The Console Profile Transfer Portal | Information

One thing that hasn't transferred is visited stars in the galaxy map and it's infuriating. Such a vital part of exploring and it's missing. Please allow us to update this with the correct data. 7500+ systems visited and I can't see them with the blue dots when filtering.
That data also gets lost if you ever switch computers or have to reinstall, by the way. I'd asked about it and it was relayed to me that that particular data isn't stored with your account but on your own pc. I've been told there are work-arounds on PC that you can find on the web, but it requires digging into the game cache or game files
 
One thing that hasn't transferred is visited stars in the galaxy map and it's infuriating. Such a vital part of exploring and it's missing. Please allow us to update this with the correct data. 7500+ systems visited and I can't see them with the blue dots when filtering.
It's not really a transfer, it's just a copy. The copy is effectively a new commander with no travel history.
 
That's really wrong of them to not store that kind of important game data and rely on their customers to hold it without their knowledge. As far as I know you can't even access that data on a Playstation console. They must have access to it somewhere.
 
One thing that hasn't transferred is visited stars in the galaxy map and it's infuriating. Such a vital part of exploring and it's missing. Please allow us to update this with the correct data. 7500+ systems visited and I can't see them with the blue dots when filtering.

That's because FDEV doesn't make that information available for pilots, that's a function of your PC, the visited stars cache is stored on each players PC and must be moved across manually each time you transfer to a new PC. Yes it is frustrating because consoles, but FDEV have made a point of not providing that information to players as part of their account. Even us PC users will lose it if we don't back it up from our own PC's
 
That data also gets lost if you ever switch computers or have to reinstall, by the way. I'd asked about it and it was relayed to me that that particular data isn't stored with your account but on your own pc. I've been told there are work-arounds on PC that you can find on the web, but it requires digging into the game cache or game files

It's just like the saved game data for other games, the journals, visited star cache and binding are all stored on your PC, you just copy them to the new PC, oh and make backups every now and then so it's up to date. There's no workarounds required, just copy the files before you move to a new PC.
 
i know that’s how it’s currently working but they MUST hold that data. How many commanders are in the same position. It’s a crucial element of exploration and the game. They should provide a copy on request so I can update the relevant file on my machine. The codex logs the number of systems visited etc and their code knows where I’ve been. I think they’ve got it wrong by making the player host a critical feature of exploration. Is the rest of the game data held by Frontier or is my save game on my PC?
 
i know that’s how it’s currently working but they MUST hold that data. How many commanders are in the same position. It’s a crucial element of exploration and the game. They should provide a copy on request so I can update the relevant file on my machine

It may be stored, but it's likely not stored in the same manner it is on our PC's, it's more probably stored as a function of the individual system data, not the player data, so to find every system you have visited they would need to search a database with 400b entries, even just sorting through the data of visited systems that would give us over 200m to search, and if you haven't tagged anything in the system how would they even know you have been there?
 
I guess because my commander name will be logged in the code which is captured to update the codex. A search for my commander name would bring up every visited and mapped system. Even if they charge for the option I’m sure there’s people who would pay to retrieve the data. I’m flying around the bubble to systems it says unvisited and the codex doesn’t increase meaning I’ve already been there. It makes me not want to go back out to continue exploring specifically in the areas I’ve been to before as it’s just going to be lots of duplicating systems I’ve already done. One area I must’ve done 400 systems and I have some of the system names written down as a starting point to go back. The gal map shows all red dots. So for me exploring has lots its shine. I stopped playing for 3 years as a result and I’ve come back to check out the bubble content and PP 2.0 which is a big improvement. Sadly optimisation for the best graphics is still poor and PP is buggy as hell, as is winging up with team mates. New players coming into this mess won’t stick around and the reviews on steam are massively off putting to potential new players when you compare them to the likes of NMS. It’s about time they pay attention to the fine details especially from Commanders that have played on and off since the original release in the 80’s. I’ve bought ArX and would by another £100 if I had enough faith that things were going to be fixed and work as they should. This problem I’m having is catastrophic for explorers.
 
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I guess because my commander name will be logged in the code which is captured to update the codex.
Only for Codex discoveries. I have an awful lot of visited systems which don't include any Codex discoveries.

Worse still though, as an illustration of Varonica's point, when you get the Codex notification, the game fires off some logic which notes directly in the Codex how your name is relevant. Next time you look up that entry in the Codex - say for a nitrogen geyser - you will see your own name there if you are the confirmation in that sector. That's all it knows. It doesn't know which system you visited before. Or after. It doesn't even directly store the fact that you visited that system at all. You, the human, can infer the fact you visited from the fact you achieved a Codex entry, but "the game" - more accurately a "system of systems" doesn't care.

A search for my commander name would bring up every visited and mapped system.
I guess it must store a list of your mapping server-side otherwise you could claim a discovery twice. But that's entirely centred on your data, nobody else can look up whether you're flying around with a map of Phobos in your console. But you'll note none of that is permanently stored until you hand in the carto data. The list of systems you have visited but not handed in is most likely kept with the commander data somehow until it's handed in, but at that point it determines how many credits you are due, works out Firsts that need to be stored in the Firsts data and then anything else will go down the memory hole.

Even if they charge for the option I’m sure there’s people who would pay to retrieve the data.
I think that's fair. It wouldn't be too hard to add a breadcrumbs feature so you could authenticate yourself as your Cmdr's identity and keep a history. But the point is, that has to be designed in, and things have to happen at the time of the system visit to allow that to work. What's annoying is the client and the GalMap already support most of that, it's just the data is in the wrong place.

It's not designed-in as a feature and looking it up "backwards" is extremely hard across 400 billion entries (and that's before you remember you have to multiply that 400 billion by the average number of bodies in the system).

So they could add it as a feature in Update 22 and it would work for systems you visit after Update 22. But a retrofit ain't gonna happen.

If you're after a feature which shows you what systems another Cmdr visited, you could do that with a call-centre type "impersonation" feature where you look up that Cmdr's breadcrumbs by accessing their breadcrumbs data; you wouldn't do it by searching galactic data in general.

You still won't be able to get a list of all Cmdrs that visited a system because that really does get you into the territory Varonica is talking about.

I’m flying around the bubble to systems it says unvisited and the codex doesn’t increase meaning I’ve already been there.
Sure, but the Codex is managed separately for a narrow purpose, as above.

I do agree the Exploration game needs a bit of love - especially since the PP 2.0 team apparently aren't allowed to spend the time to make it make sense in that context - and it does seem stupid not to just move the Visited cache to somewhere it can be retrieved after a reinstall.

But to me it also seems stupid to not simply change some wording in the PP 2.0 documentation and cut out 90% of complaints, so clearly FDev are on some higher-dimensional chess game we don't understand.
 
Copying doesn't work. It keeps saying the information couldn't be loaded. Even when it worked, it doesn't progress to the name selection stage.

I created a ticket for support, but haven't received a response for two days, and it says there's no open ticket.
 
I've just redone mine ( in the past month) I had initially copied over in the first week it was given. I then carried on playing for the next 3 years and asked if it could be reset withy new data as I stopped playing . I spoke to the customer service team who as always helped me complete the transfer of the new stuff on the 7th April. As always they were helpful and knowledgeable and quickly got this sorted.
 
Ich habe kein einziges Support-Ticket offen, obwohl ich wahrscheinlich 100 erstellt habe.
 

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