the ever changing landscape of my industry. It is funny to me to read posts on here from time to time where the OP or poster is making suggestions on how Fdev run their business and what they are doing right or wrong. I do get proper lols at times and I thank you for the entertainment.
Same applies here in my humble opinion.
too much common sense is not acceptable, luckily this is not reddit so your post cannot be downvoted