Proposal Discussion Bugs & Issue Tracker

Ozric

Volunteer Moderator
Ozric
Ian Doncaster said:
Do you have a copy of that? - it's certainly not how they ever operated in any actual release, so if it was policy it must have lasted about a week, and I don't recall them ever saying anything like that myself.
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No would be the short answer :) Sorry. It was sometime in early/mid 2020, I have a feeling it was Arf on a livestream. I think with hindsight that only wasn't really the right word to use. It was more along the lines of "the voting system is there so that players can tell us what the most important ones to focus on"

Certainly it's gameable [1], but the numbers involved make it more effort than most people actually go to, so it's still mostly usable as a measure.

[1] The top-20 bugs articles probably encouraged more of that, which combined with them not actually providing much useful information to players is probably why they stopped doing them in that form.
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Yes, and combined with the fact that issues which are not bugs are not closed as invalid.



I told myself I wouldn't get into another conversation about the issue tracker... I'm gonna back away now :)
 

sgurr

S
Jmanis said:
The thing that grinds me the most is, the most common way to get attention on a bug seems to be complaining on the forums and tagging a CM (usually Sally) in them... which shows there's something horribly broken with the system.
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I completely agree with this.


However, re your example have you tried sampling since update 14?
I'm asking because I have, and while the research limpit fails after producing the sample, the sample can still be collected if the interceptor's attention is diverted before it destroys the sample.
The behaviour is different to the last time I tried (one of those cancelled sampling CGs) but I thought it was a fun and rational reaction from the interceptor and I was able to consistently get samples when I realised I had to distract and then avoid it while gathering.
Hydra and Medusa though, I've not tried with an Orthrus.
 

Jmanis

Jmanis
sgurr said:
I completely agree with this.


However, re your example have you tried sampling since update 14?
I'm asking because I have, and while the research limpit fails after producing the sample, the sample can still be collected if the interceptor's attention is diverted before it destroys the sample.
The behaviour is different to the last time I tried (one of those cancelled sampling CGs) but I thought it was a fun and rational reaction from the interceptor and I was able to consistently get samples when I realised I had to distract and then avoid it while gathering.
Hydra and Medusa though, I've not tried with an Orthrus.
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Yes. It behaves exactly the same as it has over the last five years, for all Interceptors.

That is, tissue samples do not always spawn on successful cycle of the research limpet.
 
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mearmortal

mearmortal
In my opinion, just because there are no other votes, or contributions doesn't mean it's not affecting many players, we all describe faults differently, but these faults are based on criteria not every CMDR has met. If it's a fault then they should fix it, not ignore it or push it under the rug because of some other criteria. I like many here, have been putting up the same bugs after every upgrade because they are still there. Just because I have it, and only a few others have it, doesn't mean it shouldn't get fixed.

Frontier's ethics need looking into, the bottom line isn't everything, player satisfaction plays a part.
 

Wotthe Dickens

Wotthe Dickens
Ian Doncaster said:
Oh, if Frontier cared to they could massively boost both their fix and resolution rates by paying someone to actually curate the reports, which would move a lot of the "unfixed" reports into the Duplicate/Invalid box where they actually belong (or indeed into Fixed, as they're unmarked duplicates of bugs fixed months or years ago).

There's only about 25-30 new bug reports a day for ED on average, so someone looking at them full time could take about 5 minutes per bug to assess it and either mark it as duplicate, invalid, or plausible enough that it should be "Confirmed" for further investigation (most of them wouldn't take as long as 5 minutes once this person had got a little experience).

Since they don't pay for this - or even do standard bug tracker things like "don't put closed bugs on the default view" - I assume they see "Over 32000 Bugs!" as a selling point.
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I wonder if it’s possible to paste the whole lot into chatgpt and ask it to surmise top 10? :)
 

BetaToaster

B

Greasetrap42

Greasetrap42
BetaToaster said:
If FDev were actually using it, there would be a "priority" field set by them, and we'd all be able to see what FDev considers urgent, and is likely to fix soon, without need for such a post. Like, you know, it works in every actual bug/issue tracker.
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What makes you think there aren't fields we can't see?

Issue trackers I am familiar with are used internally by employees and/or known customers in direct contact. Not anonymous randoms on the internet. And certainly not shared publicly. So in all fairness the ED Issue Tracker might not have the surface appearance and functionality otherwise found within an environment of paid employees that were hired through a selection process. It is more of an interface to allow randoms to submit stuff. Basically a dumping ground.

---> Perhaps a better name for it would be "Issue Reporting System", because that is what it actually is. What is being presented to the users is not a tracking system. As mentioned there are no priorities set. Certainly no personnel assignments, estimated completion dates, percent complete, etc. And I would not expect this in a public interface.
 
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BetaToaster

B
Greasetrap42 said:
What makes you think there aren't fields we can't see?
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If there is such a priority field, making that publicly visible would be extremely simple, and a huge improvement in the way FDev communicates with players. So feel free to consider this an extremely-ontopic feature request.
 
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Ian Doncaster

Ian Doncaster
Greasetrap42 said:
So in all fairness the ED Issue Tracker might not have the surface appearance and functionality otherwise found within an environment of paid employees that were hired through a selection process.
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They've said that they have a separate internal system - the Acknowledged state indicates copying to that, among other things.
 

CMDR nighty

C
I have a Problem with NPC "Kills" in CZs during the ongoing War.
It frequently happens that during an Interceptor fight some completely wrecked NPC Cobra or other small fry ship crosses my beam laser or maybe a shard volley, picks up a tick or two before he finally succumbs to his previously taken nearly fatal damage and blows up. The kill is then counted as a murder by me, giving me notoriety, preventing me from picking up resupplies in the system, sometimes even in nearby cluster systems to get back to the war.
Why the hell is this even a thing?
Even in regular real world wars friendly fire is a common thing - can we possibly set the thresholds for a "friendly kill" higher to avoid this?
 

nemolomen

nemolomen
Yes, I concur...

In many, many cases, the few extra steps needed to work around a bug (where that is even possible) can make all the difference between fun and tedium...

AS MANY AS POSSIBLE OF THE GENUINE BUGS SHOULD BE FIXED!
 

Frankymole

Frankymole
CMDR nighty said:
I have a Problem with NPC "Kills" in CZs during the ongoing War.
It frequently happens that during an Interceptor fight some completely wrecked NPC Cobra or other small fry ship crosses my beam laser or maybe a shard volley, picks up a tick or two before he finally succumbs to his previously taken nearly fatal damage and blows up. The kill is then counted as a murder by me, giving me notoriety, preventing me from picking up resupplies in the system, sometimes even in nearby cluster systems to get back to the war.
Why the hell is this even a thing?
Even in regular real world wars friendly fire is a common thing - can we possibly set the thresholds for a "friendly kill" higher to avoid this?
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Hang on, so some poor pilot is limping home in a weakened ship, and you administer fatal damage to him? Sounds totally legit for a murder charge. More so than accidentally booping some shieldless twit with a Type 9 Heavy in a mailslot.
 

Ned Flandalorian

N
Frankymole said:
Hang on, so some poor pilot is limping home in a weakened ship, and you administer fatal damage to him? Sounds totally legit for a murder charge. More so than accidentally booping some shieldless twit with a Type 9 Heavy in a mailslot.
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No, it's more subtle than that. Once you accidentally tag an NPC for any reason (e.g. they fly through your beam laser), if they die at a later time you will get a bounty for contributing. Even if your damage only took a tiny percentage of their hull compared to the hydra who absolutely annihilated them.
 

Frankymole

Frankymole
Ned Flandalorian said:
No, it's more subtle than that. Once you accidentally tag an NPC for any reason (e.g. they fly through your beam laser), if they die at a later time you will get a bounty for contributing. Even if your damage only took a tiny percentage of their hull compared to the hydra who absolutely annihilated them.
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Doesn't the tagging only work in the last 20 seconds or so of their life? Otherwise it "wears off" as far as your contribution (or bounty profiting) goes. I seem to remember from long ago "working with the police" to get early game bounties to cash in.
 
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