Hey all! Saw my name and thought I'd drop in
Our dev teams are currently very hard at work but we are still planning to continue to discuss the topics raised in great detail and to return to the Focused Feedback Forums very shortly. We're hugely grateful for everything you've shared with us so far and thank you so much for your patience.
Thanks for the response, it is very much appreciated to know that the team are still monitoring posts in this thread despite being 40 pages deep and probably long since descended into chaos.
Gives me hope that you're also still looking at the FFF.
One criticism I have though, just the tiniest one... There's a "Detail Requests" thread in the FFF that has always on the face of it sounded like
the place to get relevant questions within the scope of the proposals answered. As I mentioned, for the first couple of weeks, a few requests for details are answered, but then that just stops without warning, leading the thread to just grow and grow with questions, that never actually get answered. Personally, I think if there's any thread at all that needs to be turned over to the community managers to continue answering questions after the Dev teams themselves get all wrapped up in working, it's that one.
Because people are using the answers they get from their detail requests to formulate their feedback. If you want quality feedback, you need to keep answering requests for clarification, or even lock the thread (with explanation) if you feel like you've given all the info you're going to - not just leave it open ended. Maybe a post at the end with direct links to the Dev responses so people can find the answers to their questions?
