And I as you might have guessed would believe that it is. But that as you point out is hardly the matter at hand. Also no pings were involved in that.But if you went to the complaints department of a small chain of restaurants for example and said "this one restaurant took too long to get my food, I can see you have x employees in your company it should be enough, I think you need to hire more chefs". Not really sure that's a genuine complaint.