Good prune juice tho?
What is FDEV doing and what happened to Brabens dreams?
- Thread starter InFlickWeTrust
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- canihazurstuff fdev odyssey
I wonder what Frontier CM job listing must look like at this point.
I've been beating on Frontier with wet noodles the last couple of days (and rightfully so), but I also understand (from first hand experience) that it is very common to think something is going to be "easy" in software that ends up being WAY harder than you first anticipated. Throw in fiscal deadlines, and, well, you get Odyssey.
One of the things that makes Elite Dangerous a challenging game to develop is that everything is in motion. The station you are walking around on is rotating while you're walking on it, and moving through space as well. You can physically see this on stations with close, fast orbits to their planets. Same thing goes for said planets. EVERYTHING is in motion in multiple dimensions, which makes ED very different than most other games. Now I'm sure there's some trickery going on to help mitigate this, but not as much as you might think. Somedays I'm surprised that Horizons performs as GOOD as it does.
And then there is the scale of everything, from the small coffee pot in your ship all the way up to HUGE planets. Again, I'm amazed this works at all. Add all the extra detail needed on the smaller end of the scale now that we are able to walk around, and wow, that's a lot. Now ED has both the macro and the micro!
As for things like this horrid new user interface, I just cannot think of any excuses to justify that. It is just really, really, REALLY bad. I have nothing...
I'll admit some of my comments on Odyssey have been a tad snarky and yes, I still hold by the first rule of software: No sane person ever buys 1.0 software.
That said, I figured there would be good and bad involved in it, and a number of points made in Mr. Duck's post are spot-on. But as Mr. Duck also implies, things will get fixed. FD sees the bad reviews on Steam and I assume (probably incorrectly) that they also see the points made here in the forums as well.
I still intend to purchase Odyssey; I'm simply not going to "beta test it" for anyone.
I also do not see DOOM for ED's future. This will get repaired, re-worked. But yes, it was delayed for too long, then rushed. As they say: "If it wasn't for the last minute, nothing would ever get done." There's also the saying: "There's never enough time to do it right the first time, but always seems to be lots of time available to get it done right the SECOND time." It's what I've learned to expect in life.
It is not doomed. The cake is a lie but it's still delicious and moist. They'll see where they messed up, made it worse, and will fix it. There's a lot of good I'm seeing about it. Just either use Horizons if it's too annoying at the moment, or "beta test" it and submit trouble tickets so they can do the repairs that BETA TESTING SHOULD HAVE BEEN USED FOR (yes, that was me being snarky again, sorry).
Carry on.
It's not doom, but it is a serious dent in the hood of their reputation. I'm not sure any amount of bodywork is going to fully beat that dent back out.
Well FD have it all to prove to un-spoon this situation, having multiple fronts to fight on. Its going to be a long, long time until the console release and for the devs, CM and Brabster I feel its going to be akin to crawling over mine infested broken glass.
Well, to be fair, every time I take my anaconda in after getting it down to 5% hull after a "discussion of law and order" with pirates, they seem to buff that stuff out within seconds.
But your point is well-taken: One only gets one chance to make a good FIRST impression, don't they?
<sigh> I just hope all their practice with Planet Zoo and Jurassic Park "creatures" pays out with animated things on planets with thicker atmospheres. Lord knows they've had enough time to perfect that sort of thing, considering how long Odyssey was delayed.
You must be the first to say that other than new players that haven't yet stepped out of the first station.
So, none of these things ever happened to you?
You never accidentally tagged a police ship?
You never were sent to scan a beacon that turned out to be private?
You never carryied cargo that you didn't realise was illicit?
You never carried passengers and didn't realise that they were criminals?
You never had a ship fly in front of you when they were shooting?
You never got stuck in the toast rack, nor held there by a ship coming the other way until you got fined?
You never got done for loitering over a pad?
You never got bumped in the no fire zone and got done for wreckless flying?
Are you sure that none of those things ever happened to you? Maybe you're actually god or have found some way to hack the game, or perhaps, like me, you're going senile and can't remember anything. Yeah, that must be it. Sorry to hear that.
Yeah, and a lot, who didn't know ED before and bought it because of the combat part, will just play it for less than 2 hours and then go for a refund, if stuff isn't working like expected. Those are lost customers, they will most likely never again touch the game. I really don't know, why FDev had to shoot themselves into both feet - alienating new audience and messing with the existing one. Well, console guys aren't happy, but they were told, the game is delayed - and accepted that, because FDev was honest about it not being ready for console release. They should have done that with the PC release as well - post-pone it to a summer release and optimize and tweak it first. But maybe there is a good reason for it, who knows, they must have known that this will be the outcome with an unfinished product, and accepted the reputation loss nevertheless.
Deleted member 115407
D
You never accidentally tagged a police ship?
That's illegal.
You never were sent to scan a beacon that turned out to be private?
That's illegal.
You never carryied cargo that you didn't realise was illicit?
That's illegal.
You never carried passengers and didn't realise that they were criminals?
That's illegal.
You never had a ship fly in front of you when they were shooting?
That's illegal.
You never got stuck in the toast rack, nor held there by a ship coming the other way until you got fined?
That's illegal.
You never got done for loitering over a pad?
That's illegal.
You never got bumped in the no fire zone and got done for wreckless flying?
That's illegal.
All of these things you mentioned are certainly illegal. So if you engage in them, you shouldn't be surprised when you gain a criminal status.
We're returning to the timeless conversation about people who don't pay attention, and then whine about the consequences.
Active listening and apologising makes the customer feel validated and calms them down (and others who read the post) .
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The arrogance of silence on the other hand just fans the flames of frustration.
The only way I could get into Odyssey today was thru Solo, but it crashed as I entered hyperspace, I feel frustrated but am hearing nothing from Fdev as to what they're doing to fix the issues - Horizons seems to be working ok but Odyssey cost £30 (unrefundable it appears) and I can't play it...
Grr... Argh!
Dude, they literally said on stream that they are aware of the issues people are having and understand their frustration. They have not been silent on the topic. Keep banging on that the CMs have been silent if you like but they haven't.
Lol, no. Customer support folks do not exist just to read off the PR Department's copy. This is literally one of the first things we teach junior marketing people to never do. Only incompetent marketing people think Customer support's only job is to repeat marketing's missives.
What customer support folks are instead supposed to do is this:
They look at the forums, and see that 15-20 of the threads are just people raising their hands and saying they are encountering errors.
Each one can be responded to with something like this:
"Hi! Yes, we are aware of the Orange Sidewinder bug. We are currently working on a hotfix.
In the meantime, please try X, Y, and Z as we have found some players were able to get around the error by doing this.".
Literally some of the biggest drama threads ongoing right now started because of the complete lack of info. For instance one guy started three complaint threads... stemming primarily from the misconception that Steam doesn't refund DLCs.
They do. There's just a convoluted process for doing it.
Steam is refusing to refund Odyssey :: Elite Dangerous General Discussions
I made the mistake of pre-ordering the Odyssey DLC, before I looked at the required system specs, which my system does not meet. I was pointed to Frontier's statement that those were the specs for an unoptimized alpha, and would improve by launch. However, the minimum system requirements are...steamcommunity.com
Really, while you waste everyone's time trying to pretend to be an experienced CM guy, the reality is much simpler: Most of the anti-launch hype is entirely self-inflicted because Fdev isn't disseminating basic information like this.
Lol, stop lying. No serious tech support company accepts your premise that weekends are sacred. Tech support simply allocates manpower to fix problems whenever the occur. Any company that pretends otherwise will simply lose clients and close shop in short order.
Indeed, you have no idea what it is to be a real CM given that you think it's all about repeating marketing's ad copy. If you think repeating marketing's ad copy is CM's job, then your career is influencer marketing, not CM.
You're really showing no willingness to engage and instead are twisting my words to suit your own purposes. Sorry, i'm not playing your game.
Oh.... she nasty...
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Since they didn't spend Odyssey development time 'perfecting' Odyssey, it seems a trifle optimistic to assume they've been 'perfecting' something else.
#potential
I Patty the fool
And my response is they are doing their jobs, but they are not posting copy/paste responses in every thread, because they have the same opinion i do that it would be a waste of time that would instead simply generate just a different form of negative feedback.
I used to be like you, i used to think that the CMs should be active in the way you are describing. When i was a moderator here i sometimes said to Brett that the CMs should be out there actively posting all the time (not just times of crisis) showing people they are there listening.
But over the years, i've seen how the community in general will twist things the way they want to twist them (good or bad) anyway, so even if they post those who are already negative will simply say "that's not telling us anything", so in effect, a waste of the CMs time, because they won't reach the people who are being vocally negative anyway.
I've said my piece about how i view Odyssey, i think it was badly handled. I don't need the CMs to keep posting they know and they are working on it. I know they know, i know the devs are trying make things better.
This thread is populated by the usual suspects. The ones who haunt the forums. They enjoy playing the forums more than the game.
As regards Odyssey, yep its got problems, but its a few days into a major rework of the software, in a few weeks most of the major issues with be addressed. With the size of the code base, what else would be expected? Software is mostly semi impossible to test until you release it on the users. The alpha/beta process is imperfect, its only going to find out a subset of the issues.
Just hold your horses and let the problems be fixed.
As regards Odyssey, yep its got problems, but its a few days into a major rework of the software, in a few weeks most of the major issues with be addressed. With the size of the code base, what else would be expected? Software is mostly semi impossible to test until you release it on the users. The alpha/beta process is imperfect, its only going to find out a subset of the issues.
Just hold your horses and let the problems be fixed.
Playing the game? This is a joke right?
And I always thought ED was a "meat and 2 veg" up!
As someone who has worked in the software industry for 20+ years - I can assure you that it is absolutely possible to release software (even very complex software with many moving parts) without numerous major bugs and instability.
Making excuses for this type of release just makes it more likely you'll get this level of quality in the future.
Making excuses for this type of release just makes it more likely you'll get this level of quality in the future.
That's what some people said, but not FDEV IIRC. During the stream they gave specific examples like more settlements and weapons. That's what they delivered. They never said that alpha was just a small slice AFAIK. If you want to prove me wrong please share a link.