Console Profile Copy Process - Live Now!

[Brother Sabathius]

Your transfer has been queued. YESS!!!!!!

Mine too, exploration / science alt incoming
Even got the new name assigned during the process, no need for a ticket.

 

[constvoid]

Yes, actually somewhat shocked! My only negative comment on it would be having to have a separate email address. It wouldn't let me reuse the one associated with my xbox....at least I think. Either way, very surprised at how easy this was...now the real test...did everything really transfer?

Although my copy is still in progress so I can't confirm it works yet, it has allowed me to use the same email address. I was confused by the wording which said that if I had an existing PC account I wanted to use I could just hit login. As my existing account was an XBOX one I initially tried to create a new account, but it complained that my email address was already in use, so I just went back and used the login option, not the create new account one, and so far it's working.

 

[Pyrotiger]

Yes, actually somewhat shocked! My only negative comment on it would be having to have a separate email address. It wouldn't let me reuse the one associated with my xbox....at least I think. Either way, very surprised at how easy this was...now the real test...did everything really transfer?

Each account on any platform requires its own email address, so no wonder it didn't. Yes, let's see what's transferred...

 

[Pyrotiger]

Although my copy is still in progress so I can't confirm it works yet, it has allowed me to use the same email address. I was confused by the wording which said that if I had an existing PC account I wanted to use I could just hit login. As my existing account was an XBOX one I initially tried to create a new account, but it complained that my email address was already in use, so I just went back and used the login option, not the create new account one, and so far it's working.

Interesting to see what happens there...

 

[Merlin StWahgwaan]

Each account on any platform requires its own email address, so no wonder it didn't. Yes, let's see what's transferred...

This doesn't sound right....
I have the same email address on my xbox and my PC account already, and im clearing my PC save and copying from xbox over, there shouldn't be any issue having the same email address for both accounts, there's never been one before

The first login is with the email on xbox servers, and the second on Fdev, it's like Facebook and Instagram, can use the same email, no problems

 

[Guesswhat92]

I have "A database error has occurred when starting the copy process." too. Will try later

 

[Cmdr_Bane]

Mine too, exploration / science alt incoming
Even got the new name assigned during the process, no need for a ticket.

Mine to and has been for the last 20 minutes or so

 

[Faneko]

COPY IN PROGRESS ​

 

[Pyrotiger]

This doesn't sound right....
I have the same email address on my xbox and my PC account already, and im clearing my PC save and copying from xbox over, there shouldn't be any issue having the same email address for both accounts, there's never been one before

Ok so if you logged in to the frontier account (before), what information for what account would you get? Could you choose between accounts to view?

Ah, I see your point from the extra info now.

 

[Merlin StWahgwaan]

Ok so if you logged in to the frontier account (before), what information for what account would you get? Could you choose between accounts to view?

In the forums it's my PC account because it's fdev, but if I go to the support site, I can login with fdev account for PC, or thru login partner xbox link and get xbox account

 

[Serror]

Have been trying to complete this process from the moment the web portal opened, but STILL getting database errors. This is very frustrating.

 

[Klearoflauge]

Thanks Sally and Bruce for letting us know.

Congratulations, well done and thanks to everyone at Frontier who was involved in getting the Console transfer set up for everyone.

Ditto... pending a completed migration lmao

 

[Pyrazol]

@Cybelwinna It looks like it’s working for me In the console transfer portal I logged into my existing PlayStation account and then my existing Frontier account (which did not have Horizons yet but is both linked to my PlayStation account and my Steam account) and so far so good. Transfer is in progress (though it could still fail I guess, but we’ll see).

 

[Mas s_1nhibited]

I have concerns regarding the timeframe - too long would leave the system open to credit abuse. Too short would limit access to this brill thing and not allow carrier decomissions.
Therefore would you clarify what you mean by indefinitely at your earliest convenience?

 

[Pyrotiger]

I like how the essential information like the ID, credit balance, came up straight away. Very reassuring.

 

[Merlin StWahgwaan]

Have been trying to complete this process from the moment the web portal opened, but STILL getting database errors. This is very frustrating.

Depending on your issue, someone said chrome was having issues, try Firefox or another browser?
Otherwise, maybe reeboot your device and try again? Maybe a stuck cache or somthing.. never hurts to reboot

Also, did you make sure to allow all cookies on the site? Maybe clear cache and cookies and try again

 

[BusterSSNS91]

Thanks for doing this.
My Sidewinder Golden paint migrated successfully and all ships, modules and their engineered tweaks. Time to buy a new Fleet Carrier!
One question: Is there a chance of Cobra mk IV being available, or at least a discount on Odyssey?
Thanks again - good job.

 

[WarDoggo]

Amazing. Took less than 10 minutes to copy.

Seriously, I figured that'd take hours with the queue..... 10 minutes later, I'm golden! Can't wait to get out of work and check see my main account back to life in Odyssey!

 

[Cmdr_Bane]

Thanks for doing this.
My Sidewinder Golden paint migrated successfully and all ships, modules and their engineered tweaks. Time to buy a new Fleet Carrier!
One question: Is there a chance of Cobra mk IV being available, or at least a discount on Odyssey?
Thanks again - good job.

How long did the process take from the queue

 

[dkst0rmtr00p3r1]

Greetings Commanders,

We’re glad to confirm that the console profile copying process to PC is now available for all console players! Anyone who would like to copy their profile over can check out the following links:

• The console profile copy process portal: https://user.frontierstore.net/user/transfer/login-origin
• Our How To guide: https://customersupport.frontier.co.uk/hc/en-us/articles/5887647117084
• Related FAQs: https://forums.frontier.co.uk/threads/console-profile-transfers-faq-and-expected-date.603979/

We would like to remind anyone interested in copying their profile that the following elements will not be copied over:

• ARX Balance. Please ensure that you purchase desired customisations before you complete the transfer. Any unspent Arx will remain on your original console profile
• Fleet Carriers and their contents. Please decommission these ahead of going through the process so that your resulting Credit balance will be included.
• Your Commander name if it is already in use by another PC player. You will be given the chance to choose a new name as part of the process
• Squadron membership
• Friends lists, Block lists and Private Groups
• Current mission progress

Thanks as always for your patience and support. Please encourage any friends you know who play on console to consider copying their profile to PC! This option comes at no additional cost, includes a PC copy of Elite Dangerous, and your original console profile will remain available for play.

If you have any issues or need support during the process please contact our Support Team.

O7

@Bruce G and @sallymorganmoore thank you both so very much for the GREAT communication on this exciting process. All please pass along our thanks to the dev team that has worked on this and made this possible. You all ROCK!!! o7