No. First, the headline is “re: Star Citizen Article published by The Escapist Magazine on October 1st, 2015”. Second, it is written by the general counsel to the managing editor, with copies sent to legal representatives. Third, it threatens litigation.
It is very much a legal response. It is very clearly not just to get some media attention. But yes, it is very unprofessional — this is a recurring theme with lots of CIG's attempt at legal and business communication as or to aggrieved parties.
That makes no sense. The letter has a letter head; the email, being an email, does not. The letter is written by Ortwin, the mail is written by Ray. Why would they have the same style of writing? So on what grounds do you conclude that the email is fake?
For the record, that email was sent to me by a guy I spent months helping get a refund. He finally got it. He forwarded ALL the emails to me, complete with headers. So yes, it's 100% authentic. And I posted it in my blog comments only after he received his refund in full.
http://www.dereksmart.org/2016/07/star-citizen-the-refund-debacle/
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If the 3.0 netcode works really well, it could be the turning point for SC.
From what I'm hearing, there is nothing that leads me to believe that it will.
Bear in mind that 2.x is still a ganky mess (Alpha, yeah, whatever).
Many features (e.g. cover, parkour etc) were promised for 2.5. Still MIA.
2.6 is coming up
They canned 2.7, and instead going straight to the 3.0 (aka Jesus Patch)
I wrote a
new scoop entry yesterday and I couldn't believe the stuff they were promising for 3.0. Then it occurred to me that they were probably going to roll them out little by little in 3.x patches like they did with 2.x. which means that if they survive 2017 without staff cuts, then 3.x is basically their 2017 year planned out.
Meanwhile some backers haven't caught onto that yet; and they assume that right off the bat, the Jesus Patch is going to have all those things - and give them better multi-player with 'thousands' in same universe.
Look at what they've done for the entire 2016 year, and it's easy to see that the project is not only in trouble, but it simply doesn't stand a ghost in hell chance of ever being completed.