The last significant response we received from you was back in December 2017, where you told us we could be added within the week.
Since then, apart from a brief message again in January, we haven't had a single response to our DMs, forum posts and emails.
Could you please do me the courtesy of opening a dialogue so that we can understand what is going on?
Full timeline below:
Apr 25th 2017 – Player faction request submitted.
Jun 30th 2017 – Approval received via Elite Dangerous forum for player faction to be added in-game.
Oct 2nd 2017 – Follow up email from Augustus to Brett to ask why PRIA had not been added yet. Received a response on October 3rd to say that the faction should already be in-game. Augustus replies to confirm that we are not showing up in-game. No response received back.
Nov 2nd 2017 – Email sent from Augustus to email@example.com asking for assistance. No response received back.
Nov 12nd 2017 – Direct message sent to Brett from LuckyLuke asking the same as the above. Response received November 22nd “My sheet is reporting your minor faction is in the game world.’’
Nov 22nd 2017 – Direct message sent to Brett asking if we should raise a support ticket. No response received back.
Nov 26th 2017 – Direct message sent to Brett also highlighting that the spreadsheet extract had the government type listed incorrectly for PRIA and wondered if we had been mixed up with another faction. No response received back.
Dec 4th 2017 – Augustus emails firstname.lastname@example.org to ask for guidance (on the prompt of Paige on the Facebook community page). No response received back.
Dec 8th 2017 – Email response from Brett to Augustus, saying the matter had been escalated and we could be in-game within a week.
Jan 22nd 2018 – Direct message sent by LuckyLuke to Brett, response received same day “Hi, so to ensure - your minor faction is indeed NOT in the game world at all?’’
Feb 6th-8th 2018 – Brief email exchange between Augustus and Will. Augustus forwards his email history to Will for his information. No response received back.
Feb 21st 2018 – Direct message sent by LuckyLuke to Brett to ask if there was any follow up. No response received.
Mar 5th 2018 – “RP” style email sent by Kieron Mastersson asking for an update. No response received.
Apr 17th 2018 – Direct message sent by LuckyLuke to Brett to ask if there was any follow up. No response received.
Apr 26th 2018 – Forum post by Brett mentioning that PRIA had been rejected by FDEVs scripts.
Apr 26th 2018 – Forum post by LuckyLuke asking for clarification. No response received.
May 1st 2018 – Long email sent by LuckyLuke to Brett, Will and Paige with complete history of this and request for clarification. No response received.
Apr 26th-Present – Multiple forum posts and DMs sent by LuckyLuke. No response received.
Your perseverance is both incredible and exemplary.
We wish you all the luck you deserve to be finally placed into the game.