Personal Background: I engage in PVP rarely, and condone neither cloggers nor gankers. When someone combat logs on me, I still consider that a "win", and have only reported it once or twice for really egregious offenses. I have NEVER combat logged, not even when the other side was using cheap exploits. So on the face of it, I am the type of player that this deficiency of justice wouldn't seem to impact at all.
HOWEVER, I find Frontier's seeming inability to enforce their own rules to be particularly disturbing. If Frontier are going to refuse to be open and accountable cops (instead acting like secret police that never seem to deliver justice) then I fear that groups like SDC and other "terrorists" will take matters into their own hands and create a more chaotic environment for the rest of us. A open and clear ruleset might be exploitable, but at least it would give us something to bank and rely on.
I'll give you guys full credit for punishing the engineering hackers, even though it was only after massive forum pressure. But expecting us to simply take your word, when everyone here on the forums personally knows at least 1 or 2 serial combat loggers who have never once even suffered a "warning" on their accounts? This not only stains credulity, it also massively diminishes the integrity of the game. Games need rules. For the sake of the game, please make these rules public, and please ENFORCE them going forward. That would be a fair result.