Paul already explained that bit to you.
Frontier Issues Tracker
- Thread starter Paul_Crowther
- Start date
That's good news
OK now that the issues tracker is live, some feedback - it would be nice if we could 'subscribe' to an issue so that we get a notification (e.g. email) when either the status has changed or another user adds a contribution.
With this new site dedicated to bug reports, the bugs can be worried.
Joël
Volunteer Moderator
I have some feedback about the Issues Tracker;
I think that the font and white space could be optimised so that more issues can be displayed on the screen at a time. It's only 5 issues per page right now. I think it would be helpful to have more issues per page, since that probably enables a better overview of issues, which in turn will enable users to see more easily which issues have been reported without browsing through a huge number of pages.
I think that the font and white space could be optimised so that more issues can be displayed on the screen at a time. It's only 5 issues per page right now. I think it would be helpful to have more issues per page, since that probably enables a better overview of issues, which in turn will enable users to see more easily which issues have been reported without browsing through a huge number of pages.
Any chance you could do close and unpin this message (as it's a bit superceded by the one that actually has a link to the bug tracker).
Hopefully when we get to the 2020 release the forums will have a link to the bug tracker...
Hopefully when we get to the 2020 release the forums will have a link to the bug tracker...
They already said they imported all the bugs they intend to. Periodic clearouts of the bugs area has always happened.
NVM wrong thread...probably
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What I'm not clear on is if confirmed (the old way, by Frontier themselves) bug reports that were not imported to the new public site are:
1) Fixed internally (to be released in an upcoming patch)
2) Still on Frontier's internal bug tracking system
3) Totally erased, thus requiring us to resubmit those bugs again
I'm waiting until the next patch before I resubmit any bug that I reported using the old system, with the hope that the answer is either 1 or 2 (double-plus hope for #1).
It's that "when deemed necessary" that's a bit ambiguous. It could be just as likely that someone in Frontier says, "Should we waste time fixing bugs for PS4? Nah!!!" and just deletes the reports to get rid of them. I know that's a grim outlook, but having played on PS4 from the beginning, it feels like an abandoned platform these days, and it would not surprise me at all if a majority of our bug reports were swept into the "not worth our time" trash bin.
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Reports from before the 25th of March have been added to our internal tracking systems. That means they are still being looked into but aren't listed on the Issue Tracker. The Issue Tracker helps track and report new bugs but it doesn't draw a line over old ones. Hope that clears things up.
That sounds good. Now forgive me for beating a dead horse, but I really want to make I understand. I've submitted some detailed bug reports in the past, to the point that QA has said, "We don't need any more information on this." There is no advantage to reposting this bug yet again under the new system and then campaigning to get people to vote for it. You folks have on your system, and you'll fix it when you fix it, no more effort required on my part. Is this correct?
It is better to supply the information twice than not at all. If you are that concerned that there is a slight chance it has been overlooked then just re-submit it. I haven't re-submitted anything on the Python Wireframe, it's been wrong for a couple of years (it was never right). If it's not fixed in the next update I'll just request a refund for the paintjob because with this change FDev will have had every opportunity to fix long standing bugs and I will be able to safely assume they have de-prioritised it.
This new process really is a step forward.