HE did not stop in that 19 million dollars letter. He made sure to end the doubts in the 20 million dollars letter:
https://robertsspaceindustries.com/comm-link/transmission/13284-Letter-From-The-Chairman-20-Million
"There has been some concern about “feature creep” with the additional stretch goals. You should all know that we carefully consider the goals we announce. "
"we don’t commit to adding features that would hold up the game’s ability to go “live” in a fully functional state."
"so you should look at the stretch goals as a window into the future of functionality and content additions we plan for the live game."
Well... curiously, his sense of logic, very convenient for that time, shown a twist later:
https://robertsspaceindustries.com/comm-link/transmission/14839-Letter-From-The-Chairman
"Will it take longer to deliver all this? Of course! When the scope changes, the amount of time it will take to deliver all the features naturally increases. This is something we are acutely aware of. How do we balance the mutually conflicting wants of the community; to have this hugely ambitious game, but not wait forever for it?
Our answer is to embrace open development and share features and functionality that will go into the final game before everything is completed." - on July 2015.
And, well... since I brought that letter, let's review another interesting quotes of one year ago:
"Then we’re rolling out aspects of the Persistent Universe: first there will be just planet side environments to explore, but not long after you’ll be able to transition to space and fly to another destination, and then after that to another system." - Chris Roberts - ONE YEAR ago! 100+ million dollars project (5 times what he had, more than 16 times the money that he said to people that would be enough to realize all the dreams )!
->
https://www.kickstarter.com/projects/cig/star-citizen/posts/351977 "Six million was what it would take us to build the game we were imagining with all the bells and whistles we wanted included."
"Is ‘feature creep’ a worry? Sure… it’s always a worry, and we are well aware of it. However, building the game to the stretch goals embraced and endorsed by the community is not feature creep! "
"Arena Commander, which is still evolving, is a better looking and playing game than a lot of finished games out there. "
"You didn’t back Star Citizen because you want what you’ve seen before. You’re here and reading this because we are willing to go big, to do the things that terrify publishers." - oh yeah... they are sooo terrified.
"Perhaps we stressed the point a little too strongly as suddenly gaming websites were running with the headline, “Star Citizen FPS delayed indefinitely!” which was unfortunate as this phrase is usually a euphemism for a project being put on indefinite hold or canceled. Don’t worry, it’s not! We’re hard at work on the FPS – as you can see from our update on Friday – and you will have it in your hands sooner rather than later.
"The original crowd funding goal was to raise enough money to deliver regular community updates, access to the multiplayer dogfighting alpha and a single player campaign called Squadron 42. You can see the first goal, which was achieved on 25th of October 2012 here. " - ha! trying to deceive people here...
This one is very special. He posted a link of a page that did not exist in the time of the original crowd funding campaign. And, in the original crowfunding goal it was never described that the objective was just Squadron 42, a dogfighting alpha and community updates. In fact, Squadron 42 had only 2 mentions (phrases) in a big missive that described the project and still can be read today in the KS page. It was no different in their own RSI page of that time. And Roberts was very clear about how that was not about "Squadron 42" when saying things like this one in their advertising:
https://www.kickstarter.com/projects/cig/star-citizen/description
"The people who pledge for their spaceships will get to test-fly them long before the general public. 12 months in, we will allow the early backers to play the multiplayer space combat Alpha, and then 20-22 months in they will get to play the Star Citizen Beta, adventuring around the huge open galaxy, well before the general public. We are going to limit our alpha slots to 200,000 as we want to stress test the game with real users, but will not be ready for the full load until we have finished Beta."
Now, the point is... the guy has been proven again and again as a liar. And if it was not proven for some here before, its proven now. And these are just a few examples of his standard practice. Now I let the reader decide if its really valid to support someone that, besides showing his incompetence as a leader, CEO, manager/game designer in all his decisions, tying the project to a certain doom, has been constantly lying and trying to deceive people about the reality and progress of the project, so as breaking promises for the sake of money, and giving any value to whatever they show or say in a next letter, event, show, while in parallel a new expensive JPEG sale is offered.
This is also good to know that what CR considers when he make claims of BDSSE or what is good or not. As you was able to see, he considers Arena Commander better than complete games out there. In fact he allowed a member of CIG share a funny animation in one of their shows, stating that AC is already the BDSSE, claiming to be superior even to Wing Commander. And he tried to claim that already delivered many of his promises and "Smashed" many stretch goals already.
And now you are REALLY informed about Star Citizen. Pledging for this is extremely not advised.