That was last week and quite clearly they were meaningless words as I have now been told I should get my replacement 'Next week' which will be at least 10 days after I received notification that my ticket had been 'escalated' bah!!!!!
on the bright side at least it will be sorted for xmas
mine is all boxed up ready to go now. i know it is to keep prices down, but how much better if they used a socketed cable that could just plug into the pcb so when it needs replacing it would just be a simple issue of buying a replacement cable for a few quid.
Personally i would be happy to pay £5 extra for the system and know i do not have to worry about what is obviously going to be a recurring failure point.
Saitek have given me a returns number and said it should be a 2 week turn around. probably too late for xmas for me, but never mind. i have just sold my oculus rift anyway so i can live without my x55.
PS it really grinds my gears that i cant claim back the postage either........
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