All,
Any advice would be welcome.
I think on 28th sept we were required to update the game. So I clicked ok to install. I then got "installation stopped" pop up. Every time I tried to run the install I got this message after several attempts I then deleted teh download and started again. Same thing happened "installation stopped". So I left it a day.
Started the install again, and got "installation stopped".
I uninstalled the game, then told the xbox one x to download the hole game again. So it had to download 4 files, horizons, arena, elite (small file) and then the elite dangerous core. the 1st 3 I was able to install, but the core again "installation stopped".
I called microsoft, wnet through on the phone, clearing the cache. changed storage from external to internal (space on board is 720gb) external is 1 TB....
We then deleted my profile. and I got "installation stopped".
We then did s full restart of the xbox, reinitialised it, clean start so to speak, but with out a reformat. and I am still getting "installation stopped".
Now I am screwed. I have raised a ticket, but I does look like an issue with the main file "elite dangerous core" @19.4gb.
So I can't play, and I am worried I may lose 2 years of progress.
Any advice would be welcome.
I think on 28th sept we were required to update the game. So I clicked ok to install. I then got "installation stopped" pop up. Every time I tried to run the install I got this message after several attempts I then deleted teh download and started again. Same thing happened "installation stopped". So I left it a day.
Started the install again, and got "installation stopped".
I uninstalled the game, then told the xbox one x to download the hole game again. So it had to download 4 files, horizons, arena, elite (small file) and then the elite dangerous core. the 1st 3 I was able to install, but the core again "installation stopped".
I called microsoft, wnet through on the phone, clearing the cache. changed storage from external to internal (space on board is 720gb) external is 1 TB....
We then deleted my profile. and I got "installation stopped".
We then did s full restart of the xbox, reinitialised it, clean start so to speak, but with out a reformat. and I am still getting "installation stopped".
Now I am screwed. I have raised a ticket, but I does look like an issue with the main file "elite dangerous core" @19.4gb.
So I can't play, and I am worried I may lose 2 years of progress.