No Single Player offline Mode then?

[xDreadnoughtx]

not read all the posts but is there no off line or just that you need to sync every now and again??

No offline. Full stop.

 

[museumsteve]

I requested a refund through support and got this reply

The cancellations and returns policy on our site states that digital products are non-refundable once they are downloaded and played by the customer. As such, we are unable to offer you a refund on this purchase.

I’m sorry that we cannot assist you further in this instance.

Sincerely,
Support

Needless to say I will look to escalate this.

 

[Only]

They refused my refund, this company has climbed up to my number 1 most despised list.

This is the type of thing BBC Watchdog love, sling them an email.

 

[DhuAlan]

"We have no intention of taking the servers down, but I understand what you are getting at. We plan to archive the game from time to time (ie matching client and servers and game world state), and would release such an archive if the servers were to come down. That would also address the issue of how you preserve an online game for the future, from the whole 'retro' perspective."

Which is even less definate than offline mode

 

[Ian Phillips]

There is no off-line mode- if you check this thread out, David has just hels a Q & A and has posted some answers in there.

 

[Steve50]

Excellent, thanks

He also actually apologised for no offline and said sorry which means a lot to me.

 

[cptzipzap]

if someone refunds the game - is he then allowed to buy it again afterwards (for less money)? or is he forbidden to do so?

 

[Muthax]

not read all the posts but is there no off line or just that you need to sync every now and again??

Every time you dock, undock, check missions etc

 

[cptzipzap]

He also actually apologised for no offline and said sorry which means a lot to me.

yeah arent you the guy that made that sry NCSOFT champions game thread?

 

[Sagan]

This is extremely disappointing. It also seems to be a direct breach of their own terms. As far as I'm concerned I have not been provided with the download for Elite Dangerous. The beta is not the same as the finished game. Frankly I would be disputing their right not to refund me even the extra £15 beta access price. There should be no question regarding the digital preorder it self.

So any goodwill they might of generated with DBs impromptu q&a session (not that he said anything new really) has just been utterly lost.. Great timing guys... really great...

I can understand them not refunding Kickstarter pledges.... but in my case they've used my Kickstarter pledge as an excuse to not refund me for the Elite: Dangerous - Lifetime Expansion Pass which I bought from their shop. (see my previous post) This will not wash I'm afraid!

 

[mbpoblet]

"We have no intention of taking the servers down, but I understand what you are getting at. We plan to archive the game from time to time (ie matching client and servers and game world state), and would release such an archive if the servers were to come down. That would also address the issue of how you preserve an online game for the future, from the whole 'retro' perspective."

The question is how can we trust that when they also said they'd support offline mode...

 

[Steve50]

yeah arent you the guy that made that sry NCSOFT champions game thread?

No, I don't even know what that is.

 

[museumsteve]

For UK people refused a refund maybe emails to BBC Watchdog, because I really think those people impacted by this have the moral high ground for a refund.

No idea about the legal side.

I'm emailing Watchdog as we speak.

 

[xyphic]

Sad to hear about refund refusals. At the very least I would have hoped that Frontier would refund the pre-order price as a gesture of goodwill.

 

[CmdrPSB]

if someone refunds the game - is he then allowed to buy it again afterwards (for less money)? or is he forbidden to do so?

Honestly don't see any reason why not, like cancelling any other pre-order and being refunded I assume.

 

[cpbtrading]

"We have no intention of taking the servers down, but I understand what you are getting at. We plan to archive the game from time to time (ie matching client and servers and game world state), and would release such an archive if the servers were to come down. That would also address the issue of how you preserve an online game for the future, from the whole 'retro' perspective."

Not being a great server buff myself, could someone please explain how this works.

Thanks

Edit: Must add it seemed a little 'damage limitation' regards the Q&A, after the beeb got wind of it.. But at least he took part.

 

[littleminxundr]

I requested a refund through support and got this reply



Needless to say I will look to escalate this.

Actually, I'm the first in this thread to note that refunds would be impossible to obtain; the idea that a refund could be obtained for the pre-order if you Beat-backed is merely a technicality that glinsters to the layman as a loophole. The whole line about being able to be refunded is if you went for the pre-order proper, that one is still not made available to you. The Beta is, and the full game is a reward.

 

[Only]

Another refund refused, looks like a cut and paste session to me.

Why they even bothered to tell people to ask is beyond me.

 

[mnemon]

The question is how can we trust that when they also said they'd support offline mode...

The reasons they supplied for not releasing the offline mode seem reasonable enough.

 

[mbpoblet]

not read all the posts but is there no off line or just that you need to sync every now and again??

There's no offline, sorry, the "from time to time" marketspeak refers to current online solo mode.