This comment was created by the customer and added by the OAS Service
Hello,
I would like to inform about serious issue with Samsung Odyssey and Odyssey+.
The issue may be a cause of damage of customer eyes.
The issue is touching Steam VR application, some more, some less, because human brain can adapt.
A root cause of issue is the left/right eye missaligment.
Right eye is rendered lower than left and that may lead to squint.
Issue is not related to Samsung hardware, everything is perfectly working in native Microsoft software for example WMR Portal.
Issue has been clearly identified in DCS and iRacer, that games may be used as example.
There are few reddit threads about that and a problem placed on WMR steam forum.
Issue described on Steam and confirmed by few users:
https://steamcommunity.com/app/719950/discussions/0/1750106661711270633/
I kindly please to take a look into it.
I think that may be dangerous to the customers. I played DCS 10 minutes, my brain adapted, and after I removed gogles I spent over 20 minutes when my eyes back to normal. I had double vision.
If nobody would like to fix it I think some health agencies should can raise an alert.
It is not affecting other WMR headsets. Only Samsung Odyssey and Odyssey+. Users think it is connected to hardware IPD regulation – only Samsung have it, its only assumption.
I can deliver a screenshots to prove the request. Misaligment is noticable even on on-screen render.