The problem is that FD
could spend more time on X to polish it, but then they couldn't work on Y. And the community generally feels that FD should not just deliver better polished content, but also deliver more. Faster. Which is obviously impossible. And while EDO's launch has been problematic, FD's general approach has been nothing but a resounding success.
Its a general issue in the genre. If you spend time on polish, you lack content. If you add broad content you lack depth. Its why most AAA studios stay aways from this, because what the consumer want (a huge interstellar gameworld, with loads of deep gameplay loops, well polished, and developed in a time span that allows it to release as a state-of-the-art product) is simply a pipe-dream. Its a genre that by definition is build on compromise, cutter corners and prioritising one thing over another.
And the gamers' unwillingness to accept this common sense reality has led to Star Citizen, which at this point is little more than the monetization of willful ignorance.