For me at least HG are forgiven with NMS. Yes the game was a shadow of what was "promised"....... Whether this was hubris from them, pressure to get it out of the door from sony or simply over optimism from a fairly inexperienced and small team, I really do not know.... but rather than give up and move on (like other devs) they kept to the grind and now I would say NMS is everything it was ever advertised to be, with a bunch more stuff on top.
Star Citizen vs ED just feels to me (no offence to any of our over the pond friends) like an American vs British thing (and yes I know there are a lot of brits including Roberts himself on the project, so am not blaming America

) but everything about its hype and marketing, the big shinies, and the whooping and what not in their live events just screams American company to me.
All that said though, people are very quick to push what over egging FD themselves did under the carpet and pretend it never happened. is the stuff behind the DDF really all that different? Pay £500 to be essentially a games master in the game?, talk to the developers and get the early scoop on the features which will be in the game (except a whole lot of em were seemingly cut at least for the 1st 6 years).
even as recently as Horizons launch stream we were told during the horizons season there would be new types of planets to land on.
the multicrew video (along with stuff the devs said) showed multicrew working with an SRV - leading fans to expect 3 pronged attacks with mothership, SRV and SLF.
all much more sensible expectations than Star Citizens slogan of was it BDSSE (best damn space sim ever or summat) but the fact it was that much more sensible made it all the more dissapointing when it didnt happen imo.
FD are a decent dev team, but they aint perfect either so when it comes to over promising I think glass houses should be kept in mind.