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Try looking for the positives instead of focusing on the negatives. That doesn't mean ignore the negatives, just stop making things a bigger problem than they really are FCOL.
EDIT: Also, I fully expect every one of you who refund, to close your forum account as well and never show your faces in this community again.
Thing is negatives have much more impact on your satisfaction than positives. When in restaurant you won't praise your steak being cooked exactly to your liking, with salad and fries, along with good beverage of your choice when it has a little bit too much salt on it. I bet you won't praise meat quality but focus on that salt. Well, it's still edible, provides enough nutrients and will keep you satied for the rest of the day - focus on positives, right? Then you get to pay th efull price for the meal that leaves the bad taste in your mouth.
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I've been here, on this forum, longer than 99% of the current membership. I've seen Frontier change over the years. I have a much better idea of how Frontier operate than you (probably, I'm speculating here). And yet, I'm also a nobody to Frontier. They won't listen to me. What makes you think they'll listen to you?
Stop focusing on the negatives. Yes talk about them, that alone will bring to them Frontier's attention. But look for positives as well. It is not a dumpster fire, not at all.
Fact, they won't listen to you. They won't listen to me. They won't even listgen to the guy over there. But if we stand together and say the same: you screwed up, maybe then they'll listen. I agree that we should see both sides of the coin but focusing on positives is a dead end.
If you focus on positives and neglect vocing concern about negatives or dillute negatives with positive feedback the general feedback is at least average. The devs get mixed reviews and they may decide it's not a big deal with bugs etc. since people generally enjoy. So therewon't be pressure to quckly fix or alter stuff.
While if there's massive backlash then the message is clear - you tried and failed, we are dissatisfied and it won't change unless you fix it.