Update 9.01 - Patch Notes

Deleted member 182079

D
First time poster on the forums, after two years of playing (and loving ED). Currently I am playing on my 2nd account doing basic "trucking missions" in the Bubble as my primary exploration account is useless out in the Black. So while I am not totally dead in the water, plenty of other Commanders are.
I'm not here to blast the Community Managers or developers as I completely understand the situation in which they find themselves. Instead I question the process.
Coming from an IT world there is absolutely no way we could release a "patch/update/version" that broke so many relevant aspects of an environment. This would be a massive RPE (resume producing event) in any other environment. Can you imagine your ISP pushing out a "patch/update" that suddenly stopped all even-numbered IPs from working and couldn't link to URLs with certain letters in them (oh, say, like "am")? Or your online banking not allowing for withdrawals (feel free to keep depositing though)? And no resolution day/time was given?
I totally understand that bugs happen- hidden impacts are revealed that were overlooked. I don't have sympathy for having to work over weekend/holidays to fix things given there is a way to prevent that situation from the start (and I have lost many in weekend/holiday in 35 years of IT due to both my own negligence and others).
It was mentioned in this thread and others that proper testing before release would have prevented this. Frontier has a massive, loyal following that would gladly accept the responsibility of testing a proposed release a week before the rollout. Create a duplicate environment on a test server and pick 100/200/300 Commanders to test the new features/fixes (don't include the story lines, CGs, etc). No one knows the game like the people who actually play it. Nearly every Commander here would gladly do it for free, knowing any progress gained would be wiped when the test server is reset. It isn't a matter of that option not being technically feasible, it is a matter of building/implementing the process.
The question to Frontier becomes, is making a QA process worth the effort to make the best product available to the thousands of loyal Commanders?
Again, thank you to the Community Managers for being the "face" of Frontier and working towards a resolution.
Imagine a world when QA was done in-house, and mostly performed prior to kicking the product out the door. The normalisation of offloading this to your customers who are doing it for free (and often after the horse has bolted in the form of a broken product) doesn't sit well with me tbh.
 
Consider this your one and only warning regarding your attitude. My team are working flat out, as they have been since launch, listening and communicating issues that are raised by the community to the the development team.

Resolutions to these issues are not always as easy as you seem to think. When we have the answers to these questions or issues, we communicate them. Whilst I can understand your frustration, I do not and will not accept this type of attitude towards my team.

-Arf

I love the community team, although I'd never turn my back on Bruce and I believe Arf seriously needs to get his beard under control........ wait a minute...... Arf? ....Arthur? Is he in fact Arthur Morgan from Red Dead Redemption 2??!!!

Arf, there's trimming facilties just outside your tent. They're free, mate!

By the way, what happened to the barnet? Head mounted solar panel for your love engine? :)


Ahem..... Apologies if you've seen this already or aren't interested but, for a different take to Mr Grozni's on Odyssey (and with a dedication to the valiant Community Team) here is my take on the awesomeness that is Odyssey.
Source: https://www.youtube.com/watch?v=BrE3JZZerL0&t=1335s
 
(so yeah, us old cynics have gotten used to the lack of info and random breaks 🤷‍♀️ It is what it is )

You maybe have got used to it. I've been here from the start and will be here till the end and I will never get used to lack of clarity. I'm all for hotbuild development but with clarity - "Dear CMDR, due to you doing our QA testing here is 1000 ARX for logging in, please continue our bug testing".
 
So constructive critic here

fix the game properly didn’t need for most of other company’s 9-20 updates.
Lack of information in any way to consoles
Update which didn’t breake the game again

sorry but the efforts from the high stakes should be more clear and focused.

so many cmdrs feels pain and disappointed
 
You maybe have got used to it. I've been here from the start and will be here till the end and I will never get used to lack of clarity. I'm all for hotbuild development but with clarity - "Dear CMDR, due to you doing our QA testing here is 1000 ARX for logging in, please continue our bug testing".
Well, have fun waiting (y)
 
You maybe have got used to it. I've been here from the start and will be here till the end and I will never get used to lack of clarity. I'm all for hotbuild development but with clarity - "Dear CMDR, due to you doing our QA testing here is 1000 ARX for logging in, please continue our bug testing".
I'm not sure why monetary compensation is included, I just want them to deliver the product.
 
Imagine a world when QA was done in-house, and mostly performed prior to kicking the product out the door. The normalisation of offloading this to your customers who are doing it for free (and often after the horse has bolted in the form of a broken product) doesn't sit well with me tbh.
I still want to give them the benefit of the doubt, I don't really think they push out a broken update on purpose. The bigger problem seems to be that they don't even seem be aware that they're doing so.
 
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Same here. No difference from before the latest update. Basically I have one ship from my fleet which I can use so the game is unplayable for me until this is fixed.

I hate to ask, but do FDev not actually test these things before the release the updates? They used to release betas beforehand, then they stopped, then after updates started breaking more things than they fixed they starting doing betas again - now they have stopped. For why?
I do note that if you log out to menu and back in, it allows you to set them, but obviously all previous settings are still blown away.
 
and despite all that pain and disappointment you still want to give Frontier 40 quid.

Strikes me as a little weird but i've never been a victim of Stockholm syndrome so what do I know.
Stockholm? Told from you? Which is triple account and tried to be ,,neutral,,

yes i am also willing to pay 40 bugs to help to keep elite alive, which didn’t mean that I can’t be open and honest about things which I couldn’t accepting or agreeing.
 

Deleted member 182079

D
I still want to give them the benefit of the doubt, I don't really think they push out a broken update on purpose. The bigger problem seems to be that they don't even seem be aware that they're doing so.
That's not what I was trying to suggest, but I do wonder 1) how large/small/existent their QA department is and 2) how much clout it has when it comes to stopping broken patches to get rolled out (presuming they catch issues and raise them internally).

And then there's the stuff like the design of the new limpet controllers. 'Out of touch' doesn't quite describe it, I'm a bit gobsmacked by the responses suggesting Frontier is genuinely surprised that people find them useless (particularly with regards to their weight). Doesn't fill me with confidence and suggests that the developer no longer understands their own game and relies on their customers (with too many preferences/opinions to please everyone) for help.
 
So many old bugs hanging around and for console users, not really interested in odyssey updates as we don’t have it. I wish the codex scanning issue was fixed and that annoying 1 message indicator that was supposedly fixed ages ago would go away….
 
That's not what I was trying to suggest, but I do wonder 1) how large/small/existent their QA department is and 2) how much clout it has when it comes to stopping broken patches to get rolled out (presuming they catch issues and raise them internally).

And then there's the stuff like the design of the new limpet controllers. 'Out of touch' doesn't quite describe it, I'm a bit gobsmacked by the responses suggesting Frontier is genuinely surprised that people find them useless (particularly with regards to their weight). Doesn't fill me with confidence and suggests that the developer no longer understands their own game and relies on their customers (with too many preferences/opinions to please everyone) for help.
I'm starting to think the "but it works on my computer!" argument might be real in their case and there's something seriously going wrong when they push that proverbial "compile release version" button.

As for introducing new content, this is by far not the only game which gets the initial version kinda wrong and has to adjust it throughout the game's lifetime. As far as I've read the limpet controllers actually work despite their obesity, so at least they got that right.
 
respect for your clarification an recognition that your tone was a little harsh.
i agree to your points and i think there are some valid questions where the cm´s should comment

  • elite ist after patch 9.0x in a worse state than with version 8, because even important horizon functionality which has worked for years seems broken
  • why are bugs newly indroduced in nearly every patch in areas where the functionality/code was not affected according to the patch notes
  • why does frontier not test their patches before releasing, the bugs are so obvious and not deeply hidden in gameplay
  • does frontier has a revision control system ???

i´am only questioning because i´am realy interested in a good future for this game and good playing time for myself. but compared to my playing experience with EDH, playing with EDO gets more and more frustrating. if these kind of questions or comments are not welcomed tell me.
  • Looks like no one is in charge of the development process anymore and internal and external developers are not coordinated in any way.
  • As we know by now, there is also no roadmap or game development plan for the direction they want the game to go. At least nothing worth communicating.
  • It also seems that there is no quality control in place. Not even a short playtest of the production candidate of someone who knows, how the game should look. Really, how else can you miss, that there are no fire groups?
We see this now since the Odyssee "Alpha" a year ago. The Alpha was just a showcase with no testing intended. The Beta was skipped, instead they went into production with a late internal Alpha. Communication from Devs and CMs was, let's say "creativ". At that time everyone thought it was all because of the fiscal year and they had to rush the game out.
But now, a year later? We should not see what we are experiencing every patch.
So my conclusion would be, they are in dire need of someone who can bring order to the chaos and can't find anyone, or the game is given up by FD Management and left to die a slow death. I think we will know in a year or two.
 
That's not what I was trying to suggest, but I do wonder 1) how large/small/existent their QA department is and 2) how much clout it has when it comes to stopping broken patches to get rolled out (presuming they catch issues and raise them internally).

And then there's the stuff like the design of the new limpet controllers. 'Out of touch' doesn't quite describe it, I'm a bit gobsmacked by the responses suggesting Frontier is genuinely surprised that people find them useless (particularly with regards to their weight). Doesn't fill me with confidence and suggests that the developer no longer understands their own game and relies on their customers (with too many preferences/opinions to please everyone) for help.
I’m relatively new here but I’m starting to think that no one at frontier really plays this game. I mean sure, they have test consoles and what not, but none of them actually play the game with a standard customer account. When they buy modules with their Developer accounts, they are able to pick grade five effects automatically, and they can type in coordinates to load in to any place in the game. The reason given for this was something like “I have a job here, I don’t have time to grind or travel”.

This is why this expansion is broken, this is why they don’t understand the wishes of the community… none of them actually play the customer release of the game, Not even in alpha testing.
 
I didn't say you were bashing FDev, but so often I see the something isn't working must be QAs fault.

I don't know how things work in relation to deployment for FD, but I don't personally think that some of the bigger things would be missed by their QA team.

BUGS Ugh!

Errors of these types of have irritated players since the infancy of gaming and prior (for the more serious applications). We are used to them occurring, they can be found everywhere, and game projects like this comprises millions+ of constantly updated lines of code, vast amounts of content, and systems with complex interactions between players' computers and the game servers. All in all this creates a multitude of relationships within which, mistakes can and do occur.

Testing, checking of the new build that all the individual parts of a game work correctly when put together before and after being added to the main game code using a test server.

In house, a series of testing for obvious things on any assembled build for defects before an external test are carried out.

Follow this by external testing in support of the devs and typically could include reasonable sized group of competent vetted volunteers, who can supply clear and precise feedback. (use of an NDA) could be used if the new build had some ground breaking content.

In time this should be followed by a open public test.

In other words we could be testing update 10.x (or parts of it) now on the test server.

Remember no new build will ever be 100% free of bugs when an update hit’s the live servers and meets the massed players.

There will always be on going patches.
 
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