A hypothetical situation:
If you finally persuaded and taught a beloved older relative to play ED and they made the mistake of choosing Open instead of Solo and got blown up resulting in their being very reluctant to play again despite your telling them it would not have happened in Solo, how would you feel? Would you have felt the time and effort you took teaching ED to your relative well spent? Anyway time and effort don't matter because it's only a game after all?
Would you tell them to get good?
Would you tell them they wouldn't have died had they high waked and oh yeah made sure they had chosen a target system before even leaving and oh yeah immediately submitted to an interdiction so their FSD comes online quicker and oh yeah made sure to put 4 pips to systems and oh yeah made sure to target a system that is not obscured by a planetary body?
Would you tell them that's tough, it's their fault for choosing Open?
Would you tell them that the killer was only doing it for fun and is probably a really nice person in real life?
Would you tell them that it's a rough world out there and that they need to get hard?
If the above, would they be likely to try ED again?
TL;DR sympathy and empathy have their place.
o7