My message to Frontier

No business lasts long when they ignore the concerns of it's customers.. and lets face it, we are all customers, nothing more. FDEV can pay lip service only for so long before the customers see through the ruse and go elsewhere.
You are aware that Frontier are a publisher with more than a single title?

Despite your feelings of doom toward ED, the company will continue and prosper, several new IPs are awaiting completion and release, other studios are using Frontier as a distribution platform too. I'd be inclined to comment that their future is very bright. You may believe otherwise, of course.
 
You are aware that Frontier are a publisher with more than a single title?

Despite your feelings of doom toward ED, the company will continue and prosper, several new IPs are awaiting completion and release, other studios are using Frontier as a distribution platform too. I'd be inclined to comment that their future is very bright. You may believe otherwise, of course.
Of course I am aware they publish more than ED. Which makes it even more critical. If they do this in ED, I am sure they are doing it elsewhere.
 
Of course I am aware they publish more than ED. Which makes it even more critical. If they do this in ED, I am sure they are doing it elsewhere.
And I admit I come off as a doom-sayer. But I desperately wish Frontier would give me something to praise them about. That is a serious comment I really want to praise Frontier but all anyone has to do is look and see there isn't a whole lot to praise them about.
 
And I admit I come off as a doom-sayer. But I desperately wish Frontier would give me something to praise them about. That is a serious comment I really want to praise Frontier but all anyone has to do is look and see there isn't a whole lot to praise them about.

See here I differ. I find loads of things to praise them about. The game is amazing.

I don't understand why people are bitter or keep casting Fdev as not caring or not invested in the game.

We have had 7 patches and they are rolling on fun plot content while they do it. They hired people to be more interactive with the community and are far more engaged with us than at any time I've seen and I've been here a couple years now.

So my question is what would they have to do to get praise from you? With the follow up, is what you want a reasonable action for a company to take?
 
Of course I am aware they publish more than ED. Which makes it even more critical. If they do this in ED, I am sure they are doing it elsewhere.
The success of the company - see their financial reports - might deem otherwise.
But you are welcome, of course, to remain disillusioned - you believe whatever you wish, naturally.
 
See here I differ. I find loads of things to praise them about. The game is amazing.

I don't understand why people are bitter or keep casting Fdev as not caring or not invested in the game.

We have had 7 patches and they are rolling on fun plot content while they do it. They hired people to be more interactive with the community and are far more engaged with us than at any time I've seen and I've been here a couple years now.

So my question is what would they have to do to get praise from you? With the follow up, is what you want a reasonable action for a company to take?
You are very correct, it is an amazing game. But you just said it... 7 patches in a very short period of time. EDO was not ready for release.
 
The success of the company - see their financial reports - might deem otherwise.
But you are welcome, of course, to remain disillusioned - you believe whatever you wish, naturally.
Again with the insults. Financial reports are what they WANT US TO SEE; for the general consumption of the outside world. If you think there isnt a more true and accurate reporting internally, then you are the one that is disillusioned.
 
Again with the insults. Financial reports are what they WANT US TO SEE; for the general consumption of the outside world. If you think there isnt a more true and accurate reporting internally, then you are the one that is disillusioned.
Insults? Where? If you believe I have insulted you, kindly report me.

If your understanding of financial reporting is as you have stated above, there is no point continuing a discussion. Financial reports, by law, have to be accurate for a publicly traded company.

Again, believe what you wish.
 
Insults? Where? If you believe I have insulted you, kindly report me.

If your understanding of financial reporting is as you have stated above, there is no point continuing a discussion. Financial reports, by law, have to be accurate for a publicly traded company.

Again, believe what you wish.
And of course a financial guy has no way to fudge the numbers, make a mistake, or otherwise hide something??? Don't misunderstand. I'm not saying Frontier is in trouble. I AM saying if they continue ignoring the wishes of the consuming public they could be. And then we all loose; Frontier, and the players. Dont take my word for it. Look for yourself at the player numbers. Do you think all those people who have become disenchanted will be happy to fork over another $40 +/- for the next upgrade? I think not or at least will hold off until there is good news. Tell me Rat, if you were having all the troubles that flow throughout this and other threads you'd have bought EDO? I know I would have held off until I saw something good. For heavens sake, what's the title of this thread? Was it a letter of praise? Or another player crying out for help?
 
And of course a financial guy has no way to fudge the numbers, make a mistake, or otherwise hide something???
I'll leave you to your imagining here. Frontier are not the corner shop with 2 sets of books, they are publicly traded, in the UK (at least) if they tried to deceive their shareholders, investors and the stock market, well - they wouldn't be trading at all.
tell me Rat, if you were having all the troubles that flow throughout this and other threads you'd have bought EDO?
I pre-ordered 2 copies and have bought a further copy since release... I pretty much ignore much of the 'ills' in this and other threads - same old names appear with the same old tales a lot of the time. 🤷‍♂️

Odyssey has issues, no-one denys such, but for those of us who are able to play it (even if the FPS is considerably lower than Horizons) and enjoy the content, the only thing to wait for is getting the issues sorted and the yet to be included content put into the expansion.

Do you think all those people who have become disenchanted will be happy to fork over another $40 +/- for the next upgrade?
I don't know, nor do I particularly care, to be frank. £30 / €40 / $40, those who remain disenchanted are unlikely to put their hands in their pockets, but does it really matter? Frontier will produce further expansions if they believe the sales revenue will cover the development cost, if they don't - they won't. That doesn't really matter much either, in truth.
 
You are very correct, it is an amazing game. But you just said it... 7 patches in a very short period of time. EDO was not ready for release.

What is this? No one, including Fdev, said they were happy with the release. So that point is absurd to make. It's a nonsequiter.

I see you didn't actually respond to my questions though. You should, its a reality check, an opportunity to calibrate.

1. What would they have to do to get praise from you?

2. Is that a reasonable thing for a company to do?

As for player numbers yes there was a massive drop from the Odyssey rease, that may well have been fueled by people being upset. However its also the first summer after a global pandemic and there is a summer slump in nearly every game on steam, unless you think the Odyssey patch somehow damaged CS Go's player base...

Give those two questions a whirl.
 
What is this? No one, including Fdev, said they were happy with the release. So that point is absurd to make. It's a nonsequiter.

I see you didn't actually respond to my questions though. You should, its a reality check, an opportunity to calibrate.

1. What would they have to do to get praise from you?

2. Is that a reasonable thing for a company to do?

As for player numbers yes there was a massive drop from the Odyssey rease, that may well have been fueled by people being upset. However its also the first summer after a global pandemic and there is a summer slump in nearly every game on steam, unless you think the Odyssey patch somehow damaged CS Go's player base...

Give those two questions a whirl.
1. Release Oddity on last-gen consoles right meow, or preferably yesterday, regardless of performance because I simply can’t wait to melt my antiquated PS4 into beautiful slag.

2. Yes, because I demand it.
 
1. What would they have to do to get praise from you?

2. Is that a reasonable thing for a company to do?

As for player numbers yes there was a massive drop from the Odyssey rease, that may well have been fueled by people being upset. However its also the first summer after a global pandemic and there is a summer slump in nearly every game on steam, unless you think the Odyssey patch somehow damaged CS Go's player base...

Give those two questions a whirl.
Question 1: That is a good question.
a: [Background] I have submitted 3 tickets on the issue tracker so far. Other issues I've had are minor and IMO insufficient enough to bother an already taxed team. So far 2 have 'expired' because they could not be 'verified'. They were missions, impossible to recreate. The 3rd is also a mission and can not be verified. I expect that will expire without action as well. The log data is sufficient to verify, still nothing done. [Earn praise from me] make it right and they will earn praise from me.
[Background] There are reported issues with graphics and planet rendering etc. Ive not experienced them and I have a friend who plays and he too has not experienced them. Conclusion, not everyone is experiencing graphics issues. But we do know missions are broken. [Earn praise from me] Fix missions. We know if the missions are broken then they are broken for everyone. If someone has not experienced a broken mission it means they've not run into them 'yet'.
[Background]. People have been screaming for ship interiors. [Earn praise from me] Give us ship interiors. Personally I'm eh! on ship interiors. FDEV's response even after promising interiors early on; (my paraphrase of an online event) 'We dont think people will want to spend 30 seconds running through their ship to get to the cockpit'.
[Background] Players have been grimacing about the huge amount of grind. [Earn praise from me] Give us less grind. What is the on foot experience? More grind... and toward what end?

Question 2: Also a good question...
...but see reply to question 1. Give the customer what they want. If you go to a store and want milk and eggs, but all they have are powdered milk and powdered eggs. You may buy once, maybe even twice. But do you keep buying indefinately? Or do you begin to look elsewhere? Which goes to my earlier point that people say I am saying Frontier and ED are doomed. Im not saying that at all. I AM saying continually disappoint the customer, and you loose customers. Conclusion???

Whirl given. :)
 
It's a difficult one. I mean what I would like from the game will no doubt differ from the next player/customer. If FDev went down the route of trying to please individuals or small vocal groups, they would quickly run into trouble.

I'm sure FDev have a vision for the game and I'm also sure where they are finding themselves currently wasn't in that vision.

As Rat Catcher very eloquently stated, if you like the game, enjoy the content and are prepared to be patient until the fixes are resolved, all good. If not, take a break from the game, check back in a few months, assess where the game is at then and make a decision whether to invest your gaming/leisure time back into it.
 
Dear Frontier,

My background in relation to this game. I've owned the game for a very long time, ever since 2016. I've done everything there is to do in the game with the exception of a few milestones, like visiting beagle point. I've done combat, exploration, trade, mining, anti xeno, pirating, did a little bgs, powerplay, started my own squadron, applied for a player made faction etc. I've obtained a fleet carrier, purchased every ship in the game including multiple cutters, engineered multiple ships, etc. I spend a significant time in the Elite Dangerous Community helping people learn the game, rescue a couple people out in the black, and overall trying to help people make money in the game and enjoy it. I've spent over $500 on not just cosmetics, but also purchasing both horizons AND odyssey for multiple people because I love this game and want more people to play it.
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My message to you frontier is that I, as someone who's spent multiple years playing this game and hundreds of dollars on this game, I feel very insulted and backhanded by you all calling odyssey a release when it clearly wasn't finished. You all have left MANY bugs in this game for YEARS, dropped the potential for an AMAZING experience for fleet carriers + squadrons, and have missed so many opportunities to really make this game into something great. So much so that you have caused people with this release to jump ship to no mans sky and star citizen. STAR CITIZEN, the glorified tech demo which has been in development for a decade and HASN'T EVEN COME OUT WITH A RELEASE DATE FOR JUST THEIR ALPHA.

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Despite me feeling like I've been insulted and backhanded, I will applaud you for what you have done after you have hopefully learned your lesson with odyssey. You all have stepped up with your promise to be more open, you have made significant performance progress with odyssey, I like what you do with the spacecruise news. SallyMorganMoore was an AMAZING addition to your staff and you people better give her a raise. She has done more for your company in the past few months that I've seen her than you people have been able to pull off in the past 4 years on the community side.

So with this next update, update 7, I hope...nay pray that this update solves the performance issues many people have and hopefully as time goes and you guys add more stuff to odyssey, and HOPEFULLY merge horizons and odyssey player base WITHOUT BREAKING STUFF, that you all continue your promise to be more open with your player base. Also I hope that some significant changes happened with management because this extremely botched release is on your guys heads. I wish you luck, and I hope you continue to give me a reason to encourage people to play this game and I hope this game comes back from the dead with a much larger player base someday.

Also side note: Please start development again on vr. I love playing this game in vr and I would absolutely love to play the on foot stuff in vr too without this silly flatscreen.
Hindsight is a bother.
 
As Rat Catcher very eloquently stated, if you like the game, enjoy the content and are prepared to be patient until the fixes are resolved, all good. If not, take a break from the game, check back in a few months, assess where the game is at then and make a decision whether to invest your gaming/leisure time back into it.
Responding to different posts not all quoted here, yes it is a game, it is not life or death. FDEV CANNOT respond to each individual or small vocal groups. They MUST look at the bigger picture which WE as outsiders cannot see. I do not claim to see the bigger picture. For instance I give you building and vehicle schematics; a seemingly pointless mat but probably meant for future expansions. Which appears to be a good sign they are thinking long term. But, and you knew this was coming... FDEV admits EDO is not where they want it to be. So I pose this question. Do you really believe FDEV did not know of the plethora of issues before release? Bugs and such are to be expected. I understand that. But this was such a cluster, IMO someone would have to be a sycophant to think this was all by accident.
And to the person that believes the 'published' books by law must be true and accurate. I agree, they must. But decisions are made in board rooms and back rooms. This does not mean books cannot be manipulated. Only a forensic review can determine accuracy. I AM NOT SAYING the books are manipulated or false. What I believe is decisions were made to release a, what I believe they knew is, a defective product to make the books look good. All completely legal.

And to reply to the quote above... I have done just that. My time investment into ED:H/O is 1/3rd less. I am being patient. I still play, and for the most part still enjoy the game.

I seem to have stirred up some lively conversation so to avoid any heated emotions, I think I am done with this thread for a while.
 
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