People take breaks from the game, not everybody logs in each and every day. The windows of time was way smaller than initially communicated and I really don't think it's fair to blame players who missed it.
Not checking your email account linked to your XB account for 2 months is not exactly related to taking a break from the game.
OR, the case of the last commander that complained about the system, apparently not even having access to the email account behind their XB account.
Which, again, it's not FDev's fault