I know what you mean, but as I've discussed in other threads, the CM's have obligations to engage with the community in their job description, which historically haven't been honoured.I'd like to agree, but it seems to be the usual type post, warm fuzzy feelings about how great we are and promises of jam to come (possibly jam pudding).
It may happen, in fact I'm sure it will as Frontier have a DLC to sell 'soonish', but it doesn't change the fact that CMs are employed by Frontier, not by the community.
Arthur is new to the company, but he's singlehandedly said more yesterday, than the other 3 elite CM's have in a month - combined, granted he's not found the jump drive binding to jump out of his own arrival thread but I'd still say we should give him a chance to find his feet and start to deliver on his promises while watching this unfold through a veil of mildly optimistic cautiousness.