The Star Citizen Thread v5

Status
Thread Closed: Not open for further replies.
How your employees behave, especially public facing employees, reflect highly on how your company is perceived. It's in a company's best interest to keep this immature labelling firmly behind closed doors and if they really care about their customers they would do their best to irradicate this infantile behaviour.

Comcast have an awful reputation but even they tried to get a handle on this sort of customer abuse http://arstechnica.co.uk/business/2...d-employees-from-changing-your-name-to-ahole/
At Comcast it was just some employees abusing the name field for showing their disgrace and those got laid off. At CIG it's actually the head of PR/CS, which is a complete miscast. The terms "snowflake" and "goons" point towards this.
 
You said it, well written and so true. The last year I was able to write on the RSI forum any critical post or thread was gunned down by the loyalists. Instantly you were hanged by the neck until you were dead.

This is the ghost zone, we all resurrected here.
I was once a loyal backer. More and more things started to throw alarms. I asked questions like any normal person should, I have since been banned from the forums and labeled a goon.

My first moment of realization came about when they released the Vanguard, a recycled asset using POS. Stripped of it's features and looking and controlling vastly different from what was described in the concept sale. When CIG was questioned about it they pretty much said "Oh well. If you don't like it, buy something else". They already had my money so they are not liable to keep any of their promises. It's not like you can get a refund right? So I started poking around in the Vanguard discussion threads and started to voice my opinion there. Keep in mind the whole Star Marine fiasco was still lingering. Several of us voicing our opinions were either banned or temp banned. I was temp banned. The second round of me seeing the light was the day a certain land whale called us "dinks" for prodding for info about our ships. Saying things like "you gave us money to make a game not make ships". They messed up. When someone gives you $300+ for a ship you can't just disregard their opinion. Especially don't call them names. I went back to the forums voicing my opinion yet again. The results are me being banned until 2026.

I ignored the vast majority of shady things CIG had been doing but the moment they started to call people names and churning out blatant cash grab concept sales with 25% of what they're promising actually being in the ship, I had enough.
Anyone here still dumb enough to not realize they're just taking your money and running with it really has some type of mental issues. Even more so with this whole CS labeling going on. Where they prioritize you based on your actions outside of the forums. Taking your request later or if not at all based on them.

0574989f2e8e03476d083ee33a6a0ad5.png
 
Last edited:
Star Citizen's success is not guaranteed. The whole point of this discussion is that there are huge great alarm bells ringing. The ship's computer is shouting "AWOOGA" and threatening to go to purple alert. Star Citizen's progress is worrying: time passes, not much changes. What was, at one point, an open goal has become crowded. I have no doubt that Star Citizen (and Squadron 42) will release in some form, at some time. I have my suspicions that they'll be a compromised vision, not because the funding will dry up (there are too many pliant whales for that) but because the game and CIG themselves will start to become an irrelevant sidenote of the space genre and other bigger players will do what CIG are doing, and do it better.
But if whales get called names, they might get upset and then invest the same amount of money into their lawyer. If your business model depends on selling JPEGs to a few whales instead of selling a real game to a broad customer base, then you might run into problems fast.

Regarding SC becoming a side note of the space game genre: I don't think anybody in the JPEG speculation business cares about that, or cares about video games at all.

You can clearly differentiate grey market traders and gamers: Traders dismiss every space game except Star Citizen, because it's the only one which allows JPEG speculation for real money. Gamers OTOH buy every space game available to them and play the hell out of those. And Star Citizen is not a game (yet).
 
Sorry I'm not the one with the personal attacks, anyone here constantly attacking Chris Roberts, Sandy Gardner and CIG Staff in general is resolving to personal attacks, I'm just calling them out to stop those attacks because they ago against the forum rules, as they know very well, yet they still persist ;)

I think CR is a very bad project manager, and SC is very badly managed. That's not a personal attack.


BTW, a very VERY fitting post by "Scruffpuff" on another forum:

You seem to be looking at this like CIG is a stage magician - he just put the woman in the box, put 10 swords through it, and has now dramatically opened the lid. The audience holds its breath and the magician looks inside. You are the audience member who is thinking "This guy is a professional magician who knows what he's doing. Despite all visible evidence to the contrary, I happen to believe that the woman will pop out of this box unharmed. This guy does this for a living - this is his bread and butter. She's going to stand up and it's going to be great."

Goons are the people in the audience who did our homework. We found out that this magician has changed names and moved from state to state to hide the accumulation of sword-riddled bodies he left in his wake. We heard the muffled scream, we see the blood dripping out of the bottom of the box. You are the audience member believing it's part of the act - it's all special effects, and when she pops up, smiling and unharmed, we will be shamed in our hating of this great magician.

What you're missing here is that goons don't want this magician's assistant to die. It's quite the contrary. But when the magician opens the lid and looks inside, we are not confident as you that his next words will be "TA-DAA!"

I dunno about the goons not wanting the magician's assistant to die thing though. Their motto is to "ruin everything" after all. But we do have the long history of overhyped, late and over-budget projects. Frankly, SC reminds me so much of the Strike Commander development saga, it's eerie.
 
I think CR is a very bad project manager, and SC is very badly managed. That's not a personal attack.


BTW, a very VERY fitting post by "Scruffpuff" on another forum:



I dunno about the goons not wanting the magician's assistant to die thing though. Their motto is to "ruin everything" after all. But we do have the long history of overhyped, late and over-budget projects. Frankly, SC reminds me so much of the Strike Commander development saga, it's eerie.




Strike Commander, Daiankatana, Duke Nukem 3D, Wildstar, (for the furries on this forum) Beast's Fury*, that is just part of a loooong list of games that have promised much, boasted big, then fallen HARD as delays, mismanagement, unchecked egos and basic incompetence eventually led to their downfall.

THIS is why people on this forum and others such as this are now starting to call into question the way SC/SQ42's development has been handled, because we all seeing the signs those other projects highlighted above exhibited themselves!


*Beast's Fury was, like Star Citizen, a Kickstarter funded project that placed anthropomorphic animal characters in a 2D fighting game environment. Boasting top notch, hand drawn animation and some inventive special attacks, it looked like being a really top indie project. It was even backed to the extent that well-known YouTube gamers Maximillian Dude and EgoRaptor had characters of their own placed into the character line up.... Then things started to go wrong. Stories about the person fronting the project not being reasonable with his demands for the animation started to emerge, that he wasn't even paying the animators what they were due for the work they did... Then the guy just abruptly halted Beast's Fury's production, with virtually no explanation and leaving loads of expectant gamers very angry.
 
Last edited:
Strike Commander, Daiankatana, Duke Nukem 3D, Wildstar, (for the furries on this forum) Beast's Fury, that is just part of a loooong list of games that have promised much, boasted big, then fallen HARD as delays, mismanagement, unchecked egos and basic incompetence eventually led to their downfall.

THIS is why people on this forum and others such as this are now starting to call into question the way SC/SQ42's development has been handled, because we all seeing the signs those other projects highlighted above exhibited themselves!
Funny how the whales, regardless of the signs and the many failed games before it, still devote their existences to it.
 
Strike Commander, Daiankatana, Duke Nukem 3D, Wildstar, (for the furries on this forum) Beast's Fury, that is just part of a loooong list of games that have promised much, boasted big, then fallen HARD as delays, mismanagement, unchecked egos and basic incompetence eventually led to their downfall.
But none of those took over 100 million dollars from their customers in advance while not delivering at all.

DNF (see the pun?) lasted 13 years in development hell, but in the end it was just a mediocre FPS sold for the regular 50 dollars. While in this very thread we have someone, who spent 870 dollars, who has no game two years after the release date. That's a new quality and will have consequences.
 
But none of those took over 100 million dollars from their customers in advance while not delivering at all.

DNF (see the pun?) lasted 13 years in development hell, but in the end it was just a mediocre FPS sold for the regular 50 dollars. While in this very thread we have someone, who spent 870 dollars, who has no game two years after the release date. That's a new quality and will have consequences.
Kill me please
 
But none of those took over 100 million dollars from their customers in advance while not delivering at all.

DNF (see the pun?) lasted 13 years in development hell, but in the end it was just a mediocre FPS sold for the regular 50 dollars. While in this very thread we have someone, who spent 870 dollars, who has no game two years after the release date. That's a new quality and will have consequences.




2016 is the pivotal year for Star Citizen.

Up until this point, the supporters of this game who see no wrong with anything Roberts, Gardiner, Lesnick and the rest are saying, have always pulled out the excuse that making such a game of this scale takes lots of time and that other similar titles took even *longer* to make. Well, we are now entering the fifth year of SC's "production" and for $115 million, to have single combat arena module, a racing mode with what, one or two tracks, and a very broken, buggy and badly implemented "persistent universe" to show so far, is quite frankly pitiful. Oh and a literal crap-ton of concept ships that don't exist in-game yet but are still sold as if the game had been on full release for the last couple of years.

The excuses could hold on for at least a 5 year cycle, but when it starts ticking towards the 6th year, then a 7th year and further still, with *maybe* the first episode of Squadron 42 seeing the light of day, then I think even some of the most dedicated of supporters will start to wane, whilst waiting for what they have been promised with ever-increasing vigour by those at the top.

They could also get away with it because the only real competitor they faced when this all started was Elite: Dangerous and that game could be easily dismissed by the SC masses as an "irrelevance" because it was seen as a lifeless, empty shell with poorly realized gameplay mechanics (oh the irony!), whilst the promise of Star Citizen's upcoming features were already going to blow it away when it was released. However, the gaming scene rarely stays empty and that is true with the space game genre too.
Fast forward 4 years and the formerly "dead" space sim/combat/exploration genre is now positively brimming with a wealth of new titles wanting to cash in on the sudden ignition of interest sparked by, irony or ironies, Star Citizen's record breaking Kickstarter campaign and Elite: Dangerous.
 
I like that the game that mocks SC is more advanced than SC :D
SC has mocap though... GS hasn't mocapped goats yet.
 
Here is my view.

Tagging your customers (and having that tag change the CS staffs' approach against them) is a little naughty I think, and actually runs contrary to what any serious company wants their customers to feel about their CS processes.


The actual customer being able to view said tags though is straight up idiotic from a marketing/PR perspective.


That is a poor show from CIG imo. In the grand scheme of things, I don't think this issue is too important or serious (after all, CIG is not the only company doing this, I presume) but still...poor show. It is not too flattering for someone that has put thousands of dollars into supporting a game..having the game support tag him as a special snowflake or high maintenance..

If you look at the video which supposedly shows wrongdoing, at about the 2:00 minute mark, you can see anything (any name you want) can be put in there. The video is clearly edited (as you can see from the removed personal information). So anyone taking a break in video recording at around timestamp 00:25 (after logging in) can put just about anything they like into it (especially into the Organization or Description drop down menu).

Total fabrication....nice try!

Next!

Lo
 
Last edited:
Why didn't you just try to get a refund?
Also this means nothing and they'll ignore that you even said it when asking for a refund.
512abc0be6d8cdec5d9ada3a7f72889a.png


- - - - - Additional Content Posted / Auto Merge - - - - -

If you look at the video which supposedly shows wrongdoing, at about the 2:00 minute mark, you can see anything (any name you want) can be put in there.

Total fabrication....nice try!

Next!

Lo
Good lord. Give them facts and they deny it.
This was from my refund request.
7d6e156190527bc13508a86b0c205a54.png


Next!
 
Last edited:
@Deedrix, are you based in the EU? Because the 14 day thing applies after delivery of what you have paid for, which is the completed product (which SC is anything but), not *when* you paid.

If they're going to insist on calling them "pledges", maybe also ask why they charge VAT on them, since I don't think a satisfactory answer has ever been provided...
 
Last edited:
@Deedrix, are you based in the EU? Because the 14 day thing applies after delivery of what you have paid for, which is the completed product (which SC is anything but), not *when* you paid.

If they're going to insist on calling them "pledges", maybe also ask why they charge VAT on them, since I don't think a satisfactory answer has ever been provided...
No I'm based in the US.
Good luck getting an answer from them btw. They only send out automated messages to "goons". Which they may label you as such if you start asking those questions.
 
Last edited:

Also this means nothing and they'll ignore that you even said it when asking for a refund.
https://i.gyazo.com/512abc0be6d8cdec5d9ada3a7f72889a.png

- - - - - Additional Content Posted / Auto Merge - - - - -


Good lord. Give them facts and they deny it.
This was from my refund request.
https://embed.gyazo.com/7d6e156190527bc13508a86b0c205a54.png

Next!

Really sorry to hear that, i can definitely relate to the urge to spend unreasonable amounts of cash on a game one wants badly to succeed. I myself backed TormentToN for just a little less than you did with SC. Don't even want to imagine how furious i would be if inXile turned out to be the evil cash grab instead of the promised savior of my most beloved gaming genre.
 
Last edited:
Status
Thread Closed: Not open for further replies.
Back
Top Bottom