Hi there. What trouble shooting steps have you taken so far?
kerrash mate, I have left tickets on support site, posted moans here on the forum. My tickets don't get answered properly and the reader doesn't look at the dxdiag or netlog files I send. If they did then I am sure they would be able to see I am telling the truth that the servers are a pile of dog doos.
I have disabled my antivirus, my firewall, run as Admin and run as Not Admin. IPV6 is disabled too.
I have proven my internet works by in parallel downloading an application update while the Frontier Launcher is unable to connect to the servers. More I cannot do except maybe delete the entire game off my PC and start again (but the thought of this fills me with dread because my internet speed is not so good.